most frequents questions
Welcome to my home page dedicated to applications that I develop
Welcome to my home page dedicated to applications that I develop
If you are here it's because you probably have a question or a problem
If you are here it's because you probably have a question or a problem
Question
Question
What is my watch reference because it’s necessary to fill the form
What is my watch reference because it’s necessary to fill the form
For information a license is for one application and one watch reference, so this step is very important for having a good license for your watch
For information a license is for one application and one watch reference, so this step is very important for having a good license for your watch
Answer
Answer
For a watch face,
For a watch face,
With your phone and application garmin connect go to settings of the application.
With your phone and application garmin connect go to settings of the application.
In the settings you get this information for example
In the settings you get this information for example
1. name of my watch face
1. name of my watch face
2. version of my watch face
2. version of my watch face
3. Reference of your watch
3. Reference of your watch
4. The status of the license
4. The status of the license
5. The license you entered
5. The license you entered
Question
Question
Where is the settings of my watch face, application, datafield or Widget.
Where is the settings of my watch face, application, datafield or Widget.
For example: I don't know my watch reference. It's in the settings of the application, or I want to enter the license of my application
For example: I don't know my watch reference. It's in the settings of the application, or I want to enter the license of my application
Answer
Answer
Use this link, all is explained on this link
Use this link, all is explained on this link
https://sites.google.com/view/riedid74-garmin/garmin-connect-iq-settings
https://sites.google.com/view/riedid74-garmin/garmin-connect-iq-settings
Question
Question
When I start applications APP4TRAIL, APP4HIKE, APP4RUN, AVIONIQ, AREA, GPS POSITION, I can get the GPS, even if I am ouside and after several minutes.
When I start applications APP4TRAIL, APP4HIKE, APP4RUN, AVIONIQ, AREA, GPS POSITION, I can get the GPS, even if I am ouside and after several minutes.
Answer
Answer
Probably you have a bad settings in your watch.
Probably you have a bad settings in your watch.
Your watch must be set for data recording Every seconds (not smart or Ultratrack), otherwise the application will never find the GPS
Your watch must be set for data recording Every seconds (not smart or Ultratrack), otherwise the application will never find the GPS
MENU; SYSTEM; DATA Recording, set to every seconds.
MENU; SYSTEM; DATA Recording, set to every seconds.
Question
Question
Every morning i have a message like this
Every morning i have a message like this
Answer
Answer
When you have a trial version, you can get this screen every three hours if you don't turn your wrist at least once every 3 hours. To simplify, you should have this message every morning.
When you have a trial version, you can get this screen every three hours if you don't turn your wrist at least once every 3 hours. To simplify, you should have this message every morning.
This is a normal situation. The application reminds you that this is a trial version. Either you contribute to the development of this application by making a donation, or you agree to have this message regularly
This is a normal situation. The application reminds you that this is a trial version. Either you contribute to the development of this application by making a donation, or you agree to have this message regularly
In addition, some functions are not authorized with a trial version. In this case, you will get this type of message. Don't use functions only for premium user, if you don't want this message.
In addition, some functions are not authorized with a trial version. In this case, you will get this type of message. Don't use functions only for premium user, if you don't want this message.
Explaination
Explaination
Most of my watch faces have two pages. Page 1 is the first page which is displayed and it consumes little energy because the refreshing is done every minute.
Most of my watch faces have two pages. Page 1 is the first page which is displayed and it consumes little energy because the refreshing is done every minute.
When you turn your wrist, you switch to high power mode (the refreshing is done every second) and page 2 is then displayed.
When you turn your wrist, you switch to high power mode (the refreshing is done every second) and page 2 is then displayed.
Situation
Situation
If you do not want to display page 2, you can display only page 1 even if you turn the wrist. In this case you will have page 1 at startup and page 1 in every second mode. This setting is possible and it is the "Display second page when you turn the wrist"
If you do not want to display page 2, you can display only page 1 even if you turn the wrist. In this case you will have page 1 at startup and page 1 in every second mode. This setting is possible and it is the "Display second page when you turn the wrist"
Question
Question
Regularly in the morning when I turn my wrist, there is no effect on the watch and the watch does not display the first screen. The screensaver does not go away. I have to press UP or Down to display the main screen again
Regularly in the morning when I turn my wrist, there is no effect on the watch and the watch does not display the first screen. The screensaver does not go away. I have to press UP or Down to display the main screen again
Answer
Answer
This is a bug on the firmware of recent watches. (All F5 series, all F5 plus series, All F6 series, All MARQ series, 945, and perhaps other watches
This is a bug on the firmware of recent watches. (All F5 series, all F5 plus series, All F6 series, All MARQ series, 945, and perhaps other watches
This case occurs if your configuration is as follows.
This case occurs if your configuration is as follows.
MENU ; SYSTEM ; BACKLIGHT ; Not During Activity; Gesture OFF
MENU ; SYSTEM ; BACKLIGHT ; Not During Activity; Gesture OFF
All is good before 23h59 and turn the wrist is operationnal. At midnight, the same action no longer works.
All is good before 23h59 and turn the wrist is operationnal. At midnight, the same action no longer works.
So if the morning when your screen is on ZZZ or on trial version screen, you can't have the initial hours screen
So if the morning when your screen is on ZZZ or on trial version screen, you can't have the initial hours screen
The solution to correct the problem is
The solution to correct the problem is
MENU ; SYSTEM ; BACKLIGHT ; Not During Activity; Gesture ON or After Sunset.
MENU ; SYSTEM ; BACKLIGHT ; Not During Activity; Gesture ON or After Sunset.
Question
Question
How can i contact developer
How can i contact developer
Answer
Answer
I am the only developer of all these applications. I develop evenings and weekends. If you wish to contact me by the developer link on the Garmin site, do not forget to indicate your email, otherwise I could not answer you.
I am the only developer of all these applications. I develop evenings and weekends. If you wish to contact me by the developer link on the Garmin site, do not forget to indicate your email, otherwise I could not answer you.
you can contact me on this mail riedid74@gmail.com
you can contact me on this mail riedid74@gmail.com
Question
Question
I want to display the application in 12 or 24 h format
I want to display the application in 12 or 24 h format
Answer
Answer
Watch face use system watch settings, so you must change in your settings the 12/24 settings
Watch face use system watch settings, so you must change in your settings the 12/24 settings
Example for a fenix 5 MENU ; SYSTEM ; TIME ; TIME FORMAT, set to 24-hour or 12-Hour
Example for a fenix 5 MENU ; SYSTEM ; TIME ; TIME FORMAT, set to 24-hour or 12-Hour
Don't forget to change this settings in your garmin profile on garmin https://connect.garmin.com/modern/settings
Don't forget to change this settings in your garmin profile on garmin https://connect.garmin.com/modern/settings
If your watch and your profile are not same, in each synchronization your watch will be reset to garmin profile
If your watch and your profile are not same, in each synchronization your watch will be reset to garmin profile
Question
Question
Why when i updated my application i loss all my settings
Why when i updated my application i loss all my settings
Answer
Answer
This is normal, because before updating you must remove the application. All settings return to the default settings and the application restarts on factory bases. You must Disabling the Automatic App Update in the settings of garmin connect on your phone
This is normal, because before updating you must remove the application. All settings return to the default settings and the application restarts on factory bases. You must Disabling the Automatic App Update in the settings of garmin connect on your phone
Question
Question
What is serial number in the settings
What is serial number in the settings
Answer
Answer
In this example V=350 A=512114
In this example V=350 A=512114
350 is the version of the watchface and 512114 is the reference in all my developpements. With these informations in know exactly your version and the name of my program
350 is the version of the watchface and 512114 is the reference in all my developpements. With these informations in know exactly your version and the name of my program
sometimes you can make a mistake in choosing the application. With this information, I can change your entry in the form without being obliged to contact you. Faster to retrieve your license
sometimes you can make a mistake in choosing the application. With this information, I can change your entry in the form without being obliged to contact you. Faster to retrieve your license
Question
Question
With Garmin express on MAC, I can not change some numeric values
With Garmin express on MAC, I can not change some numeric values
Answer
Answer
This is a known bug that is still not resolved by Garmin. The solution is to do the setting by your phone, (or bought a windows pc with garmin express that works)
This is a known bug that is still not resolved by Garmin. The solution is to do the setting by your phone, (or bought a windows pc with garmin express that works)
This bug is fixed in 6.19 of garmin express on MAC
This bug is fixed in 6.19 of garmin express on MAC
Question
Question
I have “IQ !” Issue: This happens very often when you don't have the latest firmware version of your watch
I have “IQ !” Issue: This happens very often when you don't have the latest firmware version of your watch
Answer
Answer
Sorry you’re having an ‘!’ issue, typically my apps are 99.99% bug free and the issue is a Connect App install issue .
Sorry you’re having an ‘!’ issue, typically my apps are 99.99% bug free and the issue is a Connect App install issue .
This happens very often when you don't have the latest production firmware version for your watch. (not a beta version)
This happens very often when you don't have the latest production firmware version for your watch. (not a beta version)
First Search on web this text
First Search on web this text
GARMIN HOW TO DOWNLOAD THE LATEST FIRMWARE OF MY WATCH SUPPORT.GARMIN.COM
GARMIN HOW TO DOWNLOAD THE LATEST FIRMWARE OF MY WATCH SUPPORT.GARMIN.COM
If problem persists, it's probably a bad installation on the watch
If problem persists, it's probably a bad installation on the watch
1. Uninstall the app is crashing, restart the watch and reinstall the app.This typically corrects the incomplete installation error.
1. Uninstall the app is crashing, restart the watch and reinstall the app.This typically corrects the incomplete installation error.
2. Try the second step using Garmin Express for installing apps
2. Try the second step using Garmin Express for installing apps
3. If problem persits connect your watch to a computer. Send me the file under <drive>/GARMIN/APPS/LOGS/ file CIQ_LOG.TXT or CIQ_LOG.YML. Send me this file and all your settings in several pictures. Without these informations, I can not make a diagnosis.
3. If problem persits connect your watch to a computer. Send me the file under <drive>/GARMIN/APPS/LOGS/ file CIQ_LOG.TXT or CIQ_LOG.YML. Send me this file and all your settings in several pictures. Without these informations, I can not make a diagnosis.
Question
Question
How to change the colors
How to change the colors
Answer
Answer
In each application in the settings you have a help option. Press it and read the documentation
In each application in the settings you have a help option. Press it and read the documentation
respect the syntax otherwise, you will have a default color.
respect the syntax otherwise, you will have a default color.
Question
Question
How to change the colors. I change the colors, but I don't see any change
How to change the colors. I change the colors, but I don't see any change
Answer
Answer
1) Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.
1) Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.
So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face)
So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face)
2) if you enter a bad settings, or a bad syntax, the program takes a default settings. So even when you change the colors you don't see any change.
2) if you enter a bad settings, or a bad syntax, the program takes a default settings. So even when you change the colors you don't see any change.
Example in this settings you have set only 5 positions 0;63;63;48;48; and the program wants 10 positions (0;63;63;48;48; 0;63;63;48;48; ).
Example in this settings you have set only 5 positions 0;63;63;48;48; and the program wants 10 positions (0;63;63;48;48; 0;63;63;48;48; ).
In this situation the program will use a default factory settings.
In this situation the program will use a default factory settings.
Question
Question
How to install a new version
How to install a new version
Answer
Answer
Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.
Because in the garmin application there are 2 files (program and parameters), when you perform an autoupdate, in some cases the parameter file is not replaced by the new version. There is a problem then in the operation of the program.
So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face)
So you must uninstall the application and reinstall it with garmin connect or garmin express (read FAQ How to delete or uninstall a watch face)
Question
Question
How to delete or uninstall a watch face
How to delete or uninstall a watch face
Answer
Answer
The application should not be used. Change watch face temporarily (Garmin face)
The application should not be used. Change watch face temporarily (Garmin face)
You can delete by Garmin connect
You can delete by Garmin connect
Or by Garmin Express
Or by Garmin Express
Question
Question
When will I receive my license
When will I receive my license
Answer
Answer
As soon as I receive a confirmation of your donation, I receive a message from Paypal.
As soon as I receive a confirmation of your donation, I receive a message from Paypal.
I am awake from 7:00 am to 10:00 pm (French time). And at night I sleep, so I can not send the license on this period
I am awake from 7:00 am to 10:00 pm (French time). And at night I sleep, so I can not send the license on this period
If you have not received the license within 24 hours, email me and I'll see if there is not a problem
If you have not received the license within 24 hours, email me and I'll see if there is not a problem
Look before in your spam box
Look before in your spam box
Question
Question
What to do if a malfunction occurs
What to do if a malfunction occurs
Answer
Answer
1) Send me a message indicating the type of watch, you can contact me on this mail riedid74@gmail.com
1) Send me a message indicating the type of watch, you can contact me on this mail riedid74@gmail.com
2) the serial number of the application , first page of the settings where i see the name of the application
2) the serial number of the application , first page of the settings where i see the name of the application
3) Be courteous in the message, because it serves no purpose to be unpleasant
3) Be courteous in the message, because it serves no purpose to be unpleasant
4) send me a picture of the problem
4) send me a picture of the problem
5) I then contact you by mail
5) I then contact you by mail
Question
Question
I don’t have a PAYPAL account
I don’t have a PAYPAL account
Answer
Answer
I don’t have any other solution. Try with a friend with an account
I don’t have any other solution. Try with a friend with an account
Sorry.
Sorry.
Question
Question
What are the steps to get a license
What are the steps to get a license
Answer
Answer
1. Fill the form of the APPLICATION with all informations
1. Fill the form of the APPLICATION with all informations
2. Click on button Add to Cart. This step stores all your information in my database. You receive a registration email
2. Click on button Add to Cart. This step stores all your information in my database. You receive a registration email
3. Click on button Buy NOW. You are directed to PAYPAL
3. Click on button Buy NOW. You are directed to PAYPAL
4. Make your donation
4. Make your donation
5. PAYPAL send me a mail when all is done
5. PAYPAL send me a mail when all is done
6. The sending of the license is done manually. It's not a robot that does it. I often answer you very quickly, but at night I sleep and in this case it can take several hours to send it to you.
6. The sending of the license is done manually. It's not a robot that does it. I often answer you very quickly, but at night I sleep and in this case it can take several hours to send it to you.
7. You will receive the license in a new email. Check your spam box if you do not receive my email within 24 hours riedid74@gmail.com is my email
7. You will receive the license in a new email. Check your spam box if you do not receive my email within 24 hours riedid74@gmail.com is my email
8. send me a new mail if it's more long
8. send me a new mail if it's more long
Question
Question
Why make a review on garmin’s store.
Why make a review on garmin’s store.
Answer
Answer
The number of downloads and comments allow my app to be visible on the garmin store. The first pages are the most visited
The number of downloads and comments allow my app to be visible on the garmin store. The first pages are the most visited
Question
Question
How to get the GPS position in my watch face for calculation of sunrise or sunset or AIQ weather sensor
How to get the GPS position in my watch face for calculation of sunrise or sunset or AIQ weather sensor
Answer
Answer
The last GPS position is never stored in the watch. It is therefore not available for a watch face. The position is only kept for one minute after the end of an activity.
The last GPS position is never stored in the watch. It is therefore not available for a watch face. The position is only kept for one minute after the end of an activity.
It is therefore necessary to make a manipulation to be able to store it.
It is therefore necessary to make a manipulation to be able to store it.
The face of my watch should be displayed on the watch
The face of my watch should be displayed on the watch
1) Start a running activity, for example outside
1) Start a running activity, for example outside
2) As soon as the GPS is operational, start the activity
2) As soon as the GPS is operational, start the activity
3) Long press the DOWN button on the watch, which will then display the time
3) Long press the DOWN button on the watch, which will then display the time
4) Stop the Race activity
4) Stop the Race activity
By returning to my watch face, the last GPS position will be saved and can finally be used by the application (for the calculation of sunrise or sunset for example
By returning to my watch face, the last GPS position will be saved and can finally be used by the application (for the calculation of sunrise or sunset for example
Question
Question
How works the move bar or Arc
How works the move bar or Arc
Answer
Answer
Move bar has 5 rectangles (1 big and 4 small)
Move bar has 5 rectangles (1 big and 4 small)
The first indicates if you have moved since the last hour, if it is filled, then you have not moved since 1 hour
The first indicates if you have moved since the last hour, if it is filled, then you have not moved since 1 hour
From 2 to 5, each rectangle represents 15 minutes. If the first one is filled then you have to add a quarter of an hour
From 2 to 5, each rectangle represents 15 minutes. If the first one is filled then you have to add a quarter of an hour
For example in the picture
For example in the picture
1 hour + 4x 15 minutes . So you don't move since 2 hours
1 hour + 4x 15 minutes . So you don't move since 2 hours
Question
Question
What is the explaination of all functions in my watch face
What is the explaination of all functions in my watch face
Date .
Date .
A lots of date display . French mode, English mode..., days, months...
A lots of date display . French mode, English mode..., days, months...
Steps.
Steps.
The steps of the day. From 00h00 to 24h00. At 00h00 it's a new day
The steps of the day. From 00h00 to 24h00. At 00h00 it's a new day
Steps goal.
Steps goal.
Depends of your watch settings. Example 5000 steps per day. So if you walk 2500 steps you will have 2500 /50%
Depends of your watch settings. Example 5000 steps per day. So if you walk 2500 steps you will have 2500 /50%
Icons selection.
Icons selection.
You can select only some icon. In this case, you must set an another settings from 0 to 15. Read help on the settings.
You can select only some icon. In this case, you must set an another settings from 0 to 15. Read help on the settings.
Battery.
Battery.
A lots of option, percent, a draw or battery in days.
A lots of option, percent, a draw or battery in days.
Week of year
Week of year
indicates the number of the week in the year from 1 to 52 or 53.
indicates the number of the week in the year from 1 to 52 or 53.
DISTANCE
DISTANCE
The distance of the day. From 00h00 to 24h00. At 00h00 it's a new day. It's a combination of your real distance and the size of your stride length.
The distance of the day. From 00h00 to 24h00. At 00h00 it's a new day. It's a combination of your real distance and the size of your stride length.
Calories
Calories
The calories of the day. From 00h00 to 24h00. At 00h00 it's a new day. Body consommation is cumulated to your active calories
The calories of the day. From 00h00 to 24h00. At 00h00 it's a new day. Body consommation is cumulated to your active calories
Active calories
Active calories
is the real consumption of you activiy
is the real consumption of you activiy
QUANT
QUANT
is the numbers of days since the first day of the year
is the numbers of days since the first day of the year
WEEKQUANT
WEEKQUANT
is a combination of week and quant.
is a combination of week and quant.
Drawsteps
Drawsteps
is a representation of your steps in the days.
is a representation of your steps in the days.
Draw move Steps
Draw move Steps
is the steps in a move bar
is the steps in a move bar
Wings.
Wings.
little wings for pilot watches
little wings for pilot watches
Sun functions.
Sun functions.
A lot of settings sunrise, sunset, next solar event or hours to next solar event.
A lot of settings sunrise, sunset, next solar event or hours to next solar event.
Floors
Floors
climbed/descended of your journey
climbed/descended of your journey
Temperature
Temperature
sensor internal. Not very accuracy. API temperature with an API
sensor internal. Not very accuracy. API temperature with an API
Countdown date.
Countdown date.
Your set a next date, and the fonction indicate the days numbers to this date. or hours numbers if only one day. After you have an expirate date.
Your set a next date, and the fonction indicate the days numbers to this date. or hours numbers if only one day. After you have an expirate date.
Some histogrammes for floors of the week, calories, steps.
Some histogrammes for floors of the week, calories, steps.
User function.
User function.
You can mixe a lot of original settings. Example Year a separator and Month for example. It's your configuration
You can mixe a lot of original settings. Example Year a separator and Month for example. It's your configuration
Pression.
Pression.
the internal sensor information or in some watch face with an API through your phone
the internal sensor information or in some watch face with an API through your phone
MOON phase
MOON phase
During this cycle of 29 days, 12 hours and 44 minutes, Earth's natural satellite goes through eight different phases:
New Moon.
First crescent.
First quarter.
Gibbous increasing.
Full moon.
Gibbous decreasing.
Last quarter.
Last crescent.
in construction for other explanations
in construction for other explanations
you can contact me on this mail riedid74@gmail.com
you can contact me on this mail riedid74@gmail.com