Service Position — Host 

Service Term: Three-month service commitment

Sobriety Requirements by Meeting Time: 

• Morning (8:30a) & Evening (7:30p): 

• Minimum: 1 year of continuous sobriety

• Noon (12p): 

• Minimum: 6 months of continuous sobriety

• Beginner's Meeting (Friday, 7:30p): 

  1. • Minimum: 3 years of continuous sobriety. 

Primary Role: NAAG Hosts are responsible for facilitating meetings

See Service Schedule for availability.

Core Responsibilities:

• Facilitating the meeting.

• Opening the meeting approximately 30 minutes prior to the scheduled start time for fellowship.

• Scheduling and confirming speakers for each meeting.

• Coordinating with members to fill roles such as Poster, Newcomer Liaison Contact (NCL), and Greeter.

Service Position — Co-Host / Poster 

Service Term: Three-month service commitment

Sobriety Requirement (all meetings)

• Minimum: 30 days of continuous sobriety.

Primary Role: Co-Host / Poster helps with chat controls, posting approved scripts, and assisting the Host.

See Service Schedule for availability.

Core Responsibilities:

• Logging into the meeting 10 minutes prior to the start time to prepare.

• Posting scripted messages in the meeting chat according to the approved Co-Host/Poster Script available under “Meeting Scripts” on the NAAG website.

• Monitoring the chat and responding to messages or disruptions in alignment with group conscience guidelines.

Service Position — Newcomer Liaison (NCL)

Service Term: Three-month service commitment

Sobriety and Service Eligibility:

• Minimum of one year of continuous sobriety.

• Working with an AA Sponsor.

• Be an active member of the Never Alone Again Group. 

Primary Role: Newcomer Liaisons serve as a welcoming and supportive guide and presence for newcomers, connecting them with AA resources, and assisting them in navigating early sobriety. 

See Service Schedule for availability.

Core Responsibilities:

• Reviewing & acknowledging the Newcomer Liaison Training Guide prior to service. 

• Introducing themselves at the beginning of the meeting when prompted.

• Becoming a Co-Host during the meeting to monitor chat and interact with newcomers.

• Facilitating the after-meeting session for at least 15 minutes to answer newcomer questions and provide guidance.

• Helping newcomers connect with AA literature and resources (AA.org, NAAG website).

Service Position — Greeter

Sobriety Eligibility: Greater than 24 hours and less than 1 year of continuous sobriety

Service Term: One (1) month service commitment 

Primary Role: The Greeter provides a warm, welcoming presence for all meeting attendees.

See Service Schedule for availability.

Core Responsibilities:

• Arrive early and stay engaged throughout the meeting

• Offer a warm, welcoming atmosphere for all attendees

Before the Meeting

• Join about 20 minutes early to welcome people as soon as the room opens.

When the Meeting Opens

• Greet everyone warmly. 

• As they arrive — wait until their audio connects so they can hear you.

• Scroll through the gallery to spot new faces and say hello.

Etiquette & Boundaries

• Keep greetings positive and respectful.

Chipmunk — Siobhan B. 

• 🪙 🐿️ Chipmunk Script for Chip Night

Service Term: Three-month service commitment

• Note: Service begins at ~ 8:30p ET, after the Friday Night Beginner's Meeting. 

Sobriety Requirement: 

• Minimum: 24 hours of continuous sobriety (no maximum).

Spirit of Service: Chip Night is one of the most joyful parts of the week.

Interested in serving as Chipmunk? Send us an email to let us know!

Core Responsibilities:

• Chipmunk leads Chip Night at the Friday Night Beginner’s Meeting, celebrating members’ recovery milestones from 24 hours all the way up to 11 months. 

Before the Meeting: 

• Coordinate with the Friday Night Host and the Chips & Literature Fulfillment Specialist to ensure the chip portion runs smoothly.

During the Meeting: 

• Attend the Friday Night Beginner’s Meeting.

• Lead Chip Night using the approved Chipmunk Script.

If you are unable to attend: Notify Chips & Literature Fulfillment Specialist and the Host as soon as possible so that another member can cover the responsibility.

Secretary — Heather S. 

Position Status: Currently filled—for future service opportunities, email Never Alone Again. 

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of one year of continuous sobriety at the time their term begins.

• Service term is six months, as established by group conscience. 

• Previous service experience is strongly recommended (Alternate Secretary, Host, GSR, etc.) 

Primary Role: The Secretary is responsible for ensuring accurate documentation, facilitating communication, and supporting smooth operation of all group functions while upholding the principles of Alcoholics Anonymous and NAAG group guidelines.

Core Responsibilities:

• Maintaining meeting records, minutes, and a digital archive of group conscience decisions, motions, service commitments, and meeting formats.

• Coordinating scheduling and communication, including distributing meeting announcements, Zoom links, and service updates via email or group chat platforms.

• Facilitating group conscience meetings, including preparing agendas, documenting decisions, tracking motions.

• Supporting onboarding of new service members, sharing relevant documentation, and guiding them through NAAG’s digital tools and protocols.

• Rotating or collaborating with Alternate Secretary and other service positions.

• Ensuring adherence to group policies, including password rotation, and facilitation of business meeting procedures according to Robert’s Rules of Order.

• Assisting in the training and mentoring of new Alternate Secretaries.

Alternate Secretary — Sara C. 

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment, followed by a six-month term as Secretary. 

Sobriety and Service Eligibility:

• Have a minimum of six months of continuous sobriety at the time of application.

• Have at minimum one year of continuous sobriety by transition to Secretary. 

• Previous service experience in another NAAG role is strongly recommended.

Primary Role: Alternate Secretary assists the Secretary with administrative, communication, and organizational tasks while preparing to transition into the Secretary position. 

Core Responsibilities:

• Collaborating with the Secretary to maintain and update service schedules, speaker line-ups, and group event calendars.

• Attending Business Meetings to assist with note-taking, recording minutes, and tracking motions.

• Preparing to transition to Secretary.

• Serving as a backup to the Secretary for email communication, announcements, and other administrative duties.

Treasurer — Diane H.

Position Status: Currently filled—for future service opportunities, email Never Alone Again. 

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of one year of continuous sobriety, as established by GC.

• Previous service experience in a NAAG service position is strongly recommended.

• Have strong computer, organizational, and record-keeping skills.

Primary Role: The Treasurer is responsible for managing the financial operations of Never Alone Again Group.

Core Responsibilities:

• Maintaining accurate financial records for the group, including contributions, expenses, and prudent reserve tracking.

• Receiving, recording, and managing Seventh Tradition contributions.

• Coordinating expenditures in alignment with approved budgets and motions, including service-related costs such as literature, chips, and MailChimp subscriptions.

• Providing regular Treasurer’s Reports at NAAG Business Meetings.

• Assisting in the implementation of any motions related to treasury allocations or expenditures, including changes to contribution splits (e.g., 50/30/10/10).

Business Meeting Host — Kerstin C. 

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

•  Have a minimum of one year of continuous sobriety.

• Have an understanding of AA’s Twelve Traditions.

• Have an understanding of Robert’s Rules of Order.

Primary Role: Business Meeting Host is responsible for leading the NAAG Business Meeting.

Core Responsibilities:

•  Create the meeting agenda, review motions, and ensure all relevant materials are prepared.

• Maintaining neutrality while facilitating discussion, presenting motions, handling amendments, and overseeing voting procedures in accordance with Robert’s Rules. 

• Applying the Twelve Traditions of Alcoholics Anonymous.

• Ensuring the meeting progresses efficiently.

Commitments Bookie, aka "Bookie" — Mike P.

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of one year of continuous sobriety.

• Service term is six months.

Primary Role:

The Bookie facilitates speaker exchanges with other Alcoholics Anonymous groups, managing both incoming and outgoing commitments.

Core Responsibilities:

• Scheduling AA groups to speak at incoming NAAG commitments (Thursdays, 7:30 PM) and organizing NAAG outgoing commitments to other AA meetings.

• Serving as NAAG’s Commitments representative, liaising with other AA groups to coordinate visits and speaker exchanges.

• Maintaining the Commitments Calendar.

• Verifying Zoom information for outgoing commitments.

• Confirming bookings and coordinating with other AA Bookies as needed throughout the month.

• Exploring future opportunities for outgoing commitments, including identifying groups to carry the message of recovery via Zoom.

• Coordinating with Bookie Coordinator/Assistant for support and guidance as needed.

Commitments Coordinator, aka "Assistant Bookie" — Jamila P.

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of three months of continuous sobriety.

• Service term is six months, as established by group motions.

Primary Role: Commitments Coordinator manages NAAG’s incoming and outgoing commitments,  while supporting the Bookie, Outgoing Commitments Hosts, and Secretary.

Core Responsibilities: 

• Maintaining the Commitments Calendar by inputting incoming and outgoing commitments provided by the Bookie, including dates, times, Zoom information, and NAAG chair assignments, using the Commitments web forms that feed directly into the NAAG website calendar.

• Scheduling Outgoing Commitments Hosts by identifying qualified NAAG members with at least 90 days of continuous sobriety to serve as chairpersons.

• Providing guidance and support to Outgoing Commitments Hosts, including emailing the job description and meeting script and answering questions about meeting procedures.

• Coordinating with the Secretary and Bookie to announce all outgoing commitments during and after NAAG meetings to encourage member participation.

• Assisting in the planning and execution of special commitment events, including virtual and in-person options.

Chips & Literature Fulfillment Specialist — Tisha L.

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of one year of continuous sobriety.

• Service term is six months, as established by group motions.

• Previous service experience in NAAG positions is recommended.

Primary Role: Chips and Literature Fulfillment Specialist is responsible for managing and distributing Alcoholics Anonymous literature and sobriety chips for the group.

Core Responsibilities:

• Maintaining an adequate supply of Big Books and Twelve Steps and Twelve Traditions books.

• Reviewing literature and chip requests submitted by members and mailing them on a weekly basis.

• Purchasing Alcoholics Anonymous literature and sobriety chips as requested, coordinating with the Treasurer for payment and budgeting.

• Making regular visits to the Post Office to fulfill literature and chip mailings.

• Maintaining accurate records of requests and distributions.

Group Service Representative (GSR)

Position Status: OPEN. 

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: 

• Two-year service commitment. 

Sobriety and Service Eligibility: 

• Minimum of 1 year of continuous sobriety 

• Qualifying A.A. service experience in NAAG or another A.A. group

• Knowledge of A.A.’s Twelve Traditions

• Familiarity with NAAG’s group conscience

• Availability to attend GSR meetings either in Boston OR online 

Role Responsibilities and Expectations: 

• The GSR serves as NAAG’s primary liaison with the District and Area service structures, representing the group in all matters of General Service while keeping the group informed.

Core Responsibilities:

• Regularly attending District Meetings and Area Assemblies, acting as NAAG’s voice.

• Reporting back to NAAG Business Meetings on developments in General Service, including updates on literature, service materials, and motions from District or Area meetings.

• Maintaining accurate group information and providing updates to the District registrar as needed.

• Ensuring NAAG remains compliant with District and Area guidelines, including providing necessary documentation for group representation.

Intergroup Representative (IGR) — Mikey C.

Position Status: Currently filled until 2027—for future service opportunities, email Never Alone Again.

Service Term: Two-year service commitment

Sobriety and Service Eligibility:

• Have a minimum of three years of continuous sobriety.

• Be familiar with NAAG’s history, traditions, and procedures, as well as Alcoholics Anonymous’ Twelve Traditions.

• Have availability to attend in-person Intergroup meetings in Boston.

Role Responsibilities and Expectations:

The IGR serves as NAAG’s primary liaison with the Intergroup structure, representing the group in all matters of Intergroup business while keeping the group informed.

Responsibilities include:

• Attending all Intergroup meetings as NAAG’s representative.

• Reporting back to NAAG Business Meetings on developments from Intergroup, including upcoming votes, updates on initiatives, and service opportunities.

• Voting on behalf of NAAG on Intergroup matters to ensure the group’s interests are represented.

Newsletter Coordinator — Tracy H.

Position Status: Currently filled—for future service opportunities, email Never Alone Again.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• At least 24 hours of sobriety 

• Previous service experience in another NAAG position is strongly recommended.

Primary Role: Newsletter Coordinator manages the weekly communication of NAAG’s news, events, and service updates, ensuring accurate, timely, and consistent distribution to all members.

Core Responsibilities:

• Coordinating with the Secretary to gather updates, announcements, and relevant information for inclusion in the weekly Newsletter.

• Composing and formatting the Newsletter for clarity, accuracy, and adherence to NAAG group guidelines.

• Sending out the weekly Newsletter to the NAAG email list using MailChimp or the current email platform.

• Supporting other service positions by ensuring timely communication about meetings, commitments, and service opportunities.

• Ensuring all content aligns with AA principles and NAAG group practices.

Attendance Verifiers — Liv M., Maureen M., Siobhan B. 

Position Status: AVAILABLE.  If interested, email Never Alone Again. 

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of 24 hours of continuous sobriety.

• Service term is six months, as established by group motions.

Role Expectations: Attendance Verifiers are responsible for confirming member attendance and maintaining accurate group records.

Core Responsibilities

Confidentiality & Anonymity 

• Uphold anonymity and confidentiality in all service duties, especially regarding access to the Never Alone Again Attendance Verification Gmail credentials.

Shared Scheduling 

• Coordinate with fellow Attendance Verifiers to ensure duties are split evenly, with verification performed seven days a week.

Inbox Management 

• Check the attendance verification email inbox regularly and respond to messages in a timely and accurate manner.

Spreadsheet Review & Confirmation 

• Review the attendance verification response form spreadsheet and send out attendance confirmations on assigned days.

Record Maintenance 

• Maintain accurate records and ensure updates are reflected in group archives.

Collaboration 

• Coordinate with others as needed to support continuity in reporting & record-keeping.

Tradition Alignment 

• Ensure all activities align with AA principles and NAAG group motions and guidelines.

Outgoing Commitments Host 

Position Status: OPEN

If you are interested in this service opportunity, please email neveraloneagaingroup@gmail.com.

Service Term: Six-month service commitment

Sobriety and Service Eligibility:

• Have a minimum of three months of continuous sobriety.

• Service term is six months, as established by group motions.

Primary Role: Outgoing Commitments Host serves as Never Alone Again Group’s lead representative for external commitments. This role involves facilitating the meeting and introducing speakers.

Core Responsibilities:

• Kicking off the meeting and providing information about the group.

• Introducing designated Never Alone Again Group speakers and closing the meeting.

• Recruiting speakers for the commitment line-up, each with a minimum of 90 days of sobriety.

• Coordinating with the Secretary to communicate with members who have expressed interest in sharing at a commitment.

• Including members who join via Zoom on the day of the commitment, using chat to communicate as needed.

• Logging into the outgoing commitment meeting before the start and informing the Host/Chair of representation.

• Sending out invitations to commitments and following the provided NAAG script to ensure uniformity.