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Co-design plan
Co-design plan
What is the goal?
What is the goal?
The goal of the co-design workshops was to get ideas, to end up with one final concept, and to get a feeling for his preferences and style. Additionally, the group wanted to get a feeling for his daily environment and tasks to a greater extent.
Questions we want to be answered:
What are your preferences regarding style? (minimalistic/extravagant/Egyptian/etc.)
Preferences regarding colour?
Preferences on the integration of the product into his environment?
Does the product have to stand out from the environment?
Physical buttons vs touch buttons
How much similarity is needed with existing products? (Will this similarity/familiarity be helpful?)
How many keywords or tasks could you learn for this product?
How often would you use the product?
How does co-design fit your overall design project? (goals, deadlines, current state of progress)
Get a focus on our ideas
We want to discover the best suitable product by involving the co-designer in the design process.
Organizing activities/workshops
co-design allows us to get detailed insight into the problems that we could tackle.
Set deadlines for multiple workshops (each with different goals)
Characteristics of participant
Characteristics of participant
Constraints
Constraints
Co-designer is not able to learn new activities
Co-designer has ‘accepted’ that he can’t do certain things
No future aspirations
No clear/specific problem within his daily life
Can only do one strenuous activity per day
Can only focus on one thing at a time
Loses train of thought easily when interrupted
Opportunities
Opportunities
Very open and willing to participate
Visual memory is retained longer than sound
Is able to operate new products that are intuitive
Is able to learn small things that have managed to enter his routine
Co-designer is enjoying specific activities such as cooking, playing GO and reading
He found different work that he can do (museum tours)
He maintains his social life.
Characteristics of project context (our possibilities within the project)
Characteristics of project context (our possibilities within the project)
Constraints
Constraints
Physical product
Limited budget
Limited resources
Limited time
Co-designer lives far away → online meetings
Opportunities
Opportunities
Making a prototype that represents the interactions
Learning how to co-design
Working in the different workshops
Working with different types of prototypes and co-design methods
Workshop structure
Workshop structure
How many workshops? ........................................................................................... 2 workshops, on 15-3 and on 21/24-3
How long does a workshop take? .............................................. 1,5 hours extending to 2 hours with 10 minute coffee break
Send mail with info beforehand ............................................................... What materials does he need for the sessions?
Co-design methods
Co-design methods
For the co-design workshop, the aim was to gather more information on our co-designers preferences. The two main goals of this session were to define our participant's style and to zero in on which of the three concepts he wanted us to peruse. The workshop was set to be online due to travel time and was planned to take around an hour and a half to not strain him too much.
The first exercise was easy and short to get everyone warmed up for the workshop. Before the meeting, the co-designer was asked to prepare a few household items with appealing designs. He prepared two items. The first one was his alarm clock. He really appreciated how the person who designed it considered how it would be pleasant to wake up to progressively louder sound and brighter light instead of the sudden ice bath like the shock of a normal alarm clock. One drawback was that there were a few too many buttons on the top for his liking. The second item was a bedside table lamp with a metal bubbly shape. It only had capacitive sensors to toggle the lamp on and off or to adjust the brightness.
The next step in the workshop was to start discussing the three different concepts that emerged after the first two meetings with the co-designer. The approach was to first present the purpose of the device and talk about how that would work so as to not influence his naturally occurring thoughts and ideas. After which the actual concept would be presented, elaborating on how the group imagined the device to best function. A final discussion was had to evaluate the practicality and usability of the design to finally determine whether it is or is not suitable. These steps were repeated with each of our three concepts. Firstly the agenda watch concept was discussed, then the task list recorder and finally the live picture frame.
The last exercise in the workshop was creating his style collage. Before the workshop, the group had prepared a PowerPoint with thirteen slides where on each one there were eight products in different styles. The co-designers task was to choose the design that appealed to him the most and shortly explain why he preferred that one and how it could be even closer to his style. Once every product choice was discussed all of the images were put into one style collage, with some images being changed to better describe his style.
Co-design results
Co-design results
Through co-design activities, the group was able to understand the co-designers situation, needs, and preferences and define his preferred style. In this process, a design vision was built, then several concepts were ideated, and several co-design methods have been used in the process of finalizing the single concept.
In addition, storyboards were used throughout the co-designing process to check the understanding between designers and co-designers and enhance understanding of situations, concepts, etc.
Through the style choice exercise, we were able to define his preferred product style and the importance of different values. He seemed to value simplicity, practicality, and organicity. Then, we made his style collage based on this.
During the research process, we were able to obtain overall information such as his background, situation, lifestyle, and feelings through several interviews, and photo transmission. In particular, by knowing his limitations through the interviews, we created a requirement list to remind the conditions that the product should be suitable for the co-designer.
As a result of discussing the various concepts in this workshop, the watch agenda was chosen. This was the product the participant was most excited about as it tackled the issue he finds most problematic; managing tasks and appointments. He liked the idea of the task list recorder but found it relatively complex and thought it disrupted the flow of how he already does certain tasks. Furthermore, in his experience, due to his Aphasia, smart assistants struggle to understand what he is trying to say. The live picture frame was also well received and was a nice gesture but did not solve a big enough problem for him. Furthermore, this product already exists in certain forms on the market and was therefore not chosen for the final concept.
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