Guidelines in cases in which a school needs to provide evidence to address matters arising from the preliminary review as matters to be addressed.
Check your inbox for a message that indicates that the preliminary review has been approved but has matters that need to be addressed.
You can click on the link in the message or log on to IB Concierge using URL: https://concierge.ibo.org/
Do not hesitate to get in touch with systemsupport@ibo.org to request assistance with your account or if you have any problems to access the platform.
Once you have logged in, you can find, on the main page, the bar which indicates the state the process is in. There will be an orange bar representing the first half of the process. Please click on Review.
Please bear in mind that all programmes in your school which are currently undergoing evaluation will be listed. If your school offers more than one programme, upload of documents must be completed for each one of them.
Click on Access to read the preliminary review report. A new window will open with it: make sure that you keep both windows open, as you will need to see both for the next steps.
You will find in the new window a sidebar on the left which contains an overview section at the bottom.
Click on Export preliminary review report to download the report.
Click on each of the sections of the overview to access the corresponding programme.
A thumbs up icon indicates that these documents have met the expectations.
An exclamation mark indicates that these documents have not met the expectations and there are preliminary matters to be addressed.
The preliminary review report can be consulted either in the general information section or by exporting the document in Word format.
If there is any preliminary matters to be addressed, you can access the comments on why the document does not meet the expectations by clicking on the corresponding element.
You can find, in the findings section, comments about why a specific document has not met the IB expectations.
Turn back to the Document upload window to upload evidence about the preliminary matters than need to be addressed. Any expectation which has not been met is indicated with a triangular icon with an exclamation mark in it signalling that expectations have not been met.
Please click on the bin icon to delete the current file and replace it with a new one. You must repeat this step for every preliminary matter to be addressed.
If you are uploading an action plan instead of a replacement document, please use the Additional documents field.
Once you have completed the document upload related to the matters to be addressed, please click on Access to return to the preliminary review general information page. A new tab will open on your browser. Click on Request review to submit your evidence about preliminary matters to be addressed.
The IB will review the submitted evidence. If the evidence is considered sufficient and satisfactory, then the school will receive a message indicating that a revised preliminary review is now available.
If more evidence or further documentation is needed, please follow the steps indicated above to be able to access the comments and submit the additional evidence.