Online Courses
Coaching Skills for Leaders and Managers (34 minutes)
Leaders who provide targeted, ongoing coaching to their employees can strengthen their team and add value to their organization. In this course, leadership expert Sara Canaday shares the differences between managing, training, and coaching, and provides managers with coaching models and skills to support the development and growth of their employees. Sara presents the business case for coaching, explores common coaching challenges, and explains how to provide feedback and set goals.
Coaching and Developing Employees (1 hour, 9 minutes)
Harness the power of coaching in the workplace. Learn how to shift from a command-and-control style of management to a manager-as-coach style of leadership to transform employee engagement and bottom-line results. Join leadership coach Lisa Gates, as she explains how to establish a coaching relationship with your reports. Lisa shows how skills like open-ended question asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. Learn how to overcome bias and coach inclusively, how to coach remotely, and how to implement simple, repeatable coaching frameworks. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations to help you see these tips in practice and understand their potential impact on your people, productivity, and results.
Coaching New Hires (28 minutes)
Welcoming a new team member can involve excitement and nerves—on both sides. This course helps managers find ways to help new team members acclimate to their new responsibilities, workplace, culture, technology, and more. Learn how to align their new role with existing strengths and vision for success. Explore how to map their first 90 days and the next year of growth and impact. Discover how to guide your employee in finding the right new skills, people, and projects to aid their learning. Learn about small, calculated risks and stretch projects that your new hire can take on. Find out how to start your new team member on safe-to-try projects where they can build confidence while making an immediate impact. Get tips on how to establish a cadence for quarterly check-ins and informal conversations with your team members. In conclusion, find out how to adopt three new strategies for empowering and connecting with your team members.
Coaching in Action for Leaders and Managers (34 minutes)
Employees are much more likely to stick around if they’re being coached, their talents are being developed, and they feel supported by their leaders. But how do you enhance your impact and coach for both performance and development? In this course, instructor Sara Canaday demonstrates the practical application of key coaching skills through real-world challenge exercises. Along the way, accelerate your grasp of the core concepts by testing your reactions, responses, and decision-making skills before you start coaching actual employees. By the end of this course, you’ll be ready to take control of your career and upskill as a leader who supports internal mobility and creates a more profitable, positive culture.
Coaching for Results (59 minutes)
Coaching—like managing—isn't an intuitive skill. It's also not a one-type-fits-all solution. To be effective, managers and leaders need to learn a variety of coaching techniques so that they can cater to the specific needs of individual employees. Executive coach Lisa Gates helps managers and leaders who are struggling with coaching learn the three basic types—coaching to improve performance, develop careers, and encourage high performers—and apply different techniques to get results. She also helps you avoid some of the common coaching traps and develop a coaching habit. The scenarios included with the course help you understand how the lessons play out in the workplace, whether you're coaching to improve customer service, helping an employee make challenging career choices, or navigating conflict in a difficult situation.
Books
Author: Sir John Whitmore
Summary: An international bestseller, featuring the influential GROW model, this book is the founding text of the coaching profession. It explains why enabling people to bring the best out of themselves is the key to driving productivity, growth, and engagement. A meaningful coaching culture has the potential to transform the relationship between organizations and employees and to put both on the path to long-term success. Written by Sir John Whitmore, the pioneer of coaching, and Performance Consultants, the global market leaders in performance coaching, this extensively revised and extended edition will revolutionize the traditional approach to organizational culture. Brand-new practical exercises, corporate examples, coaching dialogues, and a glossary strengthen the learning process, whilst a critical new chapter demonstrates how to measure the benefits of coaching as a return on investment, ensuring this landmark new edition will remain at the forefront of professional coaching and leadership development.
Stakeholder Centered Coaching: Maximizing Your Impact as a Coach
Authors: Marshall Goldsmith, Sal Silvester
Summary: Executives buy results, not coaching. The problem is that most leadership and executive coaches do not measure the impact of their coaching engagements. They can't prove that their coaching is actually making a difference. They rely too heavily on coach satisfaction surveys and other methods that simply measure reaction and not change. It doesn't have to be that way. It's time to prove our coaching and training impact for our clients, our businesses, and the coaching and training industry as a whole. This book lays out the framework to help you generate better results from your coaching practice using the Stakeholder Centered Coaching(R) approach, a proven coaching methodology and philosophy created by Marshall Goldsmith that demonstrates ROI and dramatically increases the likelihood of a successful coaching engagement. The best part about Stakeholder Centered Coaching is that it's a process you can use both personally and professionally for creating any kind of transformational change. In this fun and engaging book, Marshall Goldsmith and Sal Silvester submit a mandate for measuring behavior change in leadership development and coaching programs and offer a practical process that enables coaches, trainers, and Organizational Development leaders to measure change in their programs. You'll learn the keys to starting your coaching engagements with a strong foundation, how to implement suggestions from the people most impacted by a coachee, and tips for sustaining behavior change. This is a must-read book for those who believe that more effective leadership leads to better business results.
The Coaching Manager: Developing Top Talent in Business Third Edition
Author: James M Hunt, Joseph R Weintraub
Summary : The Coaching Manager, Third Edition provides students and managers alike with the guidance, tools, and examples needed to develop leadership talent and inspire performance. Using an innovative coaching model, bestselling authors James M. Hunt and Joseph R. Weintraubpresent readers witha developmental coaching methodology to help employees achieve higher levels of skill, experience greater engagement with organizations, and promote personal development. The thoroughly updated Third Edition reflects the authors’ latest research, which focus on building and maintaining trust, working with others who are different from yourself, and coaching by the use of technology.
Author: David Cottrell
Summary : "Will someone out there please develop a simple guide to improving employee performance for busy managers like us?" Your colleagues spoke, we listened ... and here it is! The Manager's Coaching Handbook provides managers, supervisors, and team leaders with simple, easy-to-follow guidelines for positively affecting employee performance. Within these pages you'll find practical strategies for dealing with superior performers, those with performance problems, and everyone in between. This book is a must have for ALL leaders. Looking for a bunch of long-winded theory? You won't find it here! We "cut right to the chase" and give you proven tools you can use immediately - tools to make your job (and your life) easier.
Author: Anne Loehr, Brian Emerson
Summary : To stay on top, companies need to do more than just survive, they need to grow. Thus, their employees need to develop and improve their skills at the same pace. Brian Emerson and Ann Loehr have spent years showing some of the country's top companies how to develop their most promising employees. In this helpful manual, they guide managers through every step of the coaching process, from problem solving to developing accountability. In A Manager's Guide to Coaching, you will discover:
the top 10 tips every manager should know before he starts to coach
how to handle difficult conversations, conflicting priorities, and problem team members
how to hold follow-up meetings after goals and priorities have been set
sample questions they can adapt to various situations
examples of common problems and how they can use coaching to address them.
More than ever, managers are being encouraged to improve employee performance through effective coaching, but many lack the time or knowledge it takes to do so. A Manager's Guide to Coaching teaches you how to coach your team effectively and successfully.
Quick Guides & One-Pagers
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