Additional activities

Next to the workshops, some additional tasks were given to the co-designer, namely a photo safari and video assignment.

To get to know his living environment better, the co-designer was asked to take pictures of his place. Through this activity, his living style and his preferences became more apparent. This activity was expected to be helpful for designing a product that matches the taste and needs of co-designer.

Our co-designer uses his calendar application on his iPhone. He mentioned that there were lots of unnecessary functions on the application. To redesign this and to come up with a shortcut for putting his appointment on his agenda, it was needed to know the current way that he uses the application for making appointments. Therefore, the video assignment requested him to take a video while he made a new appointment. From this assignment, it was found what parts of the application he did and did not use, and the time it took to make an appointment was also measurable, namely 55 seconds.

Below, you can find the written out plan that was given to the co-designer

Goal

The goal of the video is for the project group to get some insights into how you create an appointment nowadays. A scenario will be imagined which could help the group to visualize the context but also what steps you take exactly. This video could support further research.

The assignment

The assignment is to create a video of you making an imaginary appointment. The focus specifically lies on the interface of your mobile phone and how you interact with it. The scenario will be sketched using some tasks you have to execute and questions you have to answer. It would be beneficial if someone could help you by asking these questions but also to make the recording. The person helping you should read the context description as well as the questions out loud.

Remark: during the recording, you can speak out loud about difficulties you encounter or steps you find inconvenient. Moreover, make sure the video covers your process of planning an appointment from start to end.

The scenario

(Start recording)

---------------------------------------------------------------------------------------------------------------------------------

You just had a treatment at your dentist and are now standing in the lobby. You have to make a new appointment.

Question: Let’s schedule an appointment for next week. Are you available on Thursday the 31^st of March at 12:00? (find different date and time if you’re not available)

Note: Go over the usual process (fill in the location, set an alarm…)

--------------------------------------------------------------------------------------------------------------------------------

You arrived at home and see that you have received an e-mail from the dentist that they had made a mistake. They have to cancel the appointment and will call you tomorrow to make a new appointment.

Task: Can you delete the meeting with the dentist?

---------------------------------------------------------------------------------------------------------------------------------

(end recording)

Additional information/tips

• Make sure the user interface is shown clearly during the recording.

• Make sure it records the audio as well, so it is clear what steps you take.

• If you have additional information to share during the recording, please do.