Your Step-by-Step Troubleshooting Guide to Fix QuickBooksDB28 Service Won't

Want to access the company file stored on the server but failing while trying to switch to multi-user mode and getting QuickBooksDB28 service won’t start error? If yes, then make sure to read this post until the end to know how to overcome this error. The error pop-up appears on the computer screen with an error message, which reads, “The QuickBooks Database Server Manager cannot run until it has been set up on this computer.” At first, it’s necessary for you to understand what QuickBooksDB28 service does. Database Server Manager is a QuickBooks component that allows users to switch to multi-user mode so that they can share company files with other computers over the network. Generally, the database server manager stopped working when it got damaged or corrupted.

Looking for immediate troubleshooting assistance to rectify QuickBooksDB28 Won’t Start Error? Feel free to reach our QuickBooks professionals at (844-888-4666) and get the error resolved without breaking a sweat.

What are the reasons that can prompt QuickBooks Database Server Manager Won’t Start Error?

Apart from the damaged database server manager, there are other numerous reasons also that can trigger QuickBooks database server manager won’t start error, such as: 

• Multi-user hosting is disabled on the server computer.

• The database server manager stopped because of the incorrect configuration.

What should be done to rectify QuickBooksDB28 Service Won't Start Error?

Solution 1) Turn on multi-user hosting on the server computer

1. On the server computer (the computer that hosts the company file), open the QuickBooks Desktop application.

2. Go to the File menu and choose the Utilities option from the drop-down list of options.

3. Check whether the Host multi-user access option is selected or not. If it’s not selected, select it. 

4. On the Hosting multi-user access window, select the Yes option to turn on multi-user hosting.

Solution 2) Configure QuickBooksDB28 service to restart the database server manager

1. Open the Run command window by pressing Windows + R keys on the keyboard.

2. In the Run command dialog box, you need to enter “services.msc” and then click on the OK button.

3. In the list of services, look for the service named QuickBooksDB28 and double-click it.

4. Select Automatic as the Startup Type and set Service Status to Running or Started.

5. Choose the Restart the Service option for First failure, Second failure, and Subsequent failure.

6. Hit the OK button to save the changes you have just made.

7. At last, reboot the computer.

Solution 3) Get QBDataServiceUser28 recreate

1. At first, exit out QuickBooks Desktop on the server computer.

2. Bring up the Run command window by pressing Windows + R keys on the keyboard.

3. Type “services.msc” in the Run command dialog box.

4. Look for the service named QuickBooksDB28 in the list of services and right-click it.

5. Choose the Properties option from the drop-down menu.

6. Click on the Log On tab and then set the service to This Account.

7. Select the Windows Start menu, type “Control Panel” in the search box, and then open Control Panel.

8. Click on the User Accounts option and then select Remove user account.

9. Choose the qbdataserviceuser28 and hit the Delete button.

10. Reopen QuickBooks Desktop.

11. Select the File menu and choose the Utilities option.

12. Now, click on the Host multi-user access option.

13. When a prompt asking for your permission to run QuickBooks database server manager appears on the screen, select the Yes option.

14. At last, open the database server manager and scan the company file to finish recreating the qbdataserviceuser28.

Conclusion:

Even after following the aforementioned troubleshooting steps in the post, if you are unable to resolve the QuickBooksDB28 service won’t start error, then QuickBooks Desktop files might have been grievously damaged or corrupted. We suggest you to reinstall QuickBooks Desktop using the clean install tool and see whether this resolves the error or not. You can also contact our QuickBooks support team at (844-888-4666) and get the error resolved in no time.