A Quick Troubleshooting Guide to Resolve QuickBooks Error 12007

No matter how perfect QuickBooks is, it is also vulnerable to several errors, and among them, the most common is QuickBooks error 12007 that occurs when users try to download updates of QuickBooks products, including the basic payroll service. The error prompt appears on the user’s computer screen with an error message, which states, “A network timeout that is preventing QuickBooks from accessing the server.” Usually, such an update error arises when QuickBooks fails to connect to the update server due to incorrect web browser settings. However, there can be several other reasons behind the error 12007 that we will discuss with you further in this post, alongside their troubleshooting solutions.

Want to get over QuickBooks error 12007 without putting in any effort on implementing tiresome troubleshooting procedures? If yes, feel free to reach our QuickBooks support team by dialing the toll-free number (844-888-4666).

What causes QuickBooks error code 12007?

Down below, we have mentioned all the reasons that can trigger QuickBooks error code 12007 when users try to download payroll updates:

1. Internet Explorer is not set to be the default browser of the computer.

2. Incorrect web browser security settings.

How can you get rid of QuickBooks error 12007?

Solution 1) Set Internet Explorer to be the default web browser

• On the keyboard, press the Windows key to select the Start menu.

• Type “Internet Explorer” into the search bar and open Internet Explorer.

• Select the Tools menu (denoted by the Gear icon located at the upper-right corner of the screen).

• Choose Internet Options from the drop-down list of options.

• Click on the Programs tab and then choose the Make Default button under the Default Web Browser section.

• At last, click on the OK button.

Solution 2) Correct the Internet Explorer security settings

• In Internet Explorer, click on the Tools menu and then choose the Internet Options option from the drop-down menu.

• Select the Security tab and then click on the Globe icon.

• Set the security level to Medium-high.

• Move on to the Connections tab, choose the correct ISP if you use a dial-up node (DUN) on the system. However, if you don’t use DUN, click on the Never Dial a Connection option.

• Hit the LAN Settings button and then click on the automatically detect settings option.

• If the Use a Proxy Server checkbox is already checked, then make sure to document the complete address and port.

Note: If you see the port is port 80, then uncheck the checkbox for testing purposes. However, if the port is different than port 80, then let the checkbox be checked.

• Click on the OK button.

• Close down the Internet Explorer browser and then reboot the computer.

• Once the computer restarts, open the QuickBooks Desktop application and try to download updates again.

Conclusion:

Even after implementing all the troubleshooting solutions explained in this post, if QuickBooks error 12007 persists, then there is a great possibility that the Windows Firewall is preventing QuickBooks from connecting to the update server. Our recommendation for you is to configure the Windows Firewall settings for QuickBooks Desktop and check whether this fixes the error or not. You can also get the error resolved immediately by contacting our QuickBooks professionals at (844-888-4666).