Class Policies

FOR ALL PUBLIC COURSES

All students should arrive ON-TIME and be READY to Participate upon arrival. Food and Drink are acceptable in class as long as hosting facility agrees. Please set ALL electronic devices to VIBRATE or SILENT during class sessions. If a call needs to be made or taken, please exit training room to minimize distraction of the class. We understand that some people have business or family emergencies. We will NOT be insulted if you get up and walk out to take an emergency call.
Accommodations will be made for anyone with medical or mobility issues. Please notify your trainer or email SALES@EMTA.NET in advance.

REFUNDS

Refunds will be made by CHECK via US MAIL and will have a Processing Fee of $10 USD deducted for the refund amount.
If unable to attend the class, you may select a future date or have another person attend in your place at NO Additional Charge.

EMAIL SALES@EMTA.NET to change registration info or to Cancel.


FOR AVERT TRAINING ONLY :

ALL Attendees shall remove any knives, multitools, sharp of protruding objects and cell phones from their pockets and secure them appropriately. NO FIREARMS are allowed in training session even if student has CWP. This is for the safety of all Students and Trainers. Questions regarding this policy should be referred to the Trainer on-site.

For ON-SITE COURSES

Client Responsibilities:

Client will provide Tables and Chairs for Students and Trainer. Students will arrive ON-TIME and be ready to participate. Food and Drink are acceptable in class as long as hosting client agrees. Please refrain from bringing young children to class, as they tend to distract other students. All students should be courteous to others and Trainer. Cell phone should be on VIBRATE or SILENT during training. If a call must be taken, please exit training room prior to minimize distraction to other participants. Room should be CLIMATE CONTROLLED to appropriate temperature for time of year and comfort of students.


EMTA Responsibilities:

EMTA will provide ALL Training Materials, Books, Copies, Form, etc. as required per program guidelines. EMTA will provide ALL A/V equipment (Laptops, projectors, etc) as required by program. (If facility has projector set-up, EMTA can use that system if convenient.) EMTA will provide ALL PPE (Gloves, Masks, etc) and Training Materials (Manakins, Simulators, etc.) as required by program.


AT THE END OF THE PROGRAM Payment is due to EMTA for Invoiced Amount. Arrangements can be made for NET 30 TERMS as needed. EMTA reserves the right to withhold training completion certificates until payment is made.


FOR AVERT TRAINING ONLY :

ALL Attendees shall remove any knives, multitools, sharp of protruding objects and cell phones from their pockets and secure them appropriately. NO FIREARMS are allowed in training session even if student has CWP. This is for the safety of all Students and Trainers. Questions regarding this policy should be referred to the Trainer on-site or AL@EMTA.NET

For ONLINE COURSES

Our online courses are LIVE. Please join the ZOOM/Webinar a few minutes early to work out technical issues before the session. We ask that you keep your microphone muted until you have a question. This keeps background noise (Dogs, Kids, etc) to a minimum. We do not recommend driving while in session, but if necessary, please turn OFF your camera and DRIVE SAFELY. If you have questions, you can always email SALES@EMTA.NET