In the Fries Crew, I act as both the Manager and as the Head of Logistics.
As the Manager, I act as the leader of Fries Lab and oversee the daily operations, marketing plans, financial decisions, and etc to ensure that everything is running smoothly.
As the Head of Logistics, I am in charge of the storage and transportation of raw materials, equipment, & ensuring sufficient inventory for the next batch of sales.
As the Manager, I set-up progress meetings to update everyone on the progress of other teams so that no one is confused on the operations and workflow of the business.
Furthermore, I do reviews of each batch sale to look for things to improve on and improve morale among the crew.
Additionally, I divide the workflow to divide manpower effectively and avoid loss of productivity.
As the Head of Logistics, I mainly look for raw materials to find the ones with the most quality and cheapest price. Afterwards, I ensure the process of buying, transportation & storage of these materials.
Furthermore, I assist with creating delivery routes with my assistant to ensure the safety of the deliverer and the deliveries arrive on time.
Acting as both the Manager & Head of Logistics have given me invaluable experience in both positions.
Skills I learned during my time in the business is organizing, leading, controlling and strategic planning. I learned to organize workload, lead my crew with sufficient motivation, measure performance and improve on problems accordingly. Planning is the skill I need to improve on the most as later problems could have been prevented with earlier and more strategic planning. Learning to apply 'Management by Objective' or 'SWOT planning' to my decision making would have been invaluable in the early processing of this business.
Knowledge-wise, I learned the process of converting an idea into a product, and the arduous steps that need to be taken in the process that is food service. My time as the Head of Logistics was eye-opening in the process of turning raw materials into a deliverable product customers would buy.
Overall, one of the most important things I learned was trust. My attitude as the leader that wanted to oversee every decision became a bottleneck to the crew, wasting time and resources. Applying a more Laissez-faire approach to my crew would have increased cooperation and improved the crew morale-wise.
In conclusion, entrepreneurship and setting up a business gave me a lot of invaluable experience for me and my crew. I thank the APK course for providing me with this opportunity.