Embedded Files
Connect Your Oculus Account
Connecting your Oculus Account & Device
Connecting your Oculus Account & Device
Option 1:
Option 1:
The simplest solution is to connect your Multiverse Account with your Oculus headset using the "Connect your Account for more Features" button at the bottom of your wrist menu inside the Multiverse App.
If you can't do this for some reason, then use the Option 2 below:
Option 2:
Option 2:
If you've successfully launched Multiverse from the Multiverse Account website, you will have linked your Oculus device. You can confirm if you have done so on your Profile page at your Multiverse Account site.
Note that this is an important step that links your Oculus device to your Multiverse Account. If you are not connected, it's not possible for the changes and settings you've made in your Multiverse Account to propagate through to your experience inside Multiverse. For example editing your profile image, user name, accessing metaverses, or linking your cloud drive.
Luckily this step is also very easy. In fact, it's so easy, and seamless, that it may already have happened without you knowing. But let's go over the steps one by one anyway:
Step 1: Launch in VR
Step 1: Launch in VR
Once signed into your Multiverse Account, you will find various options for connecting your Oculus device:
At the top of the page you will see an Oculus icon in a circle. Click this to connect your device.
On your profile page you will see a "Click Here to link your Oculus account"
On some pages there is an option to "Launch in VR".
Clicking any of these will open an Oculus webpage for launching Multiverse:
Step 2: "Open" Multiverse on your device
Step 2: "Open" Multiverse on your device
Once you've landed on the Oculus page for Multiverse, make sure you are signed into Oculus (see your profile icon top right).
Once you've signed in you will have the option to "Open" Multiverse on your Oculus device.
Clicking Open will trigger the launch of Multiverse on your device and once you've arrived in your home room, your accounts will be linked.
So put your headset on and enjoy.
Congratulations!
Congratulations!
Your Oculus Account & Device should now be connected.
Your Oculus Account & Device should now be connected.
Common Issues:
Common Issues:
Signed in to the wrong account
Signed in to the wrong account
This may seem confusing, but if you initially signed in with one account (eg Google), then you must continue to sign in with that same account - even if the email addresses on both your Google and Facebook accounts are the same. Due to privacy we know nothing about you (eg email) that means we can not link those two accounts.
You first connect with one account, sign in with the same account again.
And sometimes it's worth signing out and back in again with a different account to make sure.
Not connected
Not connected
Make sure you are connected! If you don't use the email link to connect your device - MAKE SURE - you use the flow above. Often people assume that logging in with Facebook means we can connect to your headset - we can't. Make sure you connect explicitly.
Not signed in
Not signed in
Sometimes you just need to click the sign in again :)
Cross wired with another account
Cross wired with another account
This one is messy, but is happening more and more now that users are using multiple accounts on a headset or using different FB or Google accounts on the same PC. Make sure you logged in with the right account, and connected to the right account.
PERMANENT linking
PERMANENT linking
NOTE: you are creating a PERMANENT link between one website account and your headset!
Launching Multiverse on your Oculus Headset creates a Multiverse Account.
Signing in on MultiverseOnline.io also creates a Multiverse account. But NOTE - while you can create multiple Multiverse Accounts on the website via signing in with different options, you can only link ONE account to your Oculus Headset Multiverse Account.
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