Whilst I will always endeavour to be as flexible as possible, below is my policy on missed lessons.
If I miss a lesson I will catch up the lesson if possible or deduct the lesson fee from the next invoice.
Adults: if you miss a lesson without letting me know you will be absent then you will still be charged for the lesson.
Parents: If your child misses a lesson due to illness, please call or text me to let me know ASAP otherwise you may still be charged for the lesson.
If you need to rearrange your child's lesson for good reason (e.g. dentist appointment, hospital appointment etc.) please contact me at least a week before so that I can try to rearrange the lesson or you may still be charged for the lesson.
If your child is going to miss a lesson due to an organised school trip then PLEASE INFORM ME BEFORE THE EVENT and I will endeavor to rearrange the lesson. Please do not rely on the school letting me know. If you have not told me about it, you may still be charged.
If you didn’t know about a school event that interferes with your child’s lesson then I will do by best to rearrange the lesson but if this is not possible you may still be charged for the lesson.