All About Me
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"Life Is Like a Butterfly"
"My Story"
I'd like to introduce myself. I'm Tanya Molden. I am originally from Jacksonville, Arkansas, but I live in North Little Rock, Arkansas. My son's name is William; he's 8 years old, has no siblings, attends Lisa Academy Elementary in second grade, and I love him like a kid who loves cake. I graduated from the American Academy. Afterward, I pursued Marian University for further education, but Pulaski Technical College fitted me best due to my future career. My studies are in Liberal Arts and Science at UA-PTC for an associate's degree, and I am transferring to UALR for my bachelor's degree in psychology. Fear was one of the overall challenges I had to overcome, along with life changes and not knowing what to expect. Being a parent made me stronger, wiser, a hard worker, motivated, ambitious, and take life extremely seriously. Whatever challenges life has to offer, I will never give up.
Occupation & Work Experience
Remote Sales Agent and Customer Service Representative
TTEC AT HOME LLC- Englewood, CO
February 2019 to Present
My present role as an employee for TTEC Communications is currently:
• Assisting customers with shipping services.
• Printing solutions that best fit the customers' needs.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customers' inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customers' complaints.
• Providing our products, services inside and out to customers.
• Keeping records of customer ship dates, services, requests, comments, and complaints.
• Ensure customer satisfaction while providing professional customer support.
• Mentoring and managing new hires.
• Communicating and coordinating with colleagues as necessary.
"Education"
Associate degree in Liberal Arts & Sciences
UA-PTC-University of Arkansas Pulaski Technical College - North Little Rock, AR
August 2022 to Present
Certificate Of Completion Online Continuing Education in Suicide Prevention
An Edcompass, LLC Company-Online Courses - Henderson, NV
March 2022 to August 2022
Certificate Of Completion in Certified Spiritual Life Coach Enchantrezz Lotuz'z Spiritual Academy - Nevada
January 2022 to July 2022
"Goals"
The most crucial principle is to work for worthwhile objectives that give me purpose and enjoyment, resulting in fulfillment, expansion, and beneficial effects. These objectives include discovering my life's purpose, spending money on my own education, forming healthy habits, improving my diet, traveling to gain experience, working extremely hard to create the best life for my son and me, and cultivating commitment in relationships.
"Motivation"
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