Service Position: Host

Sobriety Requirements:

• Minimum 1 year of continuous sobriety required for hosting the 8:30 AM and 7:30 PM EST meetings.

• Minimum 3 years of continuous sobriety required for the Friday Night Beginner’s Meeting (7:30 PM EST).

• Minimum 6 months of continuous sobriety required for hosting the Noon EST meetings.

Service Term:

• All Host positions are a three-month service commitment.

Host Responsibilities

• Review the NAAG Host Training Guide prior to first meeting as Host. 

  • The host bears the responsibility of managing his or her meeting in such a way that allows members to feel safe, comfortable and welcomed. Following the guidelines that the script and host instructions provide is designed to make that easier.

  • For many of us, the Host position has been a great opportunity to re-introduce scheduling, accountability & organization back into our lives.

    • Opening the Meeting:  The host should schedule time to open the Zoom meeting room 30 minutes prior to the official start of the meeting in order to accomodate pre-meeting fellowship. Meeting instructions on how to open the room are available to all hosts.

    • Scheduling Speakers:  Our meetings by and large are all Speaker Meetings.  The speaker slots belong to everyone and anyone with at least 90 days of sobriety is encouraged to share their Experience, Strength and Hope.  It is the resposibility of the Host to ensure that there has been a speaker assigned to their meeting each week.

    • Building the Meeting Team:  Hosts assist in finding members to fill the Newcomer Liaison, Greeter and Co-Host/Poster service positions for their meetings.

    • Running the meeting:  The host will run the meeting according to the script available on-line.  Because things may be added to or removed from the script, verbiage may change, etc; It is recommended that the online host script be read directly from the website.  This will insure that hosts are putting out the same message at each meeting.

      • • Read through the "housekeeping" items at the beginning of each meeting.

        • Welcome Newcomers and Visitors and ask them to introduce themselves to the group.

        • Introduce the Newcomer Liaisons to the group and ask them to introduce themselves.

        • Introduce the Speaker, remind them of the 15-20 minute time limit and ask them to suggest a topic for discussion when they conclude.

        • Call on participants to share their thoughts on the speaker's topic

        • Close out the meeting according to the script.

        • Reintroduce the Newcomer Liaisons and assign one of them as host before departing the meeting.

Co-Host / Poster 

Eligibility Requirements

• At least 30 days of continuous sobriety

• Service rotation duration: 3 months 

Primary Responsibilities

• Review the Co-Host/Poster Training Guide

• Post scripted messages to the chat during meetings according to the Posting Script Timeline (available online)

• Request volunteers to read designated AA literature aloud during the meeting

• Assist with maintaining group safety by monitoring for and responding to disruptions, in line with group conscience protocols

• Participate in a brief (5–10 minute) training session to learn Co-Host functions

Newcomer Liaison (NCL)

Primary Role: The Newcomer Liaison serves as a welcoming presence for newcomers, offering support, sharing resources, and helping connect them with temporary sponsors or available meeting tools as needed.

Eligibility Requirements:

• At least one year of continuous sobriety

• Must have completed the 12 Steps of Alcoholics Anonymous

• Must be currently working with a sponsor 

Primary Responsibilities:

• Review and acknowledge the Newcomer Liaison Training Guide (+Optional Script)

• The newcomer liaison introduces themselves at the beginning of the meeting when prompted. 

• Asks to be made a Co-Host so they can private chat Newcomers during the meeting. 

• Remains on after the meeting for at least 15 minutes to answer questions from Newcomers. 

Directing the Newcomer (NC) to Connect with AA & its' tenets:

1. Directing NC not to pick up a drink.

2. Directing NC to plan their next meeting. 

3. Directing NC to find a Sponsor & expand their network of sober people. 

4. It is the NCL's responsibility to "help" NC to achieve phone numbers.

5. NCL may give out numbers from individuals who have given consent to do so. 

6. Suggesting NC to ask for numbers. 

Expectations & Responsibilities 

• It is important for the NCL to be understanding to the NC without co-signing NC's lack of responsibility towards their own sobriety.

• It is NCL's responsibility to direct the NC towards AA approved literature, specifically towards AA.org and the NAAG Website. 

• It is not a Liaison's responsibility to "do the work" for the NC.

1. NC needs to make a conscious effort and do their own work towards their own sobriety.

2. NC needs to make their own phone calls. 

3. NC needs to ask for sponsorship by asking individuals with a year or more of sobriety, according to NAAG'S Group Conscience (GC) - unless NAAG GC changes its guidelines.

• An NCL is there to help a NC connect the dots in order to achieve and maintain sobriety.

• There are to be a maximum of two Newcomer Liaisons per meeting, not defined by gender.

• Importantly: Newcomer Liaisons are not doctors or therapists or health professionals. 

  • • Medical, legal, relationship, or mental health guidance should never be given. 

    • The NCL Liaison may direct a NC to seek guidance from those who are qualified to do so. 

Greeter Eligibility Requirements

• More than 24 hours and less than 1 year of continuous sobriety

• Service rotation duration: One-month 

Greeter Expectations & Responsibilities

• This job is a service position of great importance. The greeter is the first person a newcomer might encounter – your kind eyes and warm welcome might be THE factor that keeps a nervous or timid first time caller from hanging up and heading back to despair.  And for returnees -- it feels great to be noticed, to feel one’s presence is important, it can help move a member from half-heartedly listening to the meeting to being an active part of the magic of our fellowship.  

• On days when you are not the greeter, you might consider still being “on duty” by making note of the attendees at the meeting so that you are aware when new names appear.   It’s a tall order with so many people on the meetings, but the names do become familiar. 

• As one of the first attendees, your photo might remain at the top of people’s screen throughout the meeting, so showing engagement for the duration of the meeting helps to communicate that we’re listening to and care about one another. 

Logistics

• Generally the greeter joins when the host joins, (about 20 minutes before the beginning,) so that as soon as the meeting opens the greeter is on to help out. 

• A laptop or desktop computer is recommended for this position.  We have found that greeters have a much easier time when using a full screen device, simply because of the number of "squares" that can be seen at one time.  It is a little difficult..., though not impossible, to manage the process on a phone or tablet.

• When someone first joins, wait for their audio to connect.  If one says hello too soon, they will miss hearing it.  This is especially true if they are connecting by phone. 

• Once the first page of squares fills up, scroll over the next page to catch the people joining.  Keep scrolling as the pages fill, but keep an eye on the previous pages because people with their cameras on slip in on the earlier pages. 

Creating a Welcoming Atmosphere

• One might balance, if possible, the camaraderie among the returning members of the group with making sure that those signing on for the first few times feel welcome.  It’s important to let the laughter and fun flow  -- ours is a program of attraction – and yet one doesn’t want the group to appear to be a private club.  It’s ok to give the chatting returnees a friendly reminder that you need to interrupt to stay on the job of saying hello. 

• If you wish, don’t hesitate to say more than just “hi < name > “ to make a little conversation, you are glad they joined or that it’s nice to see them.   

• You can also invite anyone who might be troubled to speak up during this time if they wish.  If someone needs this time, you might defer to someone with more sobriety to address their needs. 

Etiquette

• If trying to make conversation, it is usually safe to ask about general geographic area and make a positive comment about it, best to avoid their personal appearance, surroundings in the background, or God forbid, politics!

• People with the video off might not want a lot of attention, especially if they haven’t posted a picture, so one might give them a quick hello but focus more on those with the camera on.

• If someone seems put off or called out by being greeted, one can just explain that, as Kim says, you’re not singling anyone out, just welcoming everyone in!    

• Though you might know what day a day-counter might be on, it might be best not to mention it because sometimes the person has slipped and has a new sobriety date. 

Everyone puts their own stamp on the role, so be yourself!

The Job. - Email neveraloneagaingroup@gmail.com if interested

• Length of sobriety on duration of term to be determined by Group Conscience at the December 2024 Business Meeting.

Chipmunk Responsibilities

• • Attend Friday Night Beginner’s Meeting to host the chip celebration following the meeting.

Secretary: Isa G. 

Position Status: Currently filled. For future service opportunities, please contact: neveraloneagaingroup@gmail.com

Job Requirements & Expectations – NAAG Secretary

• Must have a minimum of one year of continuous sobriety by the time they begin their term as Secretary.

• Serves a six-month service term as Secretary following a preparatory rotation or prior service role.

• Expected to uphold the principles of AA and NAAG group guidelines while maintaining accurate records and facilitating communication.

• Demonstrates consistent participation in group meetings and service activities prior to assuming the role.

Secretary Responsibilities

• • Maintain meeting records and group history, including digital archives of group conscience decisions, formats, and service commitments.

  • Coordinate scheduling and communication by distributing meeting announcements, Zoom links, and service updates to members via email or group chat platforms.

  • Facilitate group conscience meetings, including preparing the agenda, documenting decisions, and ensuring actions are followed up.

  • Serve as liaison with AA intergroup or service structures, submitting group information, updates, or reports when needed.

  • Support onboarding of new service members, sharing relevant documentation and guiding them through NAAG’s digital tools and protocols.

Alternate Secretary: Heather S. 

Position Status: Currently filled. For future service opportunities, please contact: neveraloneagaingroup@gmail.com

Job Requirements & Expectations

• Minimum of six months of continuous sobriety at time of application.

• Must have one year of sobriety by the time of transition into the Secretary position.

• Serves a six-month rotation as Alternate Secretary, followed by a six-month term as Secretary.

Responsibilities – Alternate Secretary

• Collaborate with the Secretary to update the service and speaker schedules.

• Attend Business Meetings regularly to assist with note-taking and minutes.

• Prepare to transition into the Secretary role by actively participating in administrative and communication tasks.

Treasurer: Diane H. 

Position Status: Currently filled. For future service opportunities, please contact: neveraloneagaingroup@gmail.com

Eligibility & Expectations

• Computer and organizational skills required

• Length of sobriety and service term to be determined by Group Conscience at the December 2024 Business Meeting

Treasurer Responsibilities

• Maintain accurate financial records for the group

• Receive and manage Seventh Tradition contributions

• Encourage support for Area and General Service Office (G.S.O.) services

• Provide regular Treasurer’s Reports at NAAG Business Meetings

Bookie: Mike P. 

Position Status: Currently filled. For future service opportunities, please contact: neveraloneagaingroup@gmail.com

Eligibility Requirements

• Minimum of one year of continuous sobriety

• Six-month service commitment

Primary Role The Bookie facilitates speaker exchanges with other AA groups, scheduling both incoming and outgoing speakers in alignment with NAAG’s service traditions.

Bookie Responsibilities

• • Commitments background: Many AA groups, including Never Alone Again Group, have monthly obligations on a calendar to visit other AA meetings, hospitals, detox centers, halfway houses, and prisons just to share about their recovery to others who have suffered or are still suffering from alcoholism. And each one of those obligations is what is referred to as a “Commitment.” During the pandemic, the Commitments platform was also initiated via Zoom, NAAG was engaged from the beginning. 

  • The Bookie is NAAG’s Commitments representative responsible for liaising with other AA groups and schedule visits to and incoming commitments for our group.  

  • Bookie Site: Schedule AA Groups to speak at incoming commitment for NAAG Thursdays, 7:30 PM Commitments meetings.

  • Schedule NAAG to visit other AA Groups via Zoom (outgoing commitments) to carry the message of Alcoholics Anonymous by NAAG participants/ speakers sharing their summarized experience, strength and hope.

  • Commitments Calendar:  Create a running calendar aka “BOOK” for the current year of all bookings (hard copy) suggestion: monthly planner 

  • Provide Commitments Calendar draft to Bookie Coordinator/ Assistant before the month starts.

  • Keep in touch with the Commitments Coordinator and provide assistance as needed.

  • Verify zoom info is correct (connect to each scheduled outgoing commitments zoom room before the month starts).

  • When possible, confirm bookings week of outgoing commitments.

  • Communicate with other AA Bookies throughout the month. 

  • Balance the month of outgoing commitments so that NAAG remains active on the Commitments scene.

  • Outgoing commitments future project: Find institutions to visit via zoom to carry the message of hope and recovery.

  • Note: This job and meeting format is unique and mostly used in the Northeast, but in the age of Zoom, the possibilities are endless to whom We as a group can carry the message to and who can bring the message to Us at NAAG. 

GSR: Unfilled

Position Status: Open. If interested in this service opportunity, please contact: neveraloneagaingroup@gmail.com

Group Service Representative (GSR) Job Requirements: 

• Minimum two years of continuous sobriety.

• Familiarity with NAAG’s history, traditions, and procedures, as well as AA’s Twelve Traditions.

• Availability to attend District Meetings in Boston.

• Two-year service rotation.

Group Service Representative Responsibilities

• • Regularly attend district meetings and area assemblies as a voice and vote for NAAG

  • Regularly attend NAAG business meetings to report on happenings in General Service, updated literature and service materials

  • Supply district registrar with up-to-date group information

IGR: Unfilled

Position Status: Open. If interested in this service opportunity, please contact: neveraloneagaingroup@gmail.com

Intergroup Representative (GSR) Job Requirements:   

• Three years of continuous sobriety.

• Familiarity with NAAG’s history, traditions, and procedures, as well as AA’s Twelve Traditions.

• Availability to attend in person meetings in Boston.

• Two-year service rotation.

InterGroup Representative Responsibilities

• • Attend intergroup meetings 

  • Update NAAG on upcoming votes and serve as a voice by voting on behalf of NAAG

Commitments Coordinator: Jamila P. 

Position Status: Closed. If interested in this service opportunity once the position re-opens, please contact: neveraloneagaingroup@gmail.com

Commitments Coordinator Requirements

• Minimum 3 months of continuous sobriety.

• Six-month service rotation.

Commitments Coordinator Responsibilities

• • Commitments Calendar: At the beginning of each month, when Bookie provides monthly Commitments calendar, input incoming commitments: AA Group visiting NAAG and outgoing commitments: Dates, times, Zoom Info and NAAG Chair using the Commitments web forms which will automatically feed into the Commitments calendar on the NAAG website.

  • Schedule Outgoing Commitments Hosts:  Find a NAAG “chairperson” for each Outgoing commitment (must have 90 days + continuous sobriety).

  • Provide guidance to Outgoing Commitments Hosts on running meetings and email the host job description and script.

  • Work with the Secretary and Bookie to announce all outgoing commitments at meetings and after meetings to encourage NAAG 4member participation.

Position unfilled. 

• Minimum 3 months of continuous sobriety.

• Six-month service rotation.

Outgoing Commitments Host Responsibilities

• • The Outgoing NAAG Commitment host/ chair will serve as NAAG’s lead representative, responsible for kicking off the meeting, providing information about our meeting, introducing designated NAAG speakers and closing out the meeting.

  • The host/ chair is AA strong and conveys enthusiasm about the program. 

  • For newcomers, this is a wonderful opportunity to become an active part of the magic of our fellowship and to strengthen sobriety.

  • Logistics: The Outgoing Commitment host will recruit 6-7 NAAG speakers for their line-up prior to the Outgoing Commitment also with a 90 days sobriety minimum. Assistance will be provided by the NAAG Secretary by communicating member emails who have expressed an interest in sharing at a commitment. The host will also include NAAG members who zoom in on the day of the commitment. (Use the chat to communicate with members.) The host will log into the outgoing commitment meeting 10 minutes before and let the Host/ Chair know that they will be representing NAAG as host. 

  • Send out invitations to the commitments/ Follow the script provided for NAAG uniformity. 

Current Attendance Verifiers: Liv M., Maura, Phyllis H-P

Positon Status: Open/Accepting volunteers. If interested in this service opportunity, please contact neveraloneagaingroup@gmail.com. 

Attendance Verifier Requirements 

• Length of sobriety on duration of term to be determined by Group Conscience at the December 2024 Business Meeting.

Attendance Verifier Responsibilities

• • Responsibilities are split between three members so this service will only be performed two-to-three days per week. 

  • Check verification email inbox and respond to any emails.

  • Check verification spreadsheet and send out email verification on your assigned days.

Business Meeting Host: Liza H. 

Position Status: Closed. If interested in this service opportunity, please email neveraloneagaingroup@gmail.com. 

Job Requirements & Expectations:

• Minimum of one year of continuous sobriety.

• An understanding of AA’s Twelve Traditions.

• An understanding of Robert’s Rules of Order.

• Established as a three-month trial period when voted on. Term length was to be established following the trial period ending February 2025. Following the trial period, this position would be reassessed for value and other potential details of the role. 

Business Meeting Host Responsibilities

• • Leading the business meeting which includes calling on Group Servants for updates and handling voting procedures. 

Chip & Literature Fulfillment Specialist: Tisha L. 

Position Status: Closed. If interested in this service opportunity, please email neveraloneagaingroup@gmail.com. 

Position Requirements:

• Length of sobriety on duration of term to be determined by Group Conscience at the December 2024 Business Meeting.

• Be able to purchase AA literature and chips as requested.

• Be able to make frequent visits to the Post Office.

Newsletter Coordinator Responsibilities

• • Maintain a supply of Big Books and 12&12’s.

  • Check literature and chip requests and mail out requests weekly.

  • Coordinate costs for chips, literature and mailings with Treasurer.

Newsletter Coordinator: Tracy H. 

Position Status: Closed. If interested in this service opportunity, please email neveraloneagaingroup@gmail.com. 

Job Requirements: 

• Length of sobriety on duration of term to be determined by Group Conscience at the December 2024 Business Meeting.

Newsletter Coordinator Responsibilities

• • Coordinate with Secretary on updates to include in weekly Newsletter.

  • Send out weekly Newsletter to NAAG email list through MailChimp.