Changing telephone service for your Commercial Fire Alarm System from standard landline telephone to Cable or Fiber telephone:

If your Fire Alarm does not utilize IP/Cellular for communication, you may be tempted to convert your landline service from POTS (traditional) to a less expensive landline service. If so, please read the following:

1. Your telephone provider needs to interface their equipment connection for the Commercial Fire Alarm System's (a) Dedicated telephone line AND (b) Backup telephone line at the Network Interface Device or Telephone Demarcation Block (depending on what you have) to ensure that the Fire Alarm System maintains line seizure. It must NOT be backfed from an existing phone jack.

2. Per Florida Statute 69A-48.008, if you utilize a telephone service that requires an onsite powered device for the service, the service must (a) meet the criteria of a Managed Facilities-based Voice Network (MFVN) as defined in the statute and (b) provide a minimum of 8 hours of backup power for uninterrupted voice service to a Commercial Fire Alarm System.

3. The Caller ID for the Dedicated Fire Alarm Line(s) Caller ID needs to be programmed to reflect the actual telephone number, NOT the main line for the facility.