Usable fixes for QuickBooks multi user mode not working issue

QuickBooks is a robust accounting software that can be used to share financial data among many people with the help of a multi-user network. The software hosts the company file in multi-user mode, and it can be accessed by all authorized users. QuickBooks multi user mode not working on the computer is a serious issue as the data file can’t be shared due to it. If you also faced a similar situation while opening a data file in QuickBooks, keep reading the blog to figure out the reasons and troubleshooting methods for it.

Feel free to approach QB experts at 1.855.738.2784 to eliminate this error quickly with their assistance.

Reasons

QuickBooks will freeze or develop sudden issues while opening or hosting a data file if multi-user mode fails to work. The following circumstances might be responsible for the failure while switching to multi-user mode-

• Database Server Manager stops running in the background due to damaged or missing Network Descriptor (.nd) file.

• You haven’t set the QB hosting settings correctly, and your workstations (one or more) are running in multi-user mode.

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Solutions

If the multi-user mode stops running on your QuickBooks, you might face difficulties opening or hosting a company file. Here are some methods to fix the QB multi-user mode issue-

Solution 1- Recreate the unsupported Network Descriptor file (.nd) to fix DBSM issues

QuickBooks Database Server Manager plays a major role in setting up the multi-user network and managing the data flow. The software fails to host the company file in multi-user mode if the DBSM fails to run or its background processes are interrupted. This can happen if the Network Descriptor file stored on your system gets damaged and doesn’t run when the software tries using the multi-user mode. You can resolve the issue by recreating .nd file as shown in these steps-

1. Use the file explorer to open the QB folder located on your C: drive.

2. Look for a file with the .nd extension and right-click on it.

3. Tap the Rename option and add ‘.old’ as an extension to the file name.

4. Save the file and run QB Database Server Manager.

5. Click the Browse option under the Scan Folders tab to select the folder containing your network descriptor file.

6. Hit Get Started to begin the scan and recreate the damaged file.

7. Reopen QuickBooks and try using the multi-user mode to host the company file.

If the software still fails to use the multi-user mode, try the next solution.

Solution 2- Ensure the QBDT hosting settings are correct

For the multi-user network to work properly, none of the systems other than the server computer should run in multi-user mode. You must keep the hosting settings of your QuickBooks in check using these steps-

1. Open QuickBooks on all the workstations individually and go to the File menu.

2. Click Utilities in the drop-down list and select Stop hosting multi-user Access.

3. Approach the server computer after fixing hosting settings on all the workstations and open QB File menu.

4. Go to Utilities and click Host multi-user access.

5. Restart all the systems and try opening a company file in multi-user mode on your server computer.

Conclusion

This blog tells us about the reasons for QuickBooks multi user mode not working on your PC. The methods that can help you resolve the problem are discussed in the blog, which you are advised to use for fixing the multi-user mode issue.

Contact a QB support team at 1.855.738.2784 for further assistance in troubleshooting the issue.

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