Selling/Buying

Roles and Expectations

Sellers

You are required by the HOA per our CC&R to notify the HOA via Action (the property management company) of your unit sale and move.
We expect you to be thorough in your disclosure forms (water leaks, plumbing issues, etc) and Action can research any past events.
Necessary documents can be found on the Resident Portal, official copies needed for sale can be obtained through https://actionlife.condocerts.com/resale

Selling agents

We expect you to ensure the common area doors are not propped open from a tailgating policy perspective, typically agents may tag team and have a greeter or meet the prospects at the main gate and walk them to the unit.
Lockboxes can only be used on the unit doors and cannot be hung anywhere else on the property (e.g. main gate, fences, garage spots), or they will be cut off and disposed.
Temporary code access to the premise can be issued by sellers via Latch as a guest. These should be time bound to expire, as the individual sharing codes is liable.
While optional, units that have sold faster and at higher values when staging is utilized. If you use a stager your owner is responsible for any property damages from furniture moves.

Buying agents

Lender

Escrow Company

Title Company

County Assessor

Action Escrow

Action Closing Escrow

Action Community Care

Seller signs --> Buyer signs --> Escrow company works with Title Company and County --> County records

✅ Buyer Funds Received: Lender wires loan money and buyer deposits remaining cash into escrow. [1]
✅ Escrow Authorization: Escrow verifies all contract conditions and funds are ready, then greenlights title. [1]
✅ Deed Recording: Title company submits the grant deed to the county recorder's office. [1]
✅ Official Transfer: County records the deed, legally transferring ownership to the buyer. [1]
✅ Proceeds Disbursed: Escrow pays off old liens and wires remaining funds to the seller. [1]

Escrow Closes
1. Escrow instructs the county recorder to officially record the deed
2. New owner obtains deed
  1. New owner emails escrowclosings@actionlife.com and plant51@actionlife.com and includes their Unit Number, Closing Date, Deed attachment.
3. Escrow team sends Welcome Letter and Door access invite
Access Provided
1. New owner receives physical unit keys from selling party (not Action) --> Owner can get into their unit
2. New owner receives Door (Latch) access --> Owner can get into building's entryway and common areas
3. New owner receives Welcome Letter with their account number (this should also be emailed as an invite) which allows them to register/log into resident.actionlife.com --> Owner can submit work orders, architectural requests, update contact information, enroll in paperless, etc
Community Onboarding
1. Owner reads info found at https://sites.google.com/view/p51-/onboarding

Q: Where can I find more information about moving in/out?

You are required by the HOA per our CC&R to notify the HOA via Action (the property management company) of any unit sales and moves.
Owners can contact Action for the forms that will outline the steps needed (note these requests cannot come from agents).

Q: What are your pet policies?

We have no weight limit or breed restrictions.
Pets are not allowed to pee anywhere in the building except in the dog run area.

Q: Is there any gas in the unit?

No, this building does not have in-unit gas, all stovetops are electric.
There are gas lines that go to the building water boilers, the fire pits, and the BBQs.

Q: What utilities are covered by the HOA dues?

Q: What utilities are NOT covered by the HOA dues?

Q: What utility companies are used?

Q: What internet service providers do you have here?

Google Sites

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