Introduction:
When we think of research, we see the examination of materials, articles, data, charts, images, survey responses, and so on in order to form an argument or opinion regarding a piece of previously unknown information or to identify a problem. Systematic research is a technique of conducting studies and collecting data that follows a systematic process. This technique starts with the framing of a topic or problem, followed by the collecting and analysis of primary and secondary quantitative and/or qualitative data. This systematic procedure is often discussed in library research methods textbooks. Following the selection of a topic or subject by the researcher, the next step is to pick the sort of approach (primary or secondary) that will be used in the study. This ability demonstrates how research employs a wide range of techniques, including basic and applied basic research, observational insights, quantitative research, and qualitative research.
Before exploring this competency, I want to address a topic that I often cover with students at the community college where I work: primary and secondary research. I had a basic knowledge of this topic before to enrolling in the MLIS program, which was further improved throughout my courses. In primary research, the researcher does not rely on already existing data sets but rather collects their own original raw data using methods such as questionnaires, experiments, and focus groups. In contrast to primary research, secondary research is the process of compiling the findings of earlier studies. Secondary research involves gathering data on the subject of interest from published publications and databases. Surveys and experiments may also be included in secondary research, however, these data were not directly collected by the researcher. It is crucial to understand that the information-gathering processes used in both basic and applied research methodologies are primary and secondary research. Students often understood secondary research quite well but had no concept of what primary research involved.
Another question that often I often get asked by students, both in past and present professions, is the wide variety of methodologies that may be required to reveal a concern or issue of interest utilizing data. To quote the Merriam-Webster Online Dictionary (n.d.): "research is studious inquiry or examination; especially: investigation or experimentation aimed at the discovery and interpretation of facts, revision of accepted theories or laws in light of new facts, or practical applications of such new or revised theories or laws." Hillway (1964) defined research as the process of obtaining a solution to a specified issue by the thorough and exhaustive investigation of all available material pertaining to that issue. According to Mouly (1978, p. 12), research is best defined as the process of obtaining trustworthy solutions to problems via systematic data gathering, analysis, and interpretation. These definitions reveal that there are two main categories of study: basic research and applied research.
Basic Research
As previously said, one of the primary goals of fundamental research is to generate new, relevant information. The goal of basic research, also known as pure, theoretical, or scientific study, is often to find answers to problems that are prompted by a sense of interest or curiosity in addition to the motivation to learn more. In addition, theoretical knowledge, as opposed to knowledge that is based on practice, is typically developed or discovered through the process of research; or, as stated by Vickery (1975), "Scientific research... is concerned with elucidating concepts and their relations, hypotheses, and theories, and is not necessarily and certainly not directly related to technical and practical problems." Many of the methodologies, strategies, and concepts of basic research are applicable to applied research, and a researcher performing applied research would benefit from a thorough grasp of basic research procedures (Connaway & Powell, 2010). Typically, basic research, especially if quantitative in nature, is intended to provide generalizable and essential information in the area of LIS for solving professional issues and developing new tools and techniques for analysis, services, and behavior. It also facilitates decision-making by identifying "the costs and benefits of our services and, most importantly, to establish or develop a body of theory on which to base our practice” (Shaughnessy, 1976). I will end this section with Peter Hernon's (2001) categorization of basic research into the following five components:
1. The research method, known as reflective inquiry, consists of a problem statement, a literature review, a theoretical framework, a logical structure, goals, research questions, and hypotheses (if appropriate);
2. Procedures or research design and data collection methods;
3. Data gathering, processing, and analysis;
4. Reliability and validity, for quantitative studies, and credibility, trustworthiness, transferability, dependability, and confirmability for qualitative studies;
5. Presentation of the research findings.
Although often explanatory in character, basic research may also be exploratory or descriptive. One of the main goals, when I use this type of study, is to get a better knowledge of the issue at hand, and this better understanding may then be used in the process of developing potential solutions. Basic research may result in a theory or hypothesis and it often creates a foundation for applied studies.
Applied Research
Typically, "applied research" is the second main method of research. It incorporates a range of distinct research methodologies, including systems analysis and operations research. In contrast to pure or basic research, applied research focuses on addressing particular issues in the actual world. Much of the library-related research has been applied to topics ranging from the evaluation of book collections and the analysis of automated circulation systems to the resolution of real-world difficulties and practical applications. Other significant kinds of applied research include action research, evidence-based research, evaluative research, qualitative research, and other particular research approaches. Only action research, evidence-based research, evaluation research, and a comparison of qualitative and quantitative research will be investigated in my competency. These forms of study are conducted rather often in libraries in order to assess programs and services, preserve collections in good condition, and get financial support.
Applied research may occur in the form of evaluative research, consisting of surveys and data collection for assessment. It is becoming more frequent and necessary for librarians and other information specialists to evaluate the quality and efficiency of their organization's resources and services (Haycock & Sheldon, 2007). Applied research, in contrast to fundamental research, may verify hypotheses and cause a reevaluation of existing ones. Action research is an approach that is sometimes considered synonymous with applied research. In Renée Jefferson's (2014) article on theory and applications, Virginia Wilson says that action research in its original sense is participatory organizational research that focuses on defining and solving problems. Researcher engagement in participant action research is helpful for determining what needs to be done to carry out the study and increasing the likelihood that the findings will be put into practice. Studies based on participatory action research are given, covering the following areas: The first is information literacy; the second is leadership in the workplace; the third is the use of social media in education; and the fourth is the redesign of library services, systems, and buildings. Finally, the dual method of action research in the field of information systems is examined. To wrap up my discussion of applied research, I will discuss standard procedures used in action research. According to Isaac and Michael (1981), action research consists of the following steps:
1. Defining the problem or setting the goal
2. Reviewing the literature
3. Formulating testable hypotheses
4. Arranging the research setting
5. Establishing measurement techniques and evaluation criteria
6. Analyzing the data and evaluating the results.
Evidence-Based Research and Evaluative Research
The other forms of research I will describe are evidence-based and evaluative research. There is a need for library and information workers to make choices using up-to-date, reliable data in the face of declining library funding for personnel, resources, and services and rising library use. With its debut in 2006, the quarterly, open-access publication Evidence-Based Library and Information Practice (EBLIP) serves as a platform for librarians and other information workers to learn about studies that may influence their professional decisions. Both practitioners, who "consume" research findings in making choices, and applied researchers, who aim to "create" the research evidence intended for use by practitioners, are involved in evidence-based research. Professional groups, practitioners, and researchers have all talked about evidence-based research. Scientists at OCLC Research have also written a lot of papers and given a lot of talks about how they use library-generated data, like WorldCat data, to decide which collections to keep, digitize, or get rid of, to compare collections, to figure out what makes each collection unique, and to decide whether to offer resources in electronic or paper form (Dempsey & Lavoie, 2014; Lavoie & O'Neill, 2007).
Evaluation studies usually have a lot of variables that are unpredictable because the research is done in the real world. Time and space constraints make them difficult to conduct, and they may be further compromised by the researcher's potential bias if he or she has a financial or personal stake in the outcome of the evaluation. Summative assessment and formative evaluation are two forms of evaluative study. Summative research, also known as outcome research, is concerned with the consequences of a program. It is often quantitative in nature and is frequently used to determine if a program will be sustained. Formative, or process, assessment assesses how well a program is operating while it is still in progress rather than after it has been completed. It is typically more qualitative and is commonly utilized for program revision and improvement. The researcher must gather data or measure what must be assessed in order to undertake an evaluation study. Measurement by itself is not evaluation, although it is a fundamental component of quantitative assessment. Common forms of measurements for library evaluation studies include the number and categories of users, the number and length of transactions, user and staff activity, levels of user satisfaction, and the prices of resources and services. They may be associated with input, output, efficiency, expenses, etc.
Quantitative and Qualitative
Both fundamental and applied research are practical in the sense that they lead to the solution of users' or institutions' dilemmas (Mouly, 1978). Relevance may be more important than whether the study is theoretical or practical ( Busha, C.H., & R. Purcell, 1973). Additionally, research may be categorized as quantitative or qualitative. “Quantitative research methods involve a problem-solving approach that is highly structured in nature and that relies on the quantification of concepts, where possible, for purposes of measurement and evaluation” (Glazier J. D. & Powell R. R., 1992). By watching events from the viewpoint of those who were engaged, qualitative research techniques aim to better understand why people act the way they do. They approach the solution of research questions in a more organic way. Some studies describe and analyze actions and occurrences using both quantitative and qualitative research techniques. In both types of programs, participant feedback is typically appreciated. Other broad categories that may include a variety of approaches include macro- and microevaluation, as well as quantitative, qualitative, subjective, and objective assessment.
This competency focuses on one of the most essential aspects of the scientific method, which is known as methodology. Additionally, the LIS professional must determine whether their study will be quantitative or qualitative in character, applied or basic in scope, and that decision will determine the kind of research that will be conducted. Following that, a variety of distinct approaches to research were discussed. Information professionals review professional literature to assist support their research challenge and use proper research methodologies to build solutions that might help enhance programs and services. I always felt that the only reason librarians were there was to assist customers in fulfilling their requirements. However, I discovered that librarians undertake research and perform analyses of data from professional literature in order to generate a rationale that has the potential to assist in the improvement of programs and services through the use of an acceptable research approach. As a graduate in the LIS field, I will be expected to conduct scholarly research, evaluate professional literature, apply my knowledge of quantitative and qualitative approaches, and create a solid case for a research project when I enter the information environment. If this is done, the findings of the data will be used to establish a justification for a research project that will help enhance the quality of services that the community may benefit from. Reading the research literature from academic leaders has been an integral part of my life and MLIS studies. I am finding that if I want to advance my LIS career to a position of management or administration, I will need to become quite familiar with evaluative research in order to design efficient methods. I am captivated by the potential of evaluative research and the creation of research initiatives with real-world impact.
There is evidence to suggest that students and alumni of LIS programs make use of a diverse array of research approaches. Every approach, strategy, and technique for doing research comes with a unique set of benefits and drawbacks. It is possible that quantitative approaches will be used in the research if the purpose of the investigation is to provide evidence in support of hypotheses about phenomena or to quantify and investigate the correlations that exist between variables. Qualitative approaches are an option to consider when doing research that aims to investigate, comprehend, and explain phenomena. Researchers have the ability to take into account all of the potential outcomes and then base their choice on the philosophical presumptions they bring to the study, the nature of the research problem that is being investigated, the researchers' own experiences, and the people who are going to be the focus of the study. Knowledge of competency L has been beneficial to me as a result of the courses INFOs 246, 285, and 281. In Information Communities and Information Visualization, I utilized qualitative and quantitive datasets. In courses Action Research and Graphic Novels, I gained expertise in the process of gathering information from a variety of sources and evaluating it to determine which material would be the most pertinent and helpful for my research projects. Every time I produced a research paper, I was able to back up my arguments with evidence from a variety of sources, such as books, journals, images, apps, library-based websites like ALA and SAA, the United States Census, and information on behaviors and needs. These and other courses have developed the ability to examine and synthesize research material. As someone who wants to become a public librarian, I am committed to making courses, programs, and events that often require research methods and strategies better.
My goal in earning an MLIS during the last two years has been to widen my multidisciplinary research perspective beyond what I gained in my undergraduate studies of English literature. LIS maintains a standard of research practice informed by collected data and observation by combining the principles of conventional librarianship with practices in information organization and retrieval enabled by evolving technology. Information professionals must be able to comprehend, synthesize, and conduct research in order to successfully serve their clients, create new methods of information access and organization, and aid patrons in their research activities. As someone who aspires to become an information professional, I must be able to navigate effectively and do quality research for my own research objectives and future partnerships.
The purpose of research proposals is to convince other academics who are members of a different committee or organization that the proposed research project has conceptual originality, methodological rigor, and substantive depth. The proposal should address the following questions: (1) What will be learned as a result of the research? (2) Why is the research significant? (3) How can one determine if the findings can be trusted? (Przeworski & Salomon, 1995). INFO 285 focuses on library evaluation and assessment and requires the creation of a proposal for a research study that analyzes and assesses a library program or element. Research is fundamental to all academic disciplines and serves as the foundation for the application of theory. The research process must be undertaken in a way that is methodical, factual, publically verifiable, and consistent with the scope of scientific inquiry given the existing state of knowledge. In order to successfully synthesize previous research to support one's research claims, research also requires the development of one's capacity to evaluate current research for its arguments, the validity of evidence, and methodological rigor. These assertions are at the heart of a wider, continuous academic discussion that advances an area of study.
Our final assignment for INFO 246 was to build a social strategy action plan for our chosen organization. I worked at the Orange County Public Library (OCPL) at the time and wanted to enhance our internet presence. This topic was addressed in competency H, where I submitted various proposed strategy plans. I selected this presentation for this competency since I spent almost the entire semester preparing for it and doing extensive literature study. This included compiling an annotated bibliography of relevant reference materials, writing multiple essays on this subject matter, and doing a primary source survey of locations that may have data for my study. To identify these sources, I had to use a variety of techniques, including database searching, online searching, examining footnotes in scholarly papers, and examining end notes in scholarly books. Finally, I combined what I had learned and studied over the semester and crafted a formal proposal for a research topic. As part of the preparation for completing this final project, I understood a great deal about the nature of a project proposal relative to who I was addressing. The audience for this proposal is one distinction between producing a research proposal and other academic research writings. This proposal is intended for the OCPL committee, which will determine whether or not to approve the project.
I decided that my issue was the underutilization of library resources at a particular library. By identifying the issue, I was able to decide how to continue with the investigation and what data would be necessary. I would gather qualitative data using observations and a questionnaire to evaluate the patrons' understanding of the available resources and demographic information. Evaluations would also be used to acquire quantitative data on customer satisfaction. This study project demonstrates my knowledge of quantitative and qualitative research methods. This presentation demonstrates that a well-written research proposal must begin with a well-defined (and refined) research topic.
Understanding quantitative and qualitative research methodologies, being able to plan a research project, and being able to analyze and synthesize research material were acquired via the MLIS coursework, seminars, and workshops in which I participated. This course provided me with a thorough awareness of different research methodologies, as well as the skills to organize a project and analyze research material. Throughout the development of LIBR 285, I was able to get expertise with data evaluation and synthesis. Dr. Renée Jefferson assigned us reading and comprehension exercises for the numerous research material that we were required to read in order to grasp the lectures and the many studies. In addition to being exposed to research literature, we were often required to explain the methodologies for research material to truly understand the different types of research methods. As a result of this experience, I was able to learn about instances of research methodologies that have been employed in the past with a variety of constituencies, as well as hone my information research skills utilizing a variety of databases and search engines. I was able to discover procedures for building a research project through this curriculum. Developing a research project with outcome-based planning and assessment is an illustration of this practice (OBPE). Through OBPE, librarians are able to establish outcomes for their constituents, which they can then monitor and analyze to see whether the desired results were realized. It is evident from the several LIBR 285 assignments that various research techniques and a large amount of material were examined, evaluated, and compiled in order to comprehend the concepts and ideas being discussed.
This project is submitted as further proof of my grasp of quantitative and qualitative research methodologies. This project required me to evaluate data from my chosen organization and provide a data visualization based on their datasets. I analyzed Orange County Public Library's 32 branch location statistics on circulation, self-checkouts, self-checkout percentage, attendance, library cards issued, number of programs, and program attendance. I wanted the user to be able to filter by year, month, and branch to find the information they were interested in. For example, a branch manager might want to see how their own branch has changed over the past few months or compare their numbers to those of another branch on the same tier. After analyzing the spreadsheet of results, I noted comparisons between before the closure in 2020 and after we reopened in 2021. As a bonus, I got to collaborate with an OCPL professional on this project who often presented visualizations she'd created using qualitative data to the company's headquarters. I learned how research methodologies may be used to make a compelling case when weighing the merits of various options and formulating policy. My presentation makes use of a dataset I built using Microsoft Power BI with help from an OCPL mentor.
Since I am no longer employed at the Orange County Public Library and their dataset is owned by them, I no longer have access to this data visualization program and dataset from the OCPL locations. After December 31st, 2022, I will make the video private since my authorization to use it for educational reasons (my ePortfolio). I was granted permission to make my final project report publicly accessible since it does not include any unpublished datasets and solely contains material that has already been made public.
As someone who enjoys reading manga and graphic novels, I get very enthusiastic when customers come in and ask for advice or request certain manga volumes or comics. Despite the fact that young adults still make up the majority of graphic novel readers, the market for these books continues to expand. The integration of these items into mainstream pop culture has resulted in a significant increase in the number of readers. Despite their popularity, there are still many who feel manga and graphic novels are only appropriate for young adults and children. Researchers are just now starting to delve into the immense possibilities of employing comics in research, which includes multimodal and sequential data elicitation, collecting, analysis, and dissemination strategies. We take a step back from judging what a good or terrible comic is because they place too much emphasis on aesthetics and storytelling. While significant, there are more factors to consider. There are numerous researchers that have joined forces to study and educate utilizing visuals and graphic artwork using research literature and research techniques.
This section was devoted to debunking some of the fallacies that circulate around manga and graphic novels in the hopes of encouraging more people to give them a try. The formal components of a comic—author(s), script, drawing technique, style, composition, color—and the paratext—the content that surrounds and frames the primary text—must be considered to assess its effectiveness (front cover, binding, back matter). These elements all contribute to the core purpose of a comic: properly transmitting a message to an engaged reader. I have no doubt in my mind that they promote literacy in the forms of reading, both visually and verbally. This assignment later contributed to manga that represented people with impairment.
The field of LIS has always had a more progressive and specialized commitment to engaging with information, whether they are searching for it, analyzing it, or adding to it. As with other aspects of library work, continuous education, participation in professional groups, and reading newly released library literature will be critical to maintaining professional abilities as a LIS graduate. This relies on familiarity with research methods, familiarity with the relevant literature, the ability to formulate a question or issue that offers a fresh take on the subject at hand, and familiarity with the forms of evidence and data that can best be used to address data about library users, their needs, new technologies, library programming, and evaluate it with the end goal in mind of arriving at some viable conclusion to present their findings. The only way to fully realize this potential is to acquire the knowledge and skills necessary to conduct qualitative and quantitative research, plan and execute research projects, and critically appraise and synthesize the research literature. These research fundamentals were honed via coursework taken for the SJSU MLIS degree. My evidence shows that I have a good understanding of research methods and can use them to design efficient learning environments and information retrieval based on basic and applied research.
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