most frequents questions

Welcome to my home page dedicated to applications that I develop

If you are here it's because you probably have a question or a problem

Question 

What is my watch reference because it’s necessary to fill the form 

For information a license is for one application and one watch reference, so this step is very important for having a good license for your watch

Answer

For a watch face,

With your phone and application garmin connect go to settings of the application.

In the settings you get this information for example


1.     name of my watch face

2.     version of my watch face

3.     Reference of your watch

4.     The status of the license

5.     The license you entered

 



Question 

Where is the settings of my watch face, application, datafield or Widget. 

For example: I don't know my watch reference. It's in the settings of the application, or I want to enter the license of my application

Answer

Use this link, all is explained on this link

https://sites.google.com/view/riedid74-garmin/garmin-connect-iq-settings

 



Question 

When I start applications APP4TRAIL, APP4HIKE, APP4RUN,  AVIONIQ, AREA, GPS POSITION, I can get the GPS, even if I am ouside and after several minutes.

Answer 

Probably you have a bad settings in your watch.

 Your watch must be set for data recording Every seconds (not smart or Ultratrack), otherwise the application will never find the GPS 

MENU; SYSTEM; DATA Recording, set to every seconds.

Question 

Every morning i have a message like this

Answer 

When you have a trial version, you can get this screen every three hours if you don't turn your wrist at least once every 3 hours. To simplify, you should have this message every morning.

This is a normal situation. The application reminds you that this is a trial version. Either you contribute to the development of this application by making a donation, or you agree to have this message regularly

In addition, some functions are not authorized with a trial version. In this case, you will get this type of message. Don't use functions only for premium user, if you don't want this message.

Explaination

Most of my watch faces have two pages. Page 1 is the first page which is displayed and it consumes little energy because the refreshing is done every minute. 

When you turn your wrist, you switch to high power mode (the refreshing is done every second) and page 2 is then displayed.

Situation

If you do not want to display page 2, you can display only page 1 even if you turn the wrist. In this case you will have page 1 at startup and page 1 in every second mode. This setting is possible and it is the "Display second page when you turn the wrist"

Question 

Regularly in the morning when I turn my wrist, there is no effect on the watch and the watch does not display the first screen. The screensaver does not go away. I have to press UP or Down to display the main screen again

Answer 

This is a bug on the firmware of recent watches. (All F5 series, all F5 plus series, All F6 series, All MARQ series, 945, and perhaps other watches

This case occurs if your configuration is as follows.

MENU ;   SYSTEM  ;  BACKLIGHT ;  Not During Activity;   Gesture OFF

All is good before 23h59 and turn the wrist is operationnal. At midnight, the same action no longer works.

So if the morning when your screen is on ZZZ or on trial version screen, you can't have the initial hours screen

The solution to correct the problem is   

MENU ;   SYSTEM  ;  BACKLIGHT ;  Not During Activity;   Gesture  ON or     After Sunset.


Question 

How can i contact developer

Answer 

I am the only developer of all these applications. I develop evenings and weekends. If you wish to contact me by the developer link on the Garmin site, do not forget to indicate your email, otherwise I could not answer you.

you can contact me on this mail  riedid74@gmail.com 

Question 

I want to display the application in 12 or 24 h format

Answer 

Watch face use system watch settings, so you must change in your settings the 12/24 settings

Example for a fenix 5    MENU ; SYSTEM ; TIME ; TIME FORMAT, set to 24-hour or 12-Hour


Don't forget to change this settings in your garmin profile on garmin https://connect.garmin.com/modern/settings 

If your watch and your profile are not same, in each synchronization your watch will be reset to garmin profile

 Question 

Why when i updated my application i loss all my settings

Answer 

This is normal, because before updating you must remove the application. All settings return to the default settings and the application restarts on factory bases. You must Disabling the Automatic App Update in the settings of garmin connect on your phone

Question  

What is serial number in the settings

Answer 

In this example V=350 A=512114

350 is the version of the watchface and 512114 is the reference in all my developpements. With these informations in know exactly your version and the name of my program

sometimes you can make a mistake in choosing the application. With this information, I can change your entry in the form without being obliged to contact you. Faster to retrieve your license

Question 

With Garmin express on MAC, I can not change some numeric values 

Answer 

This is a known bug that is still not resolved by Garmin. The solution is to do the setting by your phone, (or bought a windows pc with garmin express that works)

This bug is fixed in 6.19 of garmin express on MAC


Question  

I have “IQ !” Issue: This happens very often when you don't have the latest firmware version of your watch

Answer 

Sorry you’re having an ‘!’ issue, typically my apps are 99.99% bug free and the issue is a Connect App install issue .

This happens very often when you don't have the latest  production firmware version for your watch. (not a beta version)

First Search on web this text

GARMIN HOW TO DOWNLOAD THE LATEST FIRMWARE OF MY WATCH SUPPORT.GARMIN.COM

If problem persists, it's probably a bad installation on the watch

1.   Uninstall the app is crashing, restart the watch and reinstall the app.This typically corrects the incomplete installation error.

2.   Try  the second step using Garmin Express for installing apps 

3.   If problem persits connect your watch to a computer. Send me the file under <drive>/GARMIN/APPS/LOGS/ file CIQ_LOG.TXT or CIQ_LOG.YML. Send me this file and all your settings in several pictures. Without these informations, I can not make a diagnosis.

Question  

How to change the colors

Answer 

In each application in the settings you have a help option. Press it and read the documentation

respect the syntax otherwise, you will have a default color. 

Question  

How to change the colors. I change the colors, but I don't see any change

Answer 

1) Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.

So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face) 

2) if you enter a bad settings, or a bad syntax, the program takes a default settings. So even when you change the colors you don't see any change.

Example in this settings you have set only 5 positions  0;63;63;48;48;    and the program wants 10 positions (0;63;63;48;48; 0;63;63;48;48; ). 

In this situation the program will use a default factory settings.

Question  

How to install a new version

Answer 

Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.

So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face) 

Question  

How to delete or uninstall a watch face

Answer 

The application should not be used. Change watch face temporarily (Garmin face)

You can delete by Garmin connect

Or by Garmin Express

Question  

When will  I receive my license

Answer 

As soon as I receive a confirmation of your donation, I receive a message from Paypal.

I am awake from 7:00 am to 10:00 pm (French time). And at night I sleep, so I can not send the license on this period

If you have not received the license within 24 hours, email me and I'll see if there is not a problem

Look before in your spam box

Question  

What to do if a malfunction occurs

Answer 

1) Send me a message indicating the type of watch, you can contact me on this mail  riedid74@gmail.com

2) the serial number of the application , first page of the settings where i see the name of the application

3) Be courteous in the message, because it serves no purpose to be unpleasant

4) send me a picture of the problem

5) I then contact you by mail

Question  

I don’t have a PAYPAL account

Answer 

I don’t have any other solution. Try with a friend with an account

Sorry.


Question  

What are the steps to get a license

Answer 

1.   Fill the form of the APPLICATION with all informations

2.   Click on button Add to Cart. This step stores all your information in my database. You receive a registration email

3.   Click on button Buy NOW. You are directed to PAYPAL

4.   Make your donation

5.   PAYPAL send me a mail when all is done

6.   The sending of the license is done manually. It's not a robot that does it. I often answer you very quickly, but at night I sleep and in this case it can take several hours to send it to you.

7.   You will receive the license in a new email. Check your spam box  if you do not receive my email within 24 hours riedid74@gmail.com  is my email

8.   send me a new mail if it's more long

Question  

Why make a review on garmin’s store.

Answer 

The number of downloads and comments allow my app to be visible on the garmin store. The first pages are the most visited

Question  

How to get the GPS position in my watch face for calculation of sunrise or sunset or AIQ weather sensor

Answer 

The last GPS position is never stored in the watch. It is therefore not available for a watch face. The position is only kept for one minute after the end of an activity.

It is therefore necessary to make a manipulation to be able to store it.

The face of my watch should be displayed on the watch

1) Start a running activity, for example outside

2) As soon as the GPS is operational, start the activity

3) Long press the DOWN button on the watch, which will then display the time

4) Stop the Race activity


By returning to my watch face, the last GPS position will be saved and can finally be used by the application (for the calculation of sunrise or sunset for example

Question  

How works the move bar or Arc

Answer 

Move bar has  5 rectangles (1 big and 4 small)

The first indicates if you have moved since the last hour, if it is filled, then you have not moved since 1 hour

From 2 to 5, each rectangle represents 15 minutes. If the first one is filled then you have to add a quarter of an hour 

For example in the picture 

1 hour  + 4x 15 minutes .  So you don't move since 2 hours

Question  

What is the explaination of all functions in my watch face

Date . 

A lots of date display . French mode, English mode..., days, months...

Steps. 

The steps of the day. From 00h00 to 24h00. At 00h00 it's a new day

Steps goal. 

Depends of your watch settings. Example 5000 steps per day. So if you walk 2500 steps you will have 2500 /50%

Icons selection. 

You can select only some icon. In this case, you must set an another settings from 0 to 15. Read help on the settings.

Battery. 

A lots of option, percent, a draw or battery in days.

Week of year 

indicates the number of the week in the year from 1 to 52 or 53.

DISTANCE

The distance of the day. From 00h00 to 24h00. At 00h00 it's a new day. It's a combination of your real distance and the size of your stride length.

Calories  

The calories of the day. From 00h00 to 24h00. At 00h00 it's a new day. Body consommation is cumulated to your active calories

Active calories

 is the real consumption of you activiy

QUANT 

is the numbers of days since the first day of the year

WEEKQUANT 

is a combination of week and quant.

Drawsteps 

is a representation of your steps in the days.

Draw move Steps 

is  the steps in a move bar

Wings.  

little wings for pilot watches

Sun functions.  

A lot of settings sunrise, sunset, next solar event or hours to next solar event.

Floors  

climbed/descended of your journey


Temperature 

sensor internal. Not very accuracy. API temperature with an API

Countdown date.  

Your set a next date, and the fonction indicate the days numbers to this date. or hours numbers if only one day. After you have an expirate date.

Some histogrammes for floors of the week, calories, steps.

User function. 

You can mixe a lot of original settings. Example Year a separator and Month for example. It's your configuration


Pression. 

the internal sensor information or in some watch face with an API through your phone


MOON phase

During this cycle of 29 days, 12 hours and 44 minutes, Earth's natural satellite goes through eight different phases:

in construction for other explanations


you can contact me on this mail  riedid74@gmail.com