Online Courses
Foundations of Performance Management (44 minutes)
As a leader, you are deemed a success when your direct reports thrive and reach their goals and full potential. In this course, join instructor Nigel Cumberland as he dives into the subject of performance management, explaining how to manage and optimize your team's performance in support of your company's mission and overall objectives. Nigel—a prolific author, leadership development expert, and executive coach—explains how to set up your team up for success by ensuring that employees have clear, measurable, and achievable goals. He shares tips for delivering feedback to employees, as well as how to determine when 360° feedback is needed. In addition, he discusses how to define your team's learning needs; craft an individual—and team—training and development plan; manage both poor- and high-performing individuals; and maintain a working environment that encourages, acknowledges, and rewards exceptional performance.
Performance Management: Setting Goals and Managing Performance (19 minutes)
As a manager, you want to set your employees up for success by helping them create smart goals that align with the needs of your organization and the skills the employee has and needs to develop. In this short course, the first installment in the Performance Management series, Dr. Todd Dewett digs into the manager’s role in managing performance, helping you master both goal setting and performance management. Learn how to create an environment that’s data driven and ensures support and accountability, as well as help your direct reports define and align smart goals.
Performance Management: Conducting Performance Reviews (28 minutes)
Performance reviews can have a huge impact on your employee’s future. In this short course, the second installment in the Performance Management series, learn how to prepare for and conduct fair, productive, and impactful performance reviews. Dr. Todd Dewett shows managers how to write and deliver effective performance reviews, explaining how to gather feedback, write the formal review, and conduct effective meetings with employees. He also goes over employee performance improvement plans, explaining why they can be necessary, how they differ from an employee review, and how to administer them effectively.
Books
HBR's 10 Most Reads on Performance Management
Authors: Harvard Business Review, Marcus Buckingham, Heidi K. Gardner, Lynda Gratton, Peter Cappelli
Summary: For decades, performance management has been seen as an annual chore by managers and HR departments alike. But this process is changing, and there are ways to make it more effective at all levels of your organization. If you read nothing else on performance management in your organization, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you make your process more adaptable, conduct better feedback conversations, and encourage the growth of your employees. This book will inspire you to:
Learn where current performance management processes are falling short
Overcome organizational bias to evaluate performance fairly
Sculpt employees' jobs to meet their skill sets and interests
Boost collaboration by aligning goals across functions
Use people analytics ethically and transparently
Help your people identify and use their strengths
Performance Management for Dummies
Author: Herman Aguinis
Summary: Performance Management For Dummies is the definitive guide to infuse performance management with your organization's strategic goals and priorities. It provides the nuts and bolts of how to define and measure performance in terms of what employees do (i.e., behaviors) and the outcome of what they do (i.e., results) ―both for individual employees as well as teams. Inside, you’ll find a new multi-step, cyclical process to help you keep track of your employees' work, identify where they need to improve and how, and ensure they're growing with the organization―and helping the organization succeed. Plus, it’ll show managers to C-Suites how to use performance management not just as an evaluation tool but, just as importantly, to help employees grow and improve on an ongoing basis so they are capable and motivated to support the organization’s strategic objectives.
Understand if your performance management system is working
Make fixes where needed
Get performance evaluation forms, interview protocols, and scripts for feedback meetings
Grasp why people make some businesses more successful than others
Make performance management a useful rather than painful management tool
Author: Harvard Budsiness Review
Summary: Today’s competitive workplace demands that managers evaluate employee performance, and provide coaching. Performance Management will help managers prepare for a formal performance meeting with a direct report and create a development plan to increase employee productivity. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips.
Quick Guides & One-Pagers
Performance Management
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