Family feedback - with our current roster and room ratio, often there is not a staff member from the room available to support drop off or pick ups in the afternoon. This makes parents feel understandably anxious about leaving their child with an unfamiliar educator, similarly the child and educator also feel stress through these interactions which can affect any relationships. In the afternoons families feel more relaxed and comfortable when there is a familiar staff member there to report on the child’s day.
Float feedback - our ‘float’ staff often get missed or feel like they’re not a part of our team because they aren’t in a room. They also aren’t able to regularly upgrade their skills
Sick leave- when educators are on annual leave or unwell we disrupt the room a lot and often by placing unfamiliar staff into the environment. This stresses regular room staff often as the children are not familiar with those staff and therefore always go to them for their needs.