Thanks for the Feedback: The Science and Art of Receiving Feedback Well

• • Authors: Douglas Stone, Sheila Heen

  • Summary:  Douglas Stone and Sheila Heen have spent the past fifteen years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging, offering a simple framework and powerful tools to help us take on life’s blizzard of offhand comments, annual evaluations, and unsolicited input with curiosity and grace. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice. Thanks for the Feedback is destined to become a classic in the fields of leadership, organizational behavior, and education.

Radical Candor: Fully Revised & Updated Edition: Be a Kick-Ass Boss Without Losing Your Humanity

• • Author: Kim Scott

  • Summary:  The idea is simple: You don't have to choose between being a pushover and a jerk. Using Radical Candor―avoiding the perils of Obnoxious Aggression, Manipulative Insincerity, and Ruinous Empathy―you can be kind and clear at the same time. Kim Scott was a highly successful leader at Google before decamping to Apple, where she developed and taught a management class. Since the original publication of Radical Candor in 2017, Scott has earned international fame with her vital approach to effective leadership and co-founded the Radical Candor executive education company, which helps companies put the book's philosophy into practice.

Radical Candor is about caring personally and challenging directly, about soliciting criticism to improve your leadership and also providing guidance that helps others grow. It focuses on praise but doesn't shy away from criticism―to help you love your work and the people you work with. Radically Candid relationships with team members enable bosses to fulfill their three core responsibilities:

1. Create a culture of Compassionate Candor

2. Build a cohesive team

3. Achieve results collaboratively

The Leader’s Guide to Mastering Feedback: Transform Relationships and Results One Conversation at a Time

• • Author: Joan R Hibdon

  • Summary:  Feedback is a crucial communication skill. But fear of getting it wrong often holds us back from speaking up. When facing a challenging conversation at work, you may be thinking, “What if my feedback causes a meltdown—or they quit?” While it’s tempting to avoid that discussion, that’s not the solution. Leaders have a responsibility to find a way to connect with their employees and others in an artful, compassionate, and courageous manner that transforms relationships and results. With over three decades as a human resource professional and executive coach, the #1 question Joan Hibdon gets asked is this: “I need to give someone feedback, but I don’t know what to say. What do I do?”  The Leader's Guide to Mastering Feedback offers answers to that question. With empathy and insight born of experience, Hibdon shows us exactly why, how, and when to offer feedback to achieve the results we want. Discover how to:

    • Create the optimal environment for feedback.

    • Remain heart-centered during difficult conversations.

    • Offer the right feedback, to the right person, at the right time.

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