3 East: The Ortho Unit, otherwise known as 3 East is located in Tower 1 of Mission Hospital. There are approximately 27 patient beds with the majority being in private rooms and patients are generally transfers from Surgical Intensive Care Unit and Post Anesthesia Care Unit. On this unit, you will encounter a wide range of patients who may have undergone various orthopedic surgeries including total knee and hip replacements, as well as back and cervical procedures. Additionally, this floor will host patients who are healing from a physical trauma(s) as well as some overflow patients. In order to aid in recovery, patients may be attached to orthopedic equipment, require specific positioning, or use durable medical equipment including bedside commodes and walkers. It is important to be aware of these healing devices as you partner with the caregivers to provide comfort care and other assistance on the floor. Additionally, approximately 30% of the patients admitted to the floor are discharged every day. Therefore, you will have the opportunity to interact with many patients on this floor, offer your assistance, and hopefully have a positive impact during their stay on 3 East. 

Cardiac Telemetry: Cardiac Telemetry (CarTel) specializes in caring for adult patients with cardiac, pulmonary, or medical diseases, as well as surgical patients. This floor caters to a diverse patient population that includes renal failure, alcohol withdrawal, heart failure, and more. The unit operates 24/7 and is located on the 4th floor of Tower One with approximately 34 patient beds. Just to give you a sense of the floor's dynamics, the floor is at max capacity 90% of the time with the staff ratio being 1:4. The PCT ratio is 1:10-15! In addition to providing basic patient care with the CarTel staff, you may also observe the following common bedside procedures that are performed on this floor: chest tube insertion/removal, thoracentesis, bone marrow biopsies, and more! The staff is extremely competent in providing specialized cardiac care, so make sure to make the most of this learning environment and see how they attend to the needs of the specialty patients here at Mission Hospital.

Laguna Beach Medical/Surgical: Laguna Beach Medical/Surgical Unit is located at Mission Hospital Laguna Beach, which is about a 15 minute drive from the Mission Viejo Locates. The medical/surgical unit houses a variety of patients in various conditions. It also has several ICU beds for more critical patients. The picturesque patient room view provides a calming environment that fosters healing and wellness. 

Acute Rehabilitation Unit (ARU): The Acute Rehabilitation Unit helps patients with extensive injuries, ranging from torn ligaments to strokes, rebuild their strength physically and mentally, along with providing quality patient care to make patients feel at home in their journey to recovery. Scholars are able to assist with vitals, be given educational opportunities to learn about the types of injuries and how they are improved, provide therapists with assistance to ambulate patients, as well as play muscle memory games with patients to get hands-on experience of what speech therapists teach brain traumas. In the ARU, you have the opportunity to see patient growth, learn about injuries, and observe and help with the elaborate way nurses and therapists work together to create a well-versed patient experience at the hospital.

Patient Experience:  The Patient Experience Department, under the direction of the Department Director, is accountable for the operational implementation of the ministry-wide Patient and Family Centered Experience, ensuring regulatory compliance with CMS, Title XXII, and Joint Commission. Our Patient Experience Specialists provide leadership and have direct involvement with patients as a liaison for patient and family relations, patient and family advocacy, clinical ethics, service recovery, and patient satisfaction through the survey Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS). The Patient Experience Department ensures that professional standards are in accordance with the organizational philosophy of the Sisters of St. Joseph; including the mission, vision, and core values. The department ensures trans-disciplinary collaboration and partnerships exist through interfacing with every department in the healthcare organization, acts as a direct channel of communication, and enables mediation between patients/family/healthcare services consumers and the medical center’s administration, staff and physicians. 

Progressive Care Stroke Unit: The Progressive Care Stroke Unit (PCSU) is located in Tower 2 on Level 4 of Mission Hospital. On this unit, you will encounter a wide range of patients from neuro trauma, strokes, seizures, and spine patients that are both disease specific diagnoses as well as post op spine patients. Some patients will stay 1-3 days; however, others will stay for 3-5 days depending on their diagnosis or level of acuity. Therefore, you will have the opportunity to interact with many patients on this floor, offer your assistance, and hopefully have a positive impact during their stay on PCSU. 

Interpreter Services: The primary goal of Interpreter Services is to ensure that all Limited English Proficient Patients and surrogate decision makers are informed about their right to receive a healthcare interpreter in their language of preference, at no cost, during their stay at Mission Hospital. This also includes services for patients and families who use or need sign language.

Obstetrics: The Mission Hospital’s Postpartum Unit provides a welcoming and comfortable atmosphere where specially trained nurses are dedicated to family-centered care that focus on both mother and baby. The postpartum unit consists of 20 private rooms and 3 double rooms. In addition, we have a newly renovated midwifery unit consisting of 5 beautiful rooms for patients desiring a low-intervention midwifery delivery. This patient population can deliver, recover and spend their postpartum stay in this room, usually discharging to home within 24 hours. The highly skilled postpartum nursing staff and certified breastfeeding consultants provide one-on-one instruction in self-care and baby-care, and practice 24-hour rooming in for baby, where all baby care is provided in the room. The postpartum staff work closely and collaboratively with the staff from labor and delivery, which is also located on the 2nd floor, and staff from CHOC’s NICU department, located on the 5th floor. Our team actively promotes patient and family centered care and do their very best to ensure our patients have a safe and sacred experience while under our care. Taking the time to really engage with our patients, hearing their stories and interacting with them, their extended families, and the new baby’s siblings, will help to create a warm and caring environment. These interactions will have a profound and positive impact on you, as well as them.

Transport Team (half shift):

Telemetry Sepsis: The Telemetry-Sepsis Unit (Tele-Sepsis) is located in the Pavilion portion of Mission Hospital. On this unit, you will encounter a wide range of patients who may have undergone heart surgery, experienced a heart attack, or suffered from another malady that requires constant heart monitoring. The majority of patients on this unit are connected to a tele-monitor or “tele-box” which wirelessly delivers the patient’s heart rate and rhythm to the tele-monitor room that displays the heart’s activity. This unit also cares for patients with sepsis, GI maladies, pancreatitis, and some who may be withdrawing from alcohol or drugs. Some patients will stay 1-3 days or for 3-5 days depending on their diagnosis or level of acuity. Therefore, you will have the opportunity to interact with many patients on this floor, offer your assistance, and hopefully have a positive impact during their stay on Tele-Sepsis. 

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3 West Oncology: The 3 West (Medical Surgical Oncology) unit is located on the 3rd floor of Tower 1 at Mission Hospital.  There are 33 patient beds on this unit with most of them being private rooms. On this unit you will work with a variety of patients. This includes patients who have undergone various surgeries, patients who are being admitted for medical concerns and general health complications, cancer patients who are post-operative, have severe infections and complications from their disease or are receiving chemotherapy, and comfort care or end of life patients. In order to aid patients in their disease management or recovery, patients may be attached to different types of devices that require careful monitoring. They may also require specific equipment in order to ensure their safety such as gait belts, bedside commodes, repositioning equipment and walkers. It is important to be aware of these healing devices as you partner with caregivers to assist our patients. It is not unusual for our unit to have multiple admissions and discharges in one day, therefore you will have the opportunity to interact with many different types of patients when offering your assistance. You will have many new learning opportunities and at the same time will have a positive impact on our patients during their stay on 3 West. The 3 West team actively promotes patient and family centered care and ensuring that our patients have a safe and sacred experience while under our care. Taking the time to really engage with our patients, hearing their stories and getting to know them provides a beneficial healing environment that will make a profound and positive difference for you as well as for them.

Labor and Delivery: Labor and Delivery (L&D) is located on the 2nd floor of Tower 1 at Mission Hospital. Labor and Delivery houses birthing suites where expecting parents can deliver their babies in a safe and calm environment. The floor is also equipped with several operating rooms where cesarean sections are performed. The east wing of the floor is where the Obstetrics (OB) floor is located. New parents will recover from their births on OB and will stay there for about a day until they are discharged. 

Surgical Intensive Care Unit: Surgical Intensive Care Unit (SICU), a Neuro/Trauma/Surgical Intensive Care Unit is located on the 3rd floor of Tower 2.  We are a 20-bed ICU providing critical care to patients who have experienced serious neurological and traumatic injuries, including brain and spinal injuries, acute ischemic and hemorrhagic strokes, brain tumors, seizures and post-operative care of patients following spinal surgeries, tumor resections, and endovascular procedures including aneurysm repairs and carotid artery stenting.Procedures, including tracheotomies and bronchoscopies, are also performed on the floor by a respiratory care doctor, or pulmonologist, to help improve patient's conditions. During their time on this unit, COPE health scholars are able to help the nurses care for their patients, fill up their carts with supplies, observe procedures, and follow a nurse to the imaging area to observe CT scans or MRIs. 

Cardiac Intensive Care Unit: The Cardiac Intensive Care Unit (CICU), a Medical/Cardiac/Surgical Intensive Care Unit located on the 4th floor of Tower 1. They are a 27-bed ICU providing critical care to patients who have experienced serious medical issues. Critical care of these patients is paramount, and the multi-disciplinary team works closely together in monitoring and managing changes in the patient’s condition. The CICU team actively promote patient and family centered care, as it is a difficult and worrying time for the patient and their family and friends. Due to the range of illnesses, patient acuity and length of stay varies greatly. 

Emergency Department: The Emergency Department, otherwise known as the ED, is located on the first floor of Mission Hospital in Tower 1. The ED is home to the Level II Trauma Center that serves south Orange County. The Trauma Center serves a variety of injuries from mild falls to severe car accidents. Scholars have the opportunity of observing trauma care and are able to help triage nurses with patient intake in the ED waiting room.