How can I schedule an appointment at Move Right PT?

We have morning and evening appointments available to meet the demands of your busy schedule. 

Morgantown- (304)554-2220 

Fairmont- 304-241-2737

Book Online: MoveRightPT.com

Email: moverightwv@gmail.com

What types of payment do you accept? 

We accept cash, check, HSA, or credit card. 

Call Move Right PT to discuss whether your insurance will cover services.

Can I use my insurance? 

We are in Network with: UMR/PEIA, Blue Cross Blue Shield, Medicare, The Health Plan, Peak, Aetna, Humana, WVChip and Cigna. 

If out of network, there will be an out of network cost and we will file the paperwork so that it is put toward your deductible.

Where are you located?

Our Morgantown clinic and recovery center is located at 101 Fieldview Ave in Morgantown, WV. This is located right off of Greenbag Rd in front of Mountainview Elementary.

Fairmont is in the MedBridge buildinf (former Healthplex) at 51 Southland Dr. #2200, Fairmont WV 26554 

If you are interested in bringing the Move Right Mobility workshops to your gym or facility, contact us to discuss how we can team up with you to improve your athletes' performance!

How can I contact Move Right PT?

We love connecting with people and hearing their stories. If you are interested in services or have been in the unfortunate situation of experiencing "failed" PT, call, DM, or email us to discuss your case. We have a number of advanced certifications and have dedicated our careers to making sure everyone is given a fair chance to start Moving Right!

What makes Move Right different?

The Move Right team has an extensive educational background in Orthopedics, Manual Interventions, Chronic Pain Sciences, Sport Participation and Movement Analysis as well as cutting edge work in modality application from Functional Dry Needling to Instrument Assisted Soft tissue mobility.

• We spend ALL our time with you! One on One appointments with the therapist the ENTIRE time.

• Because of the one on one attention, you will need less trips to the clinic. We provide you with the knowledge and the programming to help you at home.

• We find the CAUSE not just fix the part that's hurting. (i.e. If your hip is the reason your knee is hurting we will find it and fix it)

• We believe in system management not symptom management (you can put an ice pack on yourself).

We’ve trained for a REALLY long time in order to provide the BEST care possible.

• Bachelor’s Degree (4 years)

• Doctorate (3 years)

• Orthopedic clinical specialists (1 year)

• Residency trained (1 year)

• Fellows in training (1-3 years)

• Additional certifications/training (3 months-Indefinite)

• On going continuing education

Insurance billing Faqs

Q: Do I need a prescription/referral for physical therapy?

A: This depends on your insurance

• Insurance: Some insurance policies require a signed prescription from your healthcare provider and some do not. We/you would need to call your insurance company to see if this is a requirement.

Exceptions:

• BCBS does not require a script to pay for service.                                                                                                                               If it is for chronic pain we would advise you to get a script so the insurance doesn't question length of care if needed.

• PEIA does not require a script UNLESS you are over 20 PT/OT/ST visits (these are all bundled together)

Q: What if Move Right is out-of-network?

A: As a courtesy, we will verify your insurance benefits before your first appointment. We will help you understand the cost difference between your out-of-network benefits (deductible and co-insurance) and the possible options of using our self-pay rates.

Q. What are my options if I do not have insurance, or my policy does not provide PT benefits?

A: CARE offers self-pay/cash for service rates:

   Dr. Johns                                                                                                                                                                and Harriman                         Dr. Kyle

Initial evaluation:              $125                                $220

Follow-up Treatment:      $125                                 $125

Q: How do you bill patients who are self-pay?

A: You have a few options:

• You can leave your credit card on file to be charged at the time of service.

• You can pay at the time of service (check or card).

Q: How do you bill patients who are using their insurance benefits?

A: If your insurance includes a copay, this amount is due at the time of service.

Following each appointment, your therapist will submit charges to be processed by your insurance company. Once this claim has been processed, you and Move Right will both receive an Explanation of Benefits (EOB) which outlines your deductible cost, discounted rates, insurance responsibility, and your personal responsibility (deductible and/or co-insurance)

Q: How do I pay my bill?

A: We will send out statements for your responsibility at the end of the month via email/USPS. To pay, you may log into you PtEverywhere account, you can call with a credit card payment or you can pay by personal check.

If for some reason you would like to make multiple payments per month instead of 1 at the end of the month, please call our Administrator, Karissa, to set that up at 304-554-2220.

Q: Were my visits submitted to the insurance?

A: Yes! If you provided us with your insurance card at the time of your initial appointment, all visits are being billed to your insurance on file. Please login to your insurance portal or review your Explanation of Benefits from the insurance for information on why we may be billing you for your visit. You can also reach out to the customer service number located on the back of your card.

Q: Why are there 2 lines with the same Date of Service?

A: This is NOT a duplicate! 

Each line represents:

• What was done at the appointment (each line represents a type of physical therapy service from manual to exercise)

• The length of the appointment

Q: I thought my visit was covered by insurance?

A: We verified at the beginning of treatment that Physical Therapy is an approved service benefit under your Insurance Plan. All visits are submitted to your insurance; HOWEVER, you must meet your yearly deductible before the insurance begins to pay any portion of the visit.

Q: Why am I receiving a bill now for a visit I had ____ ago?

A: Normally your insurance will process a claim in less than 30 days. If the insurance has requested additional information or originally denied your claim, this can contribute to a delay in processing your claim, sometimes up to 2 years.

Appeals, reconsiderations, and medical reviews take a minimum of 3 months to process.

Q: How much does a visit cost?

A: If you are using insurance, we can only give you an estimate per visit because each policy has different discounts and there is no flat rate per service due to each visit being slightly different based on your needs. 

In addition, your first visit is higher because of the evaluation.

The ESTIMATED cost if deductible is owed is:                    

Initial evaluation:         $150-190                                

Follow-up Treatment:   $100- 150                               

Remember, you still need to meet your deductible before insurance pays anything.

Q: What is a "Hard Max"

A: Some insurance will list a "hard max". This is a total number of physical therapy visits they will pay for in a year. They will not pay for any more than this number no matter what. Once this number has been met, you would have to switch to self pay to continue treatment.

We can look this up for you before you begin treatment. This is why we may ask you if you have been treated by any other physical therapist in that year.