Weekly newsletter
Issue # 02/2023 01/03/2023
downtime NOTICE
Due to the change warehouse (Coral Springs - Houston) currently in progress. It will be experiencing a "downtime" during the consolidation and transit of these.
As soon as the dispatches are released, we will request the dispatch of your material and we will contact you.
New Courses available in our Control Techniques
Virtual Classroom-Motion Control / PTi210 and DC drives
We have two new upcoming courses:
February 16-17, 2023
Motion Control with Motion Made EasyTM PTi210 Module
Learn how to get your servo application up and running in minutes with the PTi210 and free PowerTools Studio software.
March 16-17, 2023
High-Performance&nbsl;DC Drives
Learn about 2 great DC drive options you can upgrade to. Mentor and Quantum deliver enhanced motor performance, reliability, and system integration options.
For those who have not participated in one of these courses, they are presented using our WebEx service. Each session is 2 hours long and is held beginning on the Thursday of the week if it's a 2-session course (like both of these above).
Visit our Virtual Classroom page and click on the "Register" link to receive meeting instructions.
Please encourage your customers and channel partners to use this resource.
Warranty, Repairs & RMA Requests
If your product is not working as expected, you would like to have a technician on site, or you have questions on how to use it, please visit our technical support page for technical resources and related contact information.
All repairs include the latest product updates and are certified to the latest design specifications verified by our computer-controlled DT (Drive Tester) - the identical test equipment we use to qualify new products.
1-year comprehensive warranty with all Repairs
14-day Turnaround Time on standard drive repairs
48-hour Emergency Repair turnaround available
Warranty Information
You can reach any Control Techniques Drive Center in the Americas by calling +1 800.893.2321. Inquiries can be also made by email to customerservice.cta@mail.nidec.com, or writing to our Headquarters in the Americas at:
Control Techniques
a Nidec Motor Corporation business
12095 NW 39th Street
Coral Springs, FL 33065 USA
Extended Product Warranty
Rely on our extended coverage options long after your initial investment. Control Techniques offers you the best warranty coverage in the industry.
We recommend our optional three-year Extended Product Warranty, for a total of up to five years of worry-free coverage.
For fast response to inquiries email us at:
customerservice.cta@mail.nidec.com
Please provide your model number.
Call Toll Free +1 800.893.2321
For more information on Extending Product Warranty protection:
Ask for Customer Service
Please have your model number ready when you call.
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Celebrate with us! Share your favourite memories of CT using the #50YearsOfCT and tagging us! 📸
#50YearsOfCT #DriveObsessed #controltechniques #nidec #anniversary