QuickBooks Error 1328: What Causes It & How To Rectify it?

Quickbooks error 1328

Undoubtedly, QuickBooks is an amazing accounting application used by hundreds and thousands of companies from all over the world. However, no matter how impeccable and advanced QuickBooks is, working with it is not free from errors and technical bugs. QuickBooks error 1328 is among the most common QuickBooks errors that many users often get while trying to install, uninstall, update, or repair QuickBooks Desktop. There can be many reasons behind the occurrence of such an error that we aim to explain to you, along with the troubleshooting solutions through this post.

The error code 1328 shows up on the computer screen with an error message, stating: “Error updating file C:\Config.Msi\PTXXX.tmp.”


Want to get rid of QuickBooks error 1328 without wasting your precious time on implementing any tiresome troubleshooting solutions? If affirmative, feel free to speak to our QuickBooks support team at this toll-free number 800-583-0572.

What can be the reasons prompting error 1328 in QuickBooks?

Error 1328 in QuickBooks usually takes place when the installation files of QuickBooks Desktop get damaged. There are other reasons as well, such as

  • The program files of the QuickBooks Desktop are damaged.

What needs to be done to fix QuickBooks error 1328?

Solution 1) Repair the QuickBooks installation files using the QuickBooks Install Diagnostic Tool

  • Visit the official website of QuickBooks Desktop.

  • Look for the most recent version (1.5.0.0) of QuickBooks Tool Hub and download it on your computer.

  • Click on the downloaded installation file named QuickBooksToolHub.exe and follow the on-screen instructions.

  • Accept the terms and conditions to finish the installation of QuickBooks Tool Hub.

  • Right-click the QuickBooks Tool Hub icon and select the Open option.

  • From the left pane of the screen, select the Installation Issues tab.

  • Click on the QuickBooks Install Diagnostic Tool button and let the tool run.

  • When the tool finishes repairing the installation files of QuickBooks, reboot the computer.

  • Try to perform the action that has been triggering the error.

Solution 2) Reinstall QuickBooks Desktop using the Clean Install tool

Step 1) Uninstall QuickBooks Desktop from your computer

  • On the keyboard, press the Windows and R key to open the Run command.

  • Type “Control Panel” into the Run window and click on the OK button.

  • Select the Programs and Features option on the All Control Panel Items window.

  • From the list of programs, select QuickBooks Desktop and click on the Uninstall button.

  • Click on the Yes button to confirm the uninstallation of QuickBooks Desktop.

Step 2) Run the Clean Install tool from QuickBooks Tool Hub

  • Right-click the QuickBooks Tool Hub icon and select the Open option.

  • From the left panel, select the Installation Issues tab.

  • Click on the Clean Install Tool button and the OK button.

  • From the drop-down list, select the version year and product version of the QuickBooks Desktop you use.

  • Click on the Continue button.

  • When the message stating, “Please install your copy of QuickBooks to the default location” pops up on the screen, click on the OK button.

From the official website of Intuit, download the installation files of QuickBooks Desktop and follow the on-screen instructions to install and register the application.

Conclusion:

If you can’t rectify QuickBooks error 1328 even after going through both the troubleshooting solutions mentioned in the post above, then the Windows operating system of your computer might have been outdated. Therefore, we suggest you install the latest updates of Windows and check if this fixes the error. For further troubleshooting assistance fixing the update error 1328, feel free to get in touch with our QuickBooks professionals at this toll-free number 800-583-0572.