Thoroughbred Alarm Systems, Inc. respects customer privacy and only collects, uses and discloses your personal information for identifiable purposes as requested by you or required by law.
What Is Personal Information
The term "personal information" refers to information that specifically identifies you as an individual or as a company and is provided to or collected by us. It includes information that you provide or that we collect from other sources with your permission, for example: your name and address, e-mail address, mailed or e-mailed comments, telephone numbers, debit or credit card information, and information to program your alarm or medical alert system, including any verbal passwords for remote monitoring station identification.
How Do We Collect Your Personal Information
We may collect your personal information directly from you or from third parties with your authorization:
- Through your contacts with our employees and remote monitoring station operators
- Through interaction with us (e.g.: contracts, submitted forms, e-mails, faxes, etc.)
All telephone calls coming into or going out of our central station are recorded. These recordings can be used to help assure quality service, in addition to providing a recorded record of a dispatch or authorization.
How We Use Your Personal Information
Your consent for us to collect, use and disclose your personal information for any of these "Identified Purposes" is implied when you provide us with your personal information or give us the permission to collect the information from third parties.
- To provide security products and services you request
- To verify your identity when validating or canceling an alarm
- In response to any queries you may have regarding your account
- To dispatch the appropriate authorities or responders
- To collect and process payment for services
- To keep you updated of any new products and services we offer
- To provide your insurance company with an Alarm Certificate
Confidentiality of Your Personal Information
- We will disclose your specific personal information to a third party if and when requested (e.g.: Providing an Alarm Certificate to your insurance company, providing credit card information to our credit card processing company, providing information to set up any GSM Cellular Service account, providing information to setup any Remote Access account, etc.).
- We may disclose personal information if we are required to do so by law or we in good faith believe that such action is necessary (e.g.: Comply with the law or with legal process protect and defend our rights and property protect against misuse or unauthorized use of our name, or our logo, or our website).
- We will disclose personal information where permitted by law (e.g.: Employing reasonable and legal methods to collect a delinquent account.).
- We will not give, sell, rent or loan any of your Personal Information to any third party (with the exception of third parties performing functions on our behalf who have an obligation to keep your information completely confidential).
On Our Web Site
Our website host (Google Sites) gathers date, time, your browser type, the name your Internet service provider, the site that referred you to us, any pages you requested, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. This information is used for internal security, audit log, trend analysis and system administration, and to gather broad demographic information about our user base for aggregate use.
Our website contains links to other websites. Although we always try to link only to websites that share our concerns, we are not responsible for their contents or their privacy practices.
You can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.