Supervisor request

Requesting a Supervisor

In any law enforcement or emergency response scenario, there may be instances where the presence or assistance of a supervisor is required. Here's how to properly request a supervisor and the situations that might necessitate such a request:

When to Request a Supervisor

1. Complex Incidents: Situations involving multiple agencies, extensive damage, or significant public impact.

2. Use of Force: Any scenario where force has been used or is anticipated.

3. Disputes: Conflicts or disagreements that cannot be resolved on the scene.

4. Complaints: When a civilian requests to speak with a supervisor regarding an incident or an officer's conduct.

5. Unclear Protocols: When the appropriate course of action is uncertain, and guidance is needed.

6. Critical Incidents: High-risk incidents such as active shooters, major accidents, or hostage situations.

7. Media Presence: Incidents attracting significant media attention that may require official statements.

How to Request a Supervisor

1. Radio Communication:

•     Use the standard radio protocol to request a supervisor. For example: "[Your Unit Number] to dispatch. Can you send a supervisor to        my location?"

•    Clearly state your current location and the nature of the incident.

•    Example: "[Your Unit Number] to dispatch. Requesting a supervisor at Postal 204 at Freedom Avenue for a domestic disturbance."

2. Details to Provide:

   - Your unit number and location.

   - Brief description of the incident or reason for the request.

   - Any immediate needs or safety concerns.

3. Follow-Up:

   - Remain at the scene unless it's unsafe to do so.

   - Provide additional information to the responding supervisor as needed.

   - Assist in maintaining control of the situation until the supervisor arrives.

Supervisor's Role Upon Arrival:

1. Assessment: Evaluate the situation, speaking with involved parties and witnesses.

2. Decision-Making: Provide guidance and make decisions on the appropriate course of action.

3. Support: Offer support to officers and ensure procedures are followed correctly.

4. Documentation: Ensure that all necessary reports and documentation are completed accurately.

Example Scenario:

You’re handling a traffic stop that escalates into a heated dispute with the driver questioning the legality of the stop and demanding to speak with your supervisor. You would radio in: "[Your Unit Number] to dispatch. Requesting a supervisor to my location at Postal 204 Freedom Avenue Eastbound. The driver is disputing the stop and demanding a supervisor."

Requesting a supervisor ensures that incidents are managed effectively, decisions are backed by higher authority, and all actions are documented properly, maintaining accountability and transparency within the department.