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Assistance Session
Assistance Session
What is an Assistance/Drop-in Help Session?
What is an Assistance/Drop-in Help Session?
An Assistance Session (11:00 a.m.- 12:00 noon) is held on the 1st and 3rd Saturday of each month. The purpose of the session is to provide a learning experience for Richmond Hill Adult 55+ members and the “techies” that assist them. The “techies” are all volunteers from our group; they endeavour to help with relatively minor technology problems. We are not in competition with commercial repair facilities. We will not hesitate to refer you to the professionals for major problems. Sign-up before the Information Session commences is advised to reserve 15 minutes of hands-on help with computer, tablet or smartphone issues. Cost - $2.50 payable to the City.
Please fill in the Technology Assistance Request Form (required) and email it to us 2 days prior to the Assistance Session. The information provided on the form may assist us in resolving your issue. You maybe contacted prior to the meeting.
NOTE: This session is currently not available due to covid-19 restrictions.
Technology Assistance Request Form
Technology Assistance Request Form
Follow the steps below:
If the free Adobe Reader DC is not installed on your computer, it is recommended you download and install it. If you use the Chrome browser, make sure you check off the "install Chrome Extension" box.
Click on the link below to download the document from the website to your computer's download folder.
Open the form in your download folder and fill it in.
Save the filled form to your computer which will replace the original downloaded form.
Email the filled in form from your download folder to us at the email address on the "Contact" page.
Technical Support
Technical Support
Click here for a list of vendors who provide technical support services for a fee.
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