Online Courses
Developing Your Team Members (52 minutes)
When it comes to employee development, taking a one-size-fits-all approach can cause leaders to misuse their time and energy. In order to most efficiently develop your team, it's important that you understand performance patterns to tailor your leadership approach. Once you determine the type of training, coaching, and guidance that each team member requires, you can be more intentional about how you invest your time and energy in helping them improve their performance. In this course, Mike Figliuolo shares a practical approach that can help you address the unique needs of your team members and determine how to best allocate your time in their development. Mike shares how to inspire and grow your rising stars, motivate low performers, avoid leadership pitfalls, and more.
Coaching & Developing Employees (1 hour, 9 minutes)
Harness the power of coaching in the workplace. Learn how to shift from a command-and-control style of management to a manager-as-coach style of leadership to transform employee engagement and bottom-line results. Join leadership coach Lisa Gates, as she explains how to establish a coaching relationship with your reports. Lisa shows how skills like open-ended question asking, listening, challenging for growth, and accountability can increase your employees' autonomy and problem-solving capacities. Learn how to overcome bias and coach inclusively, how to coach remotely, and how to implement simple, repeatable coaching frameworks. The course includes assessments, exercises, and tools to help your team capture goals, map a career trajectory, and accelerate growth, along with sample coaching conversations to help you see these tips in practice and understand their potential impact on your people, productivity, and results.
Developing Adaptable Employees (51 minutes)
Workplace change is a constant. To successfully achieve business goals in this landscape, managers need to help their employees learn how to adapt to changing conditions. In this course, eParachute founder Gary Bolles outlines why workers—and managers—need to be adaptive, and what skills managers can help employees develop in order to be resilient. He also expands the discussion to include how to develop adaptive teams, and discusses the future of adaptive work.
Books
Think Again: The Power of Knowing What You Don't Know
Author: Adam Grant
Summary: The #1 New York Times bestselling author of Hidden Potential, Originals, and Give and Take examines the critical art of rethinking: learning to question your opinions and open other people's minds, which can position you for excellence at work and wisdom in life. Intelligence is usually seen as the ability to think and learn, but in a rapidly changing world, there's another set of cognitive skills that might matter more: the ability to rethink and unlearn. In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt.
Organizational psychologist Adam Grant is an expert on opening other people's minds--and our own. As Wharton's top-rated professor and the bestselling author of Originals and Give and Take, he makes it one of his guiding principles to argue like he's right but listen like he's wrong. With bold ideas and rigorous evidence, he investigates how we can embrace the joy of being wrong, bring nuance to charged conversations, and build schools, workplaces, and communities of lifelong learners. You'll learn how an international debate champion wins arguments, a Black musician persuades white supremacists to abandon hate, a vaccine whisperer convinces concerned parents to immunize their children, and Adam has coaxed Yankees fans to root for the Red Sox. Think Again reveals that we don't have to believe everything we think or internalize everything we feel. It's an invitation to let go of views that are no longer serving us well and prize mental flexibility over foolish consistency. If knowledge is power, knowing what we don't know is wisdom.
Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smarter
Author: Liz Wiseman
Summary: A revised and updated edition of the acclaimed Wall Street Journal bestseller that explores why some leaders drain capability and intelligence from their teams while others amplify it to produce better results. We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use—even lifelong and recalcitrant Diminishers.
Hidden Strengths: Unleashing the Crucial Leadership Skills You Already Have
Authors: Milo Sindell, Thuy Sindell
Summary: Books like StrengthsFinder 2.0 have helped leaders discover their strengths--but they stop there. The Sindells argue that focusing only on your best abilities neglects a vital development opportunity. They show how to identify hidden strengths that can be quickly elevated into full strengths with attention and focus. Working mainly on your strengths can ultimately make you weaker, they argue--you need to continually add new skills, not rely on what you're already good at. And while most people assume that means they should try to turn their weaknesses into usable skills, the Sindells say that it takes too much time and effort --the ROI just isn't there. It's in the neglected middle skills, neither strengths nor weaknesses, that the most potent development opportunities lie. They're close enough to being strengths that putting your energy there can offer a powerful payoff.
Using assessments, exercises, and case studies, the Sindells help you identify your most promising middle skills and create a plan to turn them into strengths. In today's work environment, not growing and stretching yourself translates into lack of innovation, stagnation, and obsolescence. Relying upon strengths is like relying upon training wheels - at a certain point you need to take them off in order to improve and grow.
Visit HiddenStrengths.com to learn more.
Quick Guides & One-Pagers
Employee Contribution Review: A Guide to Discussing Goals & Outcomes with Your Team:
Includes components of effective S.M.A.R.T. goals, Goal setting tips, Quarterly Discussions and Year-End Review Process.
Performance Improvement Plan Guide
Performance Improvement Plan Example
You Need a Skills-Based Approach to Hiring and Developing Talent HBR Article
Policies & Procedures
Please contact learning@nextcenturi.com with questions, suggestions or anything else related to the Manager Toolkit.