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Teams and Stakeholder Groups
Teams and Stakeholder Groups
Following are some of the groups that are being established to ensure that all backgrounds and perspectives are included.
Current Students
Current Students
More than 400 current undergraduate students have been engaged in the process to date, and select students are co-designing opportunity areas in partnership with the NYU project teams. Learn more about the research process with students.
Project Manager
Project Manager
Sandra Darkey, PhD, is a Project Manager based in the Office of Enrollment Management with a successful track record in driving cross-functional initiatives at NYU.
Core Team
Core Team
For phase 2 of our work, a cross-functional team is prototyping a “beacon” project that serves students and helps to establish a new way of collaborating and working across our departmental silos.
Extended Core Team
Extended Core Team
The extended core leadership team is made up of project champions and action learning group members who will provide input during key decision points, participate in user research activities, and co-create the implementation roadmap.
Core Team Members
Core Team Members
Bethany E Godsoe, Senior Associate Vice President, Student Affairs
Camille Wilson, Assoc Director, Strategic Student Communications, Enrollment Management
Cindy Cogswell, Director of Data Strategy, Office of Student UX, Technology, and Engagement, Student Affairs
Claire Menegus, Director, Usability Lab
Emily Schlam, Assistant Vice President of Student Success, Enrollment Management
Holly Halmo, Director, Student Success, Enrollment Management
Lisa Taylor, Assistant Vice Chancellor for Global Programs and University Life
Mark Courtney, Assistant Vice President, Creative and Brand Experience, URPA
Jeff Pasch, Senior Director, Academic Application Development, Institutional Solutions Group, IT
Jen Rhee, Director, Strategic Student Communications, Enrollment Management
Joey Schmit, Associate Vice President, Enrollment Management Marketing & Student Communication
Sandra Darkey, Project Manager
Tony Delbono, Director, Enrollment Management Strategy
Extended Core Members
Extended Core Members
Chris Woods, Senior Director, Inclusive Policy; Director, LGBTQ+ Center
Christopher Nicolussi, Assistant Vice President, Global Network Student Services and Planning
Craig Jolley, Director, Student Conduct and Community Standards, Student Affairs
Eric Bross, Assistant Vice President, Web Services and Digital Communications
Erin Callihan, Assistant Vice President, Advancement Communications & Marketing
Jason Nicolau, Senior Director, Higher Education Opportunity Program (HEOP)
Kyle Blythe, Assistant Director, User Experience, IT
Monroe France, Sr. Associate Vice President, Global Student Engagement & Inclusive Leadership
Rafael Rodriguez, Associate Vice President and Dean of Students, Student Affairs
Ryan Poynter, Associate Vice Provost, Undergraduate Academic Affairs
Shari Halter, Web Associate Director, Web Communications, University Relations and Public Affairs
Tera Nakata, Senior Associate Director for Strategic Projects, Communications, and Design, OGI
Tracey Gardner, Deputy Chief of Staff to the President
Senior Strategy Group
Senior Strategy Group
The Senior Strategy Group is made up of senior-level employees across NYU that provide critical perspectives on issues relating to improving the student experience.
Subject Matter Experts
Subject Matter Experts
Employees, faculty, advising deans, and other experts who are providing insights & perspectives into their areas throughout the project.
Senior Strategy Group Members
Senior Strategy Group Members
Charlton McIlwain, Vice Provost for Faculty Engagement and Development
Clay Shirky, Vice Provost for Educational Technologies
Don Welch, Vice President, Information Technology and Global University Chief Information Officer (CIO)
Jason Pina, Vice President for University Life and Global Engagement
John Beckman, Senior Vice President for Public Affairs and Strategic Communications
Linda Mills, Vice Chancellor and Senior Vice Provost for Global Programs and University Life
Lisa Coleman, Senior Vice President for Global Inclusion, Diversity, and Strategic Innovation
Lynne Brown, Senior VP for University Relations & Public Affairs
Mark Siegal, Vice Provost for Undergraduate Academic Affairs
MJ Knoll-Finn, Senior Vice President for Global Enrollment Management and Student Success
Subject Matter Experts (selected)
Subject Matter Experts (selected)
Thank you to the individuals who have contributed their expertise and insight to this project:
Beth Kienle-Granzo, University Registrar and Associate Vice President for Enrollment Technology and Student Information Systems
Cat Richardson, Director, Content Strategy and Development, URPA
Claire Menegus, Associate Director, Research, Usability Lab
Christine Facto-Reynoso, Senior Director - EM Technology and Operations
Courtney Hirsch, Communications Manager, SHS
Deborah Broderick, Vice President For Marketing Communications, URPA
Grace Kemmler, Assistant Director of Student Success Communications
Howie Glassman, Director, Housing Administration
Isabella Villacampa, Associate Director, Center for Student Life
Joe Mercadante, Associate Director, Employer Engagement & Strategic Outreach, Wasserman
John Burdick, Senior Associate Director, Student Success
Joy Chen, Usability Lab Administrator, Usability Lab
Katie Pulles, Associate Director, Accounts and Technology, URPA
Kerri Anna Smith, Assistant Director, Faculty Programs, Res Life
Kitty Bridges, Senior Advisor on Strategic Initiatives, IT
Lynn Higinbotham, Senior Associate Vice President, Enrollment Management
Marisol Marrero, Executive Director, StudentLink Center
Melissa Zuroff, Associate Director, Communications and Outreach, Office of Global Services
Michael Warden, Associate Vice President for Global Service Management and User Success
Nanci H Healy, Assistant Director, Student Activities, Center for Student Life
Natasha Bean, Program Director, Financial Education
Nilsa Lam, Senior Manager, StudentLink Operations
Rochele Rosa, Assistant Director, Strategic Student Communications, Enrollment Management
Virginia Weiner, Director of Financial Aid Services and Counseling, Financial Aid
Whitney Hawkins, Senior Associate Director, Data and Assessment, Student Success
.... And many more!
Faculty
Faculty
Faculty who have opened up their classrooms, connected the core team to students, participated in co-design sessions, and shared their expertise and insights throughout the process.
Research Partner
Research Partner
NYU is partnering with global design and user experience firm IDEO to bring a Design Thinking, human-centered approach to existing research, and to develop creative tools for addressing challenges that we identify collectively.
Faculty
Faculty
Thank you to:
Andrea Jones-Rooy
Ashish Bhatia
De Angela Duff
Ethan W Youngerman
Gregory T Erickson
Thomas Gold
Trace Jordan
Wendy Suzuki
IDEO team
IDEO team
Becky Bermont
Becky Lee
Deniz Cengi
Jen Halls (phase 2, 3)
Kate Medina
Konyin Ayuba (phase 3)
Mani Nichiani (phase 3)
Minh Tran (phase 1)
Shelli Reeves
Simo Stolzoff (phase 1)
Action Learning Groups
Action Learning Groups
Core team staff members are organized into small action learning groups (ALGs), collaborating on discrete parts of the project and experimenting with shared ownership and accountability across multiple departments. Members listed below are for the 2023 Implementation Phase.
Communications and Stakeholder Engagement ALG
Communications and Stakeholder Engagement ALG
Group members facilitate meetings, communication channels, key touchpoints, and other opportunities to share out project learnings, plans, roadmaps, and next steps with relevant stakeholders
Student Research ALG
Student Research ALG
Group members identify participants and co-facilitate co-design sessions, prototype testing, and other research activities with students.
Members
Members
Bethany E Godsoe, Senior Associate Vice President, Student Affairs
Emily Schlam, Assistant Vice President of Student Success, Enrollment Management
Lisa Taylor, Assistant Vice Chancellor for Global Programs and University Life
Mark Courtney, Assistant Vice President, Creative and Brand Experience, URPA
Jen Rhee, Director, Strategic Student Communications, Enrollment Management
Joey Schmit, Associate Vice President, Enrollment Management Marketing & Student Communication
Members
Members
Camille Wilson, Assoc Director, Strategic Student Communications, Enrollment Management
Cindy Cogswell, Director of Data Strategy, Office of Student UX, Technology, and Engagement, Student Affairs
Claire Menegus, Director, Usability Lab
John Burdick, Senior Associate Director, Student Success
Kyle Blythe, Assistant Director, User Experience Design
Implementation ALG
Implementation ALG
Group members collaborate on key technical questions to explore, facilitate prototype delivery, and co-develop the implementation roadmap.
Members
Members
Chen Lei, Solution Lead, Academic Applications, IT
Christine Facto-Reynoso, Senior Director, EM Technology and Operations
Claire Menegus, Director, Usability Lab
Edwin Mathieu, Mobile App Service Lead, Digital Communications
Eric Bross, Assistant Vice President, Digital Communications
Holly Halmo, Director, Student Success, Enrollment Management
Kyle Blythe, Assistant Director, User Experience, IT
Jeff Pasch, Senior Director, Academic Application Development, Institutional Solutions Group, IT
Shari Halter, Web Associate Director, Digital Communications
Tony Delbono, Director, Enrollment Management Strategy
Creating remarkable student experiences requires deep collaboration and cross-functional teams across our decentralized institution.
All members of the NYU community are invited to participate in the research activities and to provide feedback.
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