Finding the right activities
Every hub will run the consultation differently, but what every consultation has in common is that it needs to genuinely engage participants, and it needs to generate useable insights.
There are a wealth of activity ideas throughout our hubs, and we are working on bringing those ideas directly to you via a library on this page. If you have something to contribute, feel free to get in touch with Han (han.worsley@studyhubs.edu.au) to see it go live here!
In the meantime, a variety of resources are listed and linked below.
WP Tip
Consultation is often the first source of evaluation evidence. As well as informing activity design, consultation helps build an understanding of current experiences, priorities and aspirations that can be revisited later to explore what has changed.
Toolkits and Guides
This is a seriously comprehensive resource on community engagement - while more extensive than what most hubs need, from Page 44 there is a great overview of activities and mode of data collection.
This document is a user-friendly guide to designing and running public consultation.
Page 14 has a great list of activities you can run to engage your participants and collect information.
From Page 16 there is also a good guide to collecting, analysing, and providing feedback on consultation results.
This document has great tips and tricks to guide engagement with communities. While it doesn't deliver standalone actvities or prompts, it does step through a comprehensive process for engagement and has great prompting questions.
Activities and Ideas
From IDEO.org: Conversation Starters are all about getting a reaction and sparking dialogue. The idea here is to suggest a bunch of ideas around a central theme to the people you’re designing for and then see how they react.
From IDEO.org: The best policy is to promote openness, lots of ideas, and creativity over immediate feasibility. Brainstorms work best when the group is positive, optimistic, and focused on generating as many ideas as possible.
This guide outlines an activity called 6-8-5, where the goal is to generate between 6-8 ideas (related to the meeting objective) in 5 minutes.
You might use this guide and template to do some epathy mapping about the target group for your WP initiative - it can support diverse stakeholders to focus on the people who are at the heart of hub-led WP.
Flamethrower feedback
This is a tool to help get fast, honest feedback on an existing idea or activity. Provide those in your consultation with a grid. Turn your back/leave the room as they discuss and take notes in these sections:
Record positive feedback
Record negative feedback
Record ideas for change/improvement
Record questions people have
This guide from Kevan Gilbert is technically for co-design, but it can be used for consultation too. It includes a full brief on facilitating an engaging 3 hour workshop, including timing, activities, and scripts.
Dot voting
This concept captures two types of data at once - who made the vote, and what their vote is.
Lay out options to vote on (EG: activities, ideas, or even things people brainstormed in and earlier activity).
Give coloured dots to participants. The colour signifies a category (EG: school students, parent, business owner, an age bracket, a gender).
Participants use their dot to vote.
When reviewing the votes at the end, you can learn about what kinds of people preferred which options.
Gallery walk
A gallery walk is a way for all participants to get up, move, and review options. The options might be existing activities (like in this example from TUC). It may also be useful to review images, resources, or other ideas.
Y-Chart
A Y-chart asks for three different kinds of ideas from your group. In this case, the chart asks conultation participants to reflect on what confident students would be "saying, doing, and feeling".
This site takes you through 4 different ways to do a brainstorm activity that go beyond the classic butchers paper approach.
This is a teaching strategy that is great for consultation too, especially early in the process where people may lack confidence to share.
Th process gives people the opportunity to respond to questions in written form before engaging in meaningful conversation.