Research businesses in your local area and others that you know of that have been impacted by the growth of online shopping
Business name: Pharmacity -pharmacy chains
examples of different types of changes:
incremental change: the business does not only exist as physical shop but has websites and apps to stay relevant in the market
change of form: the business has added medical services on their app/website to stay relevant to reach out to more potential customers
positives and negatives of food delivery services:
positives:
Reduces electricity bills and rent because fewer people would come to physical restaurants
Customers can order anywhere/anytime
Customers can get more food options
negatives:
people will have to pay extra money because of the delivery service
less quality of food since hot food might get cold when being delivered to customers
increased trash from food containers into the environment
increases the transmission of CO2
restaurants' perspectives:
pros: delivering food would reduce rent and electricity bills as fewer people would come to the physical restaurant, reach out to more customers
cons: less profits since they have to share their incomes with delivery companies
customers' perspectives:
pros: can order anywhere/anytime; more food options
cons: pay extra for delivery services, less quality of food, takes time to for food to get delivered
delivery companies' perspectives:
pros: increased income, reach out to more customers including traders and buyers
cons: pay more to delivery riders, competitive marketplace
delivery riders' perspectives:
pros: more job opportunities
cons: they have to pay more for petrol