Reddy Kancharla: Effective Quality Management Matters

Reddy Kancharla: All the Reasons Quality Management Is Crucial

Quality-driven organizations often distinguish themselves from their competitors in the market. A commitment to effective quality management leads to a greater focus on customer experience, higher efficiency levels within operations, and improved financial performance – all of which are vital for long-term success.

There are no shortcuts to high-quality development; Reddy Kancharla points out. Quality management is an essential aspect of any construction project. It has two parts: quality assurance and control. Effective quality management is the secret to a successful project.

Quality Assurance Vs. Quality Control

Knowing how to distinguish quality assurance from quality control is important. On the one hand, quality assurance is concerned with making standards. On the other hand, quality control ensures that the standards are followed. QA is in charge of the method, while QC takes care of the appropriate application of the method. Often, QA has a set of standards by which suppliers will be chosen. QC then selects suppliers and materials that are according to these standards.

According to Reddy Kancharla, QA aims to eliminate reworks and returns. It does so by communicating the plan and strategy with the teams involved. Changes in the project can cause mistakes along the way. QC is in charge of looking for issues and addressing them accordingly. The two must go hand-in-hand to ensure top-notch execution and timely delivery.

The Five Rules of Quality Management

A clear understanding of quality is important for everyone involved in the project. Clients can be particular with their requests. Set expectations for both the client and the teams in charge of the project. This way, both parties can agree on the result. A thorough assessment of plans and designs is essential to ensure the development complies with government and safety standards. Standard material procurement ensures you're not skimping on good builds to cut costs. It's much better to purchase expensive yet high-standard materials. Mistakes due to cheap materials are more costly than high-quality materials. Continuous communication during builds is a great way to monitor and assess each development phase. Managers can express issues and progress points. The handover ends with a detailed assessment of the development. QA sees that the finished product follows the agreed-upon standards and expectations. QC checks for possible issues and ensures none before handing the structure to the client.

Reddy Kancharla has over 25 years of experience in civil construction, geotechnical consultation, and construction QA/QC. For similar reads from Reddy Kancharla, head over to this blog.