My first day of class was a terrific success. The subject is extremely exciting and Roxy the instructor is fantastic. I will be organizing my planner now so that I can map out the readings and study times. I am very much looking forward to a great semester! 09/02/2020

Thinking About: Human-Centered Design

Each week, you should spend some time thinking about the course material before you come to class. To help facilitate that thinking, please post your thoughts in this discussion forum. Your thoughts will help prime our discussion in class. You are welcome to share any thoughts you have, but please make sure to respond to the following questions:

(1) What surprised you?

• Four seasons has Mastered the employee training program that centralizes the moral: Treat Others as You would Like to be Treated. They did this by allowing the staff to tast the experence of a stay at their hotels (Anywhere in the World)!!! I believe this allowed them to gain not only experence but also empethy for the future guiests that they would someday entertain.

(2) What do you wonder? Us With Them... How to best impliment?

"If Cultures are so Diverse, and if the Twentith Century image of the unrualy Mob had givrn away to the Twenty-First Century of (The Wisdom of Crowds) How can we tap that collective intellagence to unleash the full power of Design Thinking?(Ch.2)"

I wonder if the author Greg Walsh in the following article was successfulin creating and implimenting the technology he spoke about in his thesis, "I propose to design, develop, and research a computer-mediated, geographically distributed, asynchronous tool to facilitate intergenerational participatory design."

https://www.researchgate.net/publication/221518496_Distributed_participatory_design

(3) What are you struggling to understand?

The Chapter 5 reading didn't flow as well as chapter 2.

I wonder if the guys who created the company Acorns just simply ripped off the idea from Keep the Change?

Keep The Change: Acorns

Four Seasons Hotels:

• How do you define design? Design is the simplification of human life experence. (My Own Definition)

• Why? It is also inovation. Descovery of fresh, new, and inovative ideas.

• What did you learn? I learned about Distributed Participatory Design and Smart Moabs and that they are the future of the design process.

• What surprised you?

• What are some terms that you understood/didn't understand?

• What burning questions do you have?

• How might you incorporate what you learned into your everyday life/career?