Treat And Refer

The intent of Treat and Refer is to provide the patient with the most appropriate care for their clinical condition. 

Paramedics should involve the patient in the decision-making process for self-care and/or referral. In some cases it may be appropriate for patients to be transported to hospital by other means.

Transport should still be provided if there are reasonable concerns or doubts about:

The nature or severity of the patient’s condition, or if multiple issues exist.

Patient (or carer) ability to self-care or seek further assistance.

Availability or appropriateness of alternative care providers, particularly if a direct referral is not made.

Any other factors that are of concern to the Paramedic.

Paramedics who are unsure of the specific advice to provide for a minor condition should refer the patient to the appropriate health professional e.g. GP, pharmacist, physiotherapist.