Frequently asked questions
How can I contact you?
If you bought the add-on on BlenderMarket, you can send messages directly on the platform.
if you bought the add-on on Gumroad, you can simply reply to receipt email you received.
You can ask your questions on the Blender Artists thread or contact me in PM there.
Please avoid contacting me on Youtube, Instagram or social networks as I might miss your messages and these platforms are just not made to have proper conversations.
I get an Error when enabling the add-on
Make sure that the add-on is properly installed. Blender seems to have issues updating the add-on from the interface.
It's been reported that the Luminar Light addon conflicts with Photographer, you will have to disable it if you want to use Photographer.
If you are still not able to enable the add-on, please reach out, following the instructions written below.
Something is not working, what should I do?
Check if you are using the latest version available. You can click "Check for update" in the Photographer Add-on Preferences.
Make sure that the add-on is properly installed.
If the error still persists, please reach out to me on the platform where you bought the add-on or on the Blender Artist forum: https://blenderartists.org/t/photographer-camera-exposure-white-balance-autofocus-and-physical-lights/1101721/
Please provide as much information as possible:
- Blender version
- Add-on version
- Error message (which can be found in Window > Toggle System Console)
- A screenshot or GIF of the issue
- A simple scene where the error can be easily reproduced
Can I suggest a new feature?
Yes! A lot of Photographer features are the result of users requests.
If it is doable as an add-on and if it falls in the scope of the add-on, there are big chances I will be able to add the feature you want.
How can I upgrade to Photographer 5 as a Photographer 4 owner?
You can find the coupon code in the downloadable files of your Photographer 4.
If you can't find it, please contact me with a proof that you bought Photographer 4, and I will send you another coupon as soon as possible.
If you own Photographer 3 and want to upgrade to Photographer 5 directly, please reach out.
Can I use Photographer with a Render Farm?
Yes, but you will have to install the add-on on all rendering computers. The add-on is required to update animated Photographer settings during animation render.
If you plan to use a render farm that doesn't allow to install your own add-ons, you can always bake animations of the affected Blender properties using the Render Queue > Export Render button.
By the way, what is Physically Based Rendering?
There is a lot of material online that should answer that question. Here is my little contribution with slides that should give you an overview of the different aspect of Physically Based Rendering, which includes shading, lighting and cameras.
https://docs.google.com/presentation/d/1o-ZUzyZobI3iIl16atrpXDX7Sd3aoy1uAJI6dUjmchU/