Agency Description & Customer Service
Our mission is to provide as many fans as possible the opportunity to attend and enjoy their experience at Werner Park.
Our organizational vision is to aspire and have outstanding service providing a high quality experience that leaves our fans wanting to come back to our venue.
We will provide the best level of professional and effective service to handle our fans' needs. We will be friendly and create a relationship between the staff and fans. We also want to meet everyone's needs in a timely matter because we understand the importance of your time and the magnitude of effort put forth by our fans to attend games.
Download our app where you can purchase tickets and order food! This allows for easier access to our services, so you can skip lines and buy tickets ahead of time! They can order their food and have it delivered to their seats. They also can simply scan their tickets and enter the park making their experience less stressful and more enjoyable.
We also offer season tickets and extra access tickets to meet and talk to the players. This is great for kids who look up to these players and can get autographs. Doing this creates a better connection between the players and fans.
Fans with special tickets are able to be interactive with our players unlike any other team. A majority of these players will become professional players so getting to have a personal connection separates the Omaha Storm Chasers from any other team. We aim to exemplify a commitment to our fans with these interpersonal interactions.
We are committed to giving our fans the highest level of service. This is the reason for our app and survey, which are just a few of the extra measures we take to provide excellent service. This also allows for our staff to act as a mediator with management and fans, and have a well-established relationship with both groups. We are different from our competitors because of this commitment to excellence and service-oriented mission and vision for the future of the Storm Chasers.