Service Position — Host 

Position Status: See Service Schedule (above) for Host Availability. 

Service Term: Three-month service commitment

Sobriety and Service Eligibility:

• 8:30 AM and 7:30 PM meetings: Minimum of one year of continuous sobriety.

• 12:00 PM/Noon meetings: Minimum of six months of continuous sobriety.

• Beginner’s Meeting (Friday 7:30 PM): Minimum of three years of continuous sobriety.

Role Responsibilities and Expectations:
The Host is responsible for facilitating NAAG meetings in a safe, welcoming, and organized environment, following the Host script and group guidelines to ensure smooth operation and adherence to AA principles.

Responsibilities include:

• Reviewing the NAAG Host Training Guide prior to the first meeting and participating in a Host Training Tutorial with the Secretary or Alternate Secretary.

• Opening the meeting 30 minutes prior to the scheduled start time for fellowship and preparation.

• Creating a safe and welcoming meeting space, ensuring all members feel comfortable and supported.

• Scheduling and confirming speakers for each meeting and ensuring a speaker is present each week.

• Building the service team by coordinating with members to fill roles such as Poster, Newcomer Liaison Contact (NCL), and Greeter.

• Facilitating the meeting according to the Host script, including:

  • Reading housekeeping items.

  • Welcoming newcomers and visitors, inviting introductions.

  • Introducing the NCL to the group.

  • Introducing the speaker and reminding them of Speaker Guidelines.

  • Calling on participants to share in alignment with the speaker’s topic.

  • Closing the meeting according to the script.

  • Reintroducing the NCL and assigning Zoom Host duties prior to departure.

• Coordinating with other service positions to ensure continuity, organization, and effective group operations.

• Serving as a role model for accountability, punctuality, and adherence to AA traditions.

• Using the Host role as an opportunity to strengthen personal recovery, reinforce scheduling and organizational skills, and support the NAAG fellowship.

Service Position — Co-Host / Poster 

Position Status: See Service Schedule (above) for Co-Host/Poster Availability.

Service Term: Three-month service commitment

Sobriety and Service Eligibility:

• Minimum of 30 days (1 month) of continuous sobriety.

Role Responsibilities and Expectations:
The Co-Host / Poster is responsible for supporting the smooth operation of NAAG meetings by managing chat interactions, posting approved scripts, and assisting the Host in maintaining a safe and welcoming environment.

Responsibilities include:

• Reviewing the Co-Host/Poster Training Guide prior to starting service and participating in a training tutorial with the Secretary or Alternate Secretary.

• Logging into the meeting 10 minutes prior to the start time to prepare and coordinate with the Host.

• Posting scripted messages in the meeting chat according to the approved Co-Host/Poster Script available under “Meeting Scripts” on the NAAG website.

• Requesting volunteers to read designated Alcoholics Anonymous literature aloud during the meeting.

• Monitoring the chat and responding to messages or disruptions in alignment with group conscience guidelines, helping to maintain a safe and supportive meeting environment.

• Supporting the Host and other service positions in creating a welcoming and organized meeting experience.

• Ensuring continuity and adherence to NAAG’s Twelve Traditions and group policies throughout the meeting.

Service Position — Newcomer Liaison (NCL)

Position Status: See Service Schedule (above) for NCL Availability.

Service Term: Three-month service commitment

Sobriety and Service Eligibility:

• Minimum of one year of continuous sobriety.

• Must have completed the Twelve Steps of Alcoholics Anonymous.

• Must be actively working with an AA Sponsor.

Role Responsibilities and Expectations:
The Newcomer Liaison serves as a welcoming and supportive presence for newcomers, providing guidance, connecting them with resources, and assisting them in navigating their first meetings while upholding the principles of Alcoholics Anonymous.

Responsibilities include:

• Reviewing and acknowledging the NAAG Newcomer Liaison Training Guide prior to first service.

• Introducing themselves at the beginning of the meeting when prompted.

• Becoming a Co-Host during the meeting to monitor chat and interact with newcomers.

• Facilitating the after-meeting session for at least 15 minutes to answer newcomer questions and provide guidance.

• Helping newcomers connect with AA literature and resources (AA.org and NAAG website).

• Offering support and understanding without taking responsibility for the newcomer’s sobriety.

• Not making phone calls, arranging sponsorship, or providing professional guidance (medical, legal, or mental health).

• Supporting a maximum of two NCLs per meeting, with no gender restriction.

• Helping newcomers integrate into the fellowship by connecting the dots to achieve and maintain sobriety while adhering to AA principles.

• Coordinating with other service positions to ensure newcomers have access to all meeting resources and group guidance.

Service Position — Greeter

Position Status: See Service Schedule (above) for Greeter Availability.

Sobriety Eligibility: Greater than 24 hours and less than 1 year of continuous sobriety

Service Term: One (1) month service commitment 

Primary Role

The Greeter provides a warm, welcoming presence for all meeting attendees — especially newcomers — helping them feel seen, included, and comfortable enough to participate in the Never Alone Again Group fellowship. 

Your kind greeting may be the first human connection someone makes in recovery. A smile, a simple “Welcome, we’re glad you’re here,” or an attentive presence can be the spark that keeps a newcomer from turning away — and reminds returning members that their presence matters.

Greeter Expectations & Responsibilities

• Arrive early and stay engaged throughout the meeting

• Offer a warm, welcoming atmosphere for all attendees

• Be attentive to newcomers and help them feel included

• Support returnees by acknowledging their presence and participation

• Maintain a spirit of kindness, inclusion, and service

Before the Meeting

• Join about 20 minutes early to welcome people as soon as the room opens.

• If you can, use a laptop or desktop so it’s easier to see who’s joining and to greet. 

When the Meeting Opens

• Greet everyone warmly as they arrive — wait until their audio connects so they can hear you.

• Scroll through the gallery to spot new faces and say hello.

• Give equal attention to newcomers and regular members — everyone matters.

• Keep it simple and friendly:

  • “Hi [Name], welcome — we’re glad you’re here!”

  • “It’s great to see you!”

• If someone seems upset or struggling, gently suggest they stay after to chat with someone, or let a more experienced member know.

Creating a Welcoming Atmosphere

• Be kind, inclusive, and genuine. Your warmth helps others feel safe and part of the group.

• Enjoy the laughter and fellowship, but make sure newcomers feel included too.

• Avoid personal questions or sensitive topics — we keep things light and encouraging.

• A smile, nod, or simple hello goes a long way.

Etiquette & Boundaries

• Keep greetings positive and respectful.

• Avoid comments about anyone’s appearance, background, or sobriety unless they bring it up.

• Stay away from politics or controversy.

• Respect members who keep their cameras off — a quick hello is enough.

• If someone seems uncomfortable, reassure them:

“No worries — we just like to make everyone feel welcome!”

Spirit of Service

Being a Greeter is about showing love in action. You help others feel seen, safe, and part of something bigger. Be yourself, stay kind, and remember — your simple “hello” might be someone’s first step toward hope and healing.

Service Position — Chipmunk (Chip Ceremony Announcer/Facilitator)

Position Status: OPEN & AVAILABLE NOW. 

Service Note: Chipmunk service begins immediately following the Friday Night Beginner’s Meeting and typically lasts 10–15 minutes (starting at approximately 8:30 PM Eastern Time). 

🪙🐿️ If you are interested in serving as Chipmunk, please email neveraloneagaingroup@gmail.com

Service Term: Three-month service commitment

Sobriety and Service Eligibility:

• Greater than 24 hours of continuous sobriety (no maximum).

Role Responsibilities and Expectations:
The Chipmunk leads the Chip Ceremony at the Friday Night Beginner’s Meeting, celebrating members’ recovery milestones. The service brings encouragement, joy, and hope, reminding all that recovery is possible one day at a time.

Responsibilities include:

Before the Meeting

• Coordinate with the Friday Night Host and the Chips & Literature Fulfillment Specialist (Tisha L.) to ensure the chip portion runs smoothly.

• Familiarize yourself with the chip request process so you can provide information to members who would like a coin mailed to them.

During the Meeting

• Attend the Friday Night Beginner’s Meeting and remain on camera.

• Lead the Chip Ceremony after the meeting using the approved Chipmunk Script, reading clearly and with enthusiasm.

• Celebrate each milestone with warmth, encouragement, and sincerity.

If Unable to Attend

• Notify Tisha L. and the Host as soon as possible so that another member can cover the responsibility.

Spirit of Service
The Chip Ceremony is one of the most joyful parts of NAAG meetings, celebrating progress, resilience, and hope. As Chipmunk, you help members recognize that recovery is real and worth celebrating. Your presence, energy, and enthusiasm ensure that every milestone — from a 24-hour chip to a multi-year anniversary — is meaningful.

Secretary — Isa G.

Position Status: Currently filled. For future service opportunities, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of one year of continuous sobriety by the time the term as Secretary begins.

• Service term is six months, as established by group motions.

• Previous service experience or preparatory rotation (e.g., Alternate Secretary) is strongly recommended.

Role Responsibilities and Expectations:

The Secretary is responsible for ensuring accurate documentation, facilitating communication, and supporting smooth operation of all group functions while upholding the principles of Alcoholics Anonymous and NAAG group guidelines.

Responsibilities include:

• Maintaining meeting records, minutes, and a digital archive of group conscience decisions, motions, service commitments, and meeting formats.

• Coordinating scheduling and communication, including distributing meeting announcements, Zoom links, and service updates via email or group chat platforms.

• Facilitating group conscience meetings, including preparing agendas, documenting decisions, tracking motions, and following up to ensure actions are completed.

• Serving as liaison with Alcoholics Anonymous intergroup or service structures, submitting group information, updates, and reports as required.

• Supporting onboarding of new service members, sharing relevant documentation, and guiding them through NAAG’s digital tools and protocols.

• Rotating or collaborating with Alternate Secretary and other service positions to ensure continuity of communication, scheduling, and records management.

• Ensuring adherence to group policies, including password rotation, NCL coverage coordination, and facilitation of business meeting procedures according to Robert’s Rules of Order.

• Assisting in the training and mentoring of new Alternate Secretaries and service members, ensuring smooth transitions and continuity of group operations.

Alternate Secretary — Heather S.

Position Status: Currently filled. For future service opportunities, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment as Alternate Secretary, followed by six months as Secretary

Sobriety and Service Eligibility:

• Must have a minimum of six months of continuous sobriety at the time of application.

• Must have a minimum of one year of continuous sobriety by the time of transition into the Secretary position.

• Previous service experience in another NAAG role is strongly recommended.

Role Responsibilities and Expectations:

The Alternate Secretary assists the Secretary with administrative, communication, and organizational tasks while preparing to transition into the Secretary position. The role ensures continuity and efficiency in group operations.

Responsibilities include:

• Collaborating with the Secretary to maintain and update service schedules, speaker line-ups, and group event calendars.

• Attending Business Meetings regularly to assist with note-taking, recording minutes, and tracking motions.

• Preparing to transition into the Secretary role by actively participating in administrative, digital, and communication tasks.

• Assisting with onboarding and mentoring new service members, including providing guidance on NAAG digital tools and protocols.

• Coordinating with other service positions, including NCLs and Business Meeting Hosts, to ensure smooth communication and meeting facilitation.

• Supporting Secretary-led initiatives such as group conscience documentation, agenda preparation, and follow-up on motions.

• Ensuring adherence to NAAG group policies, including service term lengths, sobriety requirements, and meeting procedures.

• Serving as a backup to the Secretary for email communication, announcements, and other administrative duties when needed.

Treasurer — Diane H.

Position Status: Currently filled. For future service opportunities, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of one year of continuous sobriety, as established by group motions.

• Previous service experience in a NAAG service position is strongly recommended.

• Must have strong computer, organizational, and record-keeping skills.

Role Responsibilities and Expectations:
The Treasurer is responsible for managing the financial operations of Never Alone Again Group, ensuring transparency, accuracy, and accountability in all transactions while supporting group activities and service commitments.

Responsibilities include:

• Maintaining accurate financial records for the group, including contributions, expenses, and prudent reserve tracking.

• Receiving, recording, and managing Seventh Tradition contributions.

• Coordinating expenditures in alignment with approved budgets and motions, including service-related costs such as literature, chips, and MailChimp subscriptions.

• Encouraging support for Area and General Service Office (G.S.O.) contributions.

• Providing regular Treasurer’s Reports at NAAG Business Meetings, including updates on the prudent reserve and current financial status.

• Collaborating with other service positions, such as the Secretary and Chip and Literature Fulfillment Specialist, to coordinate financial aspects of service and mailings.

• Assisting in the implementation of any motions related to treasury allocations or expenditures, including changes to contribution splits (e.g., 50/30/10/10).

• Ensuring financial practices comply with NAAG group guidelines and AA principles.

Bookie — Mike P.

Position Status: Currently filled.

For future service opportunities, please email neveraloneagaingroup@gmail.com. 

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of one year of continuous sobriety.

• Service term is six months, as established by group motions.

• Previous service experience is strongly recommended.

Role Responsibilities and Expectations:

The Bookie facilitates speaker exchanges with other Alcoholics Anonymous groups, managing both incoming and outgoing commitments, and ensuring NAAG remains active in carrying the message of recovery.

Responsibilities include:

• Scheduling AA groups to speak at incoming NAAG commitments (Thursdays, 7:30 PM) and organizing NAAG outgoing commitments to other AA meetings via Zoom.

• Serving as NAAG’s Commitments representative, liaising with other AA groups to coordinate visits and speaker exchanges.

• Maintaining a Commitments Calendar for the current year, including a hard copy planner or similar record of all scheduled commitments.

• Providing a draft of the Commitments Calendar to the Bookie Coordinator or Assistant before the start of each month.

• Verifying Zoom information for outgoing commitments and connecting to each scheduled meeting before the month begins.

• Confirming bookings and coordinating with other AA Bookies as needed throughout the month.

• Balancing the schedule of outgoing commitments to maintain NAAG’s active presence in the broader AA community.

• Exploring future opportunities for outgoing commitments, including identifying institutions or groups to carry the message of recovery via Zoom.

• Coordinating with the Commitments Coordinator and Bookie Coordinator/Assistant for support and guidance as needed.

• Ensuring all commitments align with NAAG’s service traditions, mission, and AA principles, carrying the message of experience, strength, and hope to those who are suffering from alcoholism.

• Documenting all commitments and maintaining records to support continuity and historical tracking for the group.

Commitments Coordinator/Assistant Bookie — Jamila P.

Position Status: Closed. If interested in this service opportunity once the position re-opens, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of three months of continuous sobriety.

• Service term is six months, as established by group motions.

Role Responsibilities and Expectations:

The Commitments Coordinator manages NAAG’s incoming and outgoing commitments, ensuring smooth scheduling, communication, and participation while supporting the Bookie, Outgoing Commitments Hosts, and Secretary.

Responsibilities include:

• Maintaining the Commitments Calendar by inputting incoming and outgoing commitments provided by the Bookie, including dates, times, Zoom information, and NAAG chair assignments, using the Commitments web forms that feed directly into the NAAG website calendar.

• Scheduling Outgoing Commitments Hosts by identifying qualified NAAG members with at least 90 days of continuous sobriety to serve as chairpersons.

• Providing guidance and support to Outgoing Commitments Hosts, including emailing the job description and meeting script and answering questions about meeting procedures.

• Coordinating with the Secretary and Bookie to announce all outgoing commitments during and after NAAG meetings to encourage member participation.

• Ensuring commitments align with NAAG service traditions, meeting guidelines, and Alcoholics Anonymous principles.

• Supporting continuity and record-keeping for all NAAG commitments, including documenting participation and feedback from both incoming and outgoing commitments.

• Assisting in the planning and execution of special commitment events, including virtual and in-person options, to expand NAAG’s outreach and service efforts.

Outgoing Commitments Host — VACANT. 

Position Status: Available. If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of three months of continuous sobriety.

• Service term is six months, as established by group motions.

Role Responsibilities and Expectations:

The Outgoing Commitments Host serves as Never Alone Again Group’s lead representative for external commitments. This role involves facilitating the meeting, introducing speakers, and providing a positive and enthusiastic representation of Alcoholics Anonymous.

Responsibilities include:

• Kicking off the meeting and providing information about the group.

• Introducing designated Never Alone Again Group speakers and closing the meeting.

• Conveying an AA-strong, enthusiastic approach to the program.

• Recruiting six to seven speakers for the commitment line-up, each with a minimum of 90 days of sobriety.

• Coordinating with the Secretary to communicate with members who have expressed interest in sharing at a commitment.

• Including members who join via Zoom on the day of the commitment, using chat to communicate as needed.

• Logging into the outgoing commitment meeting ten minutes before the start and informing the Host/Chair of representation.

• Sending out invitations to commitments and following the provided NAAG script to ensure uniformity.

Group Service Representative (GSR) — VACANT. 

Position Status: Open. If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Two-year service commitment

Sobriety and Service Eligibility:

• Must have a minimum of two years of continuous sobriety.

• Must be familiar with NAAG’s history, traditions, and procedures, as well as Alcoholics Anonymous’ Twelve Traditions.

• Must have availability to attend District Meetings in Boston.

Role Responsibilities and Expectations:

The GSR serves as NAAG’s primary liaison with the District and Area service structures, representing the group in all matters of General Service while keeping the group informed.

Responsibilities include:

• Regularly attending District Meetings and Area Assemblies, acting as NAAG’s voice and vote.

• Reporting back to NAAG Business Meetings on developments in General Service, including updates on literature, service materials, and motions from District or Area meetings.

• Maintaining accurate group information and providing updates to the District registrar as needed.

• Ensuring NAAG remains compliant with District and Area guidelines, including providing necessary documentation for group representation.

• Supporting other NAAG service positions by sharing relevant updates from General Service that impact group practices or operations.

• Participating in the communication and planning of group activities that align with District or Area initiatives.

Intergroup Representative (IGR) — Mikey C.

Position Status: Closed. If you are interested in this service opportunity on it re-opens (October 2027), please email neveraloneagaingroup@gmail.com.

Service Term: Two-year service commitment

Sobriety and Service Eligibility:

• Must have a minimum of three years of continuous sobriety.

• Must be familiar with NAAG’s history, traditions, and procedures, as well as Alcoholics Anonymous’ Twelve Traditions.

• Must have availability to attend in-person Intergroup meetings in Boston.

Role Responsibilities and Expectations:

The IGR serves as NAAG’s primary liaison with the Intergroup structure, representing the group in all matters of Intergroup business while keeping the group informed.

Responsibilities include:

• Attending all Intergroup meetings as NAAG’s representative.

• Reporting back to NAAG Business Meetings on developments from Intergroup, including upcoming votes, updates on initiatives, and service opportunities.

• Voting on behalf of NAAG on Intergroup matters to ensure the group’s interests are represented.

• Maintaining accurate records of Intergroup communications and decisions for group reference.

• Supporting other NAAG service positions by sharing relevant updates and ensuring alignment with Intergroup guidelines and AA principles.

• Facilitating communication between NAAG members and the Intergroup to ensure participation and awareness of regional initiatives.

Attendance Verifiers — Liv M., Maureen M., Phyllis H.P.

Position Status: Available.

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of 24 hours of continuous sobriety.

• Service term is six months, as established by group motions.

Role Responsibilities and Expectations:
The Attendance Verifiers are responsible for confirming member attendance and maintaining accurate group records to support NAAG’s accountability and historical tracking.

Responsibilities include:

• Splitting duties among the three assigned members so that attendance verification is performed two to three days per week.

• Checking the attendance verification email inbox and responding to emails in a timely and accurate manner.

• Reviewing the attendance verification spreadsheet and sending out confirmations on assigned days.

• Maintaining accurate records of attendance and ensuring updates are reflected in group archives.

• Coordinating with other service positions as needed to support continuity in reporting and record-keeping.

• Ensuring all activities align with AA principles and NAAG group motions and guidelines.

Business Meeting Host — Liza H.

Position Status: Available.

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of one year of continuous sobriety.

• Must have an understanding of AA’s Twelve Traditions.

• Must have an understanding of Robert’s Rules of Order.

• Must have held at least one prior NAAG service position.

• Must have attended or participated in at least one Never Alone Again Group Business Meeting prior to assuming this role.

Role Responsibilities and Expectations:
The Business Meeting Host is responsible for leading the NAAG Business Meeting, ensuring it is conducted efficiently, fairly, and in alignment with AA principles and group motions.

Responsibilities include:

• Calling on Group Servants to provide service reports.

• Collaborating with the Secretary to create the meeting agenda, review motions, and ensure all relevant materials are prepared.

• Maintaining neutrality while facilitating discussion, presenting motions, handling amendments, and overseeing voting procedures in accordance with Robert’s Rules of Order.

• Providing guidance and relaying options to members presenting motions or amendments.

• Applying the Twelve Traditions of Alcoholics Anonymous to address group issues and facilitate informed decision-making.

• Ensuring the meeting progresses efficiently and stays within allotted time frames.

• Supporting new and existing members in understanding meeting procedures and their role in group conscience decisions.

• Coordinating with other service positions to ensure continuity, accurate documentation, and smooth operation of the Business Meeting.

Chips and Literature Fulfillment Specialist — Tisha L.

Position Status: Available.

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Must have a minimum of one year of continuous sobriety.

• Service term is six months, as established by group motions.

• Previous service experience in NAAG positions is recommended.

Role Responsibilities and Expectations:
The Chips and Literature Fulfillment Specialist is responsible for managing and distributing Alcoholics Anonymous literature and sobriety chips for the group, ensuring timely fulfillment of requests and coordination with other service positions.

Responsibilities include:

• Maintaining an adequate supply of Big Books and Twelve Steps and Twelve Traditions books.

• Reviewing literature and chip requests submitted by members and mailing them on a weekly basis.

• Purchasing Alcoholics Anonymous literature and sobriety chips as requested, coordinating with the Treasurer for payment and budgeting.

• Making regular visits to the Post Office to fulfill literature and chip mailings.

• Coordinating with the Treasurer to track costs and ensure accurate financial records related to chips and literature distribution.

• Maintaining accurate records of requests and distributions to ensure accountability and continuity.

• Supporting other service positions by providing literature or chips for meetings, special events, and service commitments as needed.

• Ensuring that all actions align with AA principles and NAAG group motions and guidelines.

Newsletter Coordinator — Tracy H.

Position Status: Available.

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• At least 24 hours of sobriety 

• Previous service experience in another NAAG position is strongly recommended.

Role Responsibilities and Expectations:
The Newsletter Coordinator manages the weekly communication of NAAG’s news, events, and service updates, ensuring accurate, timely, and consistent distribution to all members.

Responsibilities include:

• Coordinating with the Secretary to gather updates, announcements, and relevant information for inclusion in the weekly Newsletter.

• Composing and formatting the Newsletter for clarity, accuracy, and adherence to NAAG group guidelines.

• Sending out the weekly Newsletter to the NAAG email list using MailChimp or the current email platform.

• Maintaining an archive of previous Newsletters for historical reference and group continuity.

• Supporting other service positions by ensuring timely communication about meetings, commitments, and service opportunities.

• Ensuring all content aligns with AA principles and NAAG group practices.

• Monitoring engagement with the Newsletter (opens, clicks) to inform group communication strategies, if applicable.