Chapter 1 General Provisions


Article 1 (Purpose)
These Terms of Service (hereinafter referred to as the "Terms") are intended to set forth the rights, obligations, responsibilities, and other necessary matters between Crazy Diamond Co., Ltd. (hereinafter referred to as the "Company") and users in connection with the use of the TotsRally application and its related services (hereinafter referred to as the "Service").

Please read these Terms carefully before using the Service, and review the Privacy Policy, Community Guidelines, and other related policies in their entirety.

If you do not agree to these Terms, you may not use the Service. Please review them thoroughly and agree before proceeding.


Article 2 (Definitions)
The definitions of the terms used in these Terms are as follows:

① "Company": A business entity that provides the Service via wired or wireless communication networks.
② "Member": A person who enters into a service agreement under these Terms and uses the services provided by the Company.
③ "Service": Games and related services provided through the Company’s website, mobile applications, and other platforms.
④ "Game World": A dynamic and virtual space where multiple members can engage in entertainment under specific rules (hereinafter referred to as “Game Rules”), or participate in leisure, social interaction, or information exchange activities related to gameplay.
⑤ "Content": All digital materials, whether paid or free, provided by the Company in relation to the Service (including games, network services, applications, game currency, game items, etc.).
⑥ "Mobile Device": A device capable of downloading, installing, and using content.
⑦ "Account Information": A collective term for the information provided by the Member to the Company, including membership ID, external account credentials, device information, nickname, profile photo, friend list, game usage data (character details, items, levels, etc.), and payment details.
⑧ "Open Market": Electronic marketplaces such as Apple App Store or Google Play Store where mobile game content can be installed and paid for.
⑨ "Post": Text, images, videos, or other content posted by Members within the Service.
⑩ "Affiliate Service": Services offered in conjunction with other mobile platform providers.
⑪ "Game Service": The game(s) and associated services provided by the Company.

※ Terms not defined in this Article shall follow relevant laws and generally accepted practices.


Article 3 (Company Information Disclosure)
The Company shall provide the following information in a way that is easily accessible to Members, such as through the download page in the open market, on the official website, or in the settings/help section of the Service:

Article 4 (Effect, Application, and Amendment of Terms)
The Company shall publish these Terms in the game service or on a linked screen in a manner that allows Members to easily access and review them.

A Member who agrees to these Terms and registers for the Service shall be subject to these Terms from the moment of agreement. If the Terms are amended, the amended Terms shall apply from the effective date of the amendment.

When the Company amends these Terms, it shall specify the amended content and effective date and notify users at least seven (7) days prior to the effective date (or thirty (30) days in advance for significant changes). The amended Terms shall take effect from the announced effective date.

Users have the right to refuse the amended Terms. If a user disagrees with the changes, they may stop using the Service and withdraw their membership. If the user continues to use the Service after the effective date of the amended Terms, such continued use shall be deemed acceptance of the amended Terms. This shall be clearly stated in the notice pursuant to Paragraph 3.


Article 5 (Matters Not Specified in the Terms)
Any matters not specified in these Terms and the interpretation thereof shall be governed by relevant laws and regulations, including but not limited to:


Article 6 (Operational Policy)
To implement these Terms, protect the rights of Members, and maintain order in the Game World, the Company may establish operational policies (hereinafter referred to as “Operational Policies”) for matters specifically delegated by these Terms.

The Company shall post the contents of the Operational Policies in the game service or via a linked screen so that Members can review them.

When amending the Operational Policies, the Company shall follow the procedures in Article 4, Paragraph 3. However, if the amendment falls under any of the following circumstances and does not have the same effect as amending the Terms, the Company may apply the revised Operational Policy after announcing it in advance using the method described in Paragraph 2 of this Article:


Chapter 2 Formation of the Service Agreement


Article 7 (Application and Method of Use)
A person who wishes to use the game services provided by the Company must agree to these Terms and apply through the procedure designated by the Company.

The user must provide all necessary information requested by the Company when applying for use.

If the user provides false information or uses another person’s personal information, they shall not be entitled to claim any rights under these Terms, and the Company may cancel or terminate the service agreement without any refund.


Article 8 (Approval and Application of Use)
The Company shall process applications in the order they are received and, unless there is a valid reason to refuse, approve the application if the user has truthfully provided the required information.

However, the Company may refuse approval in the following cases:

The Company may defer approval in the following cases:


Article 9 (Provision and Modification of Member Information)
Members must provide accurate and truthful information to the Company. The Company shall not be held liable for any disadvantages resulting from false information.

Members may modify their personal information. However, certain essential information necessary for providing and managing the Service may be restricted from modification.

If a Member’s information changes, they must update it online or notify the Company by other means.

The Company shall not be liable for any disadvantages resulting from failure to notify such changes.

Chapter 3 Obligations of the Parties to the Agreement


Article 10 (Protection and Management of Personal Information)
The Company shall make every effort to protect the personal information of Members in accordance with relevant laws. The protection and use of personal information shall be governed by applicable laws and the Company’s separately posted Privacy Policy.

The Company’s Privacy Policy does not apply to third-party services merely linked from the Service or the Company’s website. When users access an external service via a link, the privacy policy of that service shall apply, and the Company shall not be held responsible.

Members must properly manage their personal information for the purpose of using the game service. If there are any changes to their personal information, they must update it accordingly. The Company shall not be liable for any damage caused by delayed or missing updates due to the Member’s negligence. The Company shall not be responsible for any leakage of personal information caused by the Member’s fault.


Article 11 (Obligations of the Company)
The Company shall act in good faith in exercising its rights and fulfilling its obligations as stipulated by relevant laws and these Terms.

The Company shall establish a security system to protect personal information (including credit information), ensure that Members can use the Service safely, and publicly post and comply with its Privacy Policy. Except as otherwise provided in these Terms or the Privacy Policy, the Company shall not disclose or provide a Member’s personal information to any third party.

If, while improving the Service, any malfunction occurs or data is lost or damaged, the Company shall, unless such issues are caused by unavoidable reasons such as natural disasters, emergencies, or defects that cannot be resolved with current technology, make every effort to promptly repair or restore the affected data.


Article 12 (Obligations of the Members)
Members shall not engage in any of the following acts when using the Service:

If a Member engages in any of the acts listed above or causes financial loss or legal consequences related to such actions, the Member shall be fully responsible, and the Company shall not be liable. If such actions result in damage to the Company, the Member shall be liable for compensation.

Members are obligated to regularly review and comply with these Terms, the Operational Policy, the Community Guidelines, and any official notices or instructions provided by the Company regarding the game service.

Members are responsible for managing their accounts and mobile devices. The Company shall not be responsible for any damages caused by poor device management or unauthorized access by third parties.

Members must configure and manage security features (e.g., payment passwords) in each open market to prevent unauthorized transactions. The Company shall not be liable for damages resulting from the Member’s negligence in doing so.

The Company may define the following specific actions in its Operational Policy, and Members must comply accordingly:

If a Member violates the Operational Policy, the Company may impose usage restrictions or pursue legal action depending on the severity.

Chapter 4 Use of Service and Restrictions


Article 13 (Provision and Use of Service)
The Company shall provide the Service immediately to Members upon completion of the service agreement. However, certain services may commence on a specific date as determined by the Company.

The Company may provide additional services alongside those defined in these Terms when delivering the game services.

The Company may classify Members into tiers and apply different usage hours, frequency limits, or access scopes accordingly.

The Company provides the game services during scheduled hours in accordance with its business policy. Service hours will be announced appropriately on the game's start screen or the official website.

Notwithstanding the preceding paragraph, the Company may temporarily suspend all or part of the Service in the following cases. In such cases, the Company will announce the reason and duration of the suspension in advance on the game’s start screen or in the notice section. However, if there are unavoidable circumstances, the notice may be provided afterward:

The Company provides the Service through dedicated applications or via network access on mobile devices. Members may download and install the application or use the Service for free or for a fee over the network.

For paid content, Members must pay the fee specified for each Service. Additional charges may be incurred depending on the mobile carrier when downloading or accessing the Service via the network.

Services accessed through downloaded applications or networks may differ depending on the mobile device or carrier. In cases such as device change, number change, or international roaming, some or all of the content may become inaccessible. The Company shall not be responsible for such cases.

When using the Service through downloaded applications or the network, background processes may occur. Depending on the device or carrier, this may result in additional charges. The Company shall not be held liable for such charges.

The Company may restrict service usage time in accordance with applicable laws or government policies. The Company shall not be responsible for any issues related to game usage arising from such restrictions.


Article 14 (Affiliate Services)
Affiliate services refer to services provided through other mobile platforms.

Before using an affiliate service, Members must agree to provide and allow the use of personal information, including their profile from the mobile platform, necessary for the delivery of the service. Failure to agree may result in restricted access to the service.

Since affiliate services are provided using the member information of the relevant platform, the service may not function properly if the Member loses membership or withdraws from the affiliate service.

If the application is deleted, the Member’s account information may also be deleted. Therefore, Members should verify this in advance. The Company shall not be held responsible for any account loss due to user negligence.


Article 15 (Changes and Suspension of Service)
The Company may change the Service as necessary for operational or technical reasons to ensure smooth game service, and shall notify users of such changes in advance within the game service. However, urgent updates such as bug fixes may be applied immediately and announced afterward if necessary.

If it becomes difficult to continue providing the game service due to major business reasons—such as business transfer, division, or merger; expiration of a game provision contract; or a significant decline in profitability—the Company may suspend the entire Service. In such cases, the Company shall announce the suspension date, reason, and compensation details at least thirty (30) days in advance on the initial screen of the application or a linked page, and notify Members as outlined in Article 29, Paragraph 1.

For unused or partially used paid items, the Company shall handle them in accordance with the “Content User Protection Guidelines.”

Article 16 (Collection of Information, etc.)
The Company may store and retain all communication between users (such as in-game chats) within the Service. This information is held exclusively by the Company and may be accessed only in the following cases: for dispute resolution, handling complaints, or maintaining order within the game. Third parties may access this information only if legally authorized.

If the Company or a third party accesses chat records as described in Paragraph 1, the Company shall notify the Member of the reason and scope of the access in accordance with applicable laws.

To ensure smooth and stable operation of the Service and improve service quality, the Company may collect and use data such as the Member’s PC or device settings and specifications, currently running programs, and mobile device information (e.g., settings, specifications, operating system, version).

The Company may request additional information from Members to improve the Service or provide targeted recommendations. Members may choose to accept or decline such requests. When requesting this information, the Company shall inform the Member of their right to refuse.


Article 17 (Provision of Advertisements)
The Company may display advertisements within the game service in connection with its operations. Additionally, it may send promotional content via email, SMS (LMS/SMS), or push notifications, but only to Members who have agreed to receive such information. Members may opt out at any time, and upon doing so, the Company will stop sending such content.

The Service may include banners or links that connect users to advertisements or services provided by third parties.

If a Member accesses a third-party advertisement or service through such a link, that service is outside the scope of the Company’s responsibility. The Company does not guarantee the reliability or stability of such services and shall not be held liable for any resulting damages. However, this does not apply if the Company caused the damage intentionally or through gross negligence or failed to take reasonable preventative measures.


Article 18 (Ownership of Copyrights, etc.)
All copyrights and intellectual property rights to content created by the Company within the game service are owned by the Company. The Company grants Members the right to use such content only under the conditions set by the Company and solely within the scope of the game service.

Members shall not use any information subject to the intellectual property rights of the Company or its partners for commercial purposes—such as reproduction, transmission, distribution, performance, broadcasting, or creation of derivative works—without prior consent from the Company or the rights holder.

Members grant the Company the right to use all communications, images, sounds, and any data or information (hereinafter referred to as "User Content") that is displayed in-game or uploaded or transmitted via the game application or service, under the following conditions:

If any Post made by a Member is deemed to fall under the prohibited acts listed in Article 12, Paragraph 1, the Company may delete, move, or reject the content without prior notice.

This Article shall remain valid during the Company’s operation of the game service and shall continue to apply even after a Member’s withdrawal.

Article 19 (Restrictions on Service Use by Members)
Members shall not engage in any conduct that violates the obligations set forth in Article 12. If such conduct occurs, the Company may take various actions against the Member, including restricting access to the Service, deleting relevant content (e.g., posts, images, videos), or imposing other penalties based on the severity of the violation:

If the restriction is deemed valid, the Company shall not be liable for any resulting damages suffered by the Member.

The Company may suspend use of an account until an investigation is completed if any of the following apply:

For service improvement and user information protection, the Company may delete game data—including characters—associated with accounts that have been inactive for a period specified in the Operational Policy. However, the Company must provide at least thirty (30) days’ advance notice before deletion.


Article 20 (Reasons and Procedures for Service Restrictions)
The Company shall establish specific reasons and procedures for imposing service restrictions based on factors such as the nature, severity, frequency, and consequences of the violation, as outlined in the Operational Policy.

When the Company imposes a restriction in accordance with Paragraph 1, it shall notify the Member of the following in advance. If immediate action is necessary, notification may be provided afterward:


Article 21 (Objection Procedure for Service Restrictions)
If a Member disagrees with a restriction imposed by the Company, they may submit a written objection, including the reason for the appeal, within fifteen (15) days of receiving the notification. The objection may be submitted via mail, email, or another equivalent method.

The Company shall respond to the objection within fifteen (15) days of receipt, using written notice, email, phone, in-game support, or other appropriate means. If the Company is unable to respond within this period, it shall notify the Member of the reason and expected timeline.

If the Company finds the Member’s objection to be valid, it shall take appropriate corrective action.

Chapter 5 Withdrawal of Purchase, Termination, and Cancellation of Contract


Article 22 (Mobile Game Payments)
The imposition and payment of fees for content are, in principle, governed by the policies or methods established by mobile carriers or open market operators. The limits for each payment method may also be set or adjusted according to the Company’s or the open market provider’s policies or government guidelines.

The Company shall not be held liable for third-party payments that occur due to a Member’s failure to use the password protection features provided by the open market or from negligent exposure of such credentials.

When purchasing content in a foreign currency, the actual charged amount may differ from the displayed price in the store due to exchange rates, fees, and other factors.


Article 23 (Withdrawal of Purchase, etc.)
A Member who has entered into a purchase contract with the Company for paid content may withdraw from the contract without incurring any fees or penalties within seven (7) days from the later of the contract date or the date on which the content becomes available for use.

However, the Member may not withdraw from the contract in the following cases:

For content that cannot be withdrawn as described above, the Company shall clearly indicate such limitations in a location easily visible to the Member. If a trial version cannot be provided, the Company shall instead provide sufficient information to ensure the Member’s right to withdrawal is not obstructed. If the Company fails to do so, the Member may still withdraw from the purchase regardless of the restrictions listed above.

Notwithstanding Paragraphs 1 and 2, if the paid content differs from what was advertised or does not match the terms of the contract, the Member may withdraw from the contract within three (3) months from the date the content became available or within thirty (30) days from the date the discrepancy was discovered (whichever is later).

When a Member requests a withdrawal, the Company will confirm the purchase history through the platform provider or open market operator. The Company may also contact the Member using the information provided and request additional documentation to verify the legitimacy of the request.

If the withdrawal is accepted under Paragraphs 1 through 4, the Company shall promptly retrieve the paid content and issue a refund within three (3) business days. If the refund is delayed, the Company shall pay interest for the delay in accordance with the rate stipulated in the Act on the Consumer Protection in Electronic Commerce and its Enforcement Decree, Article 21-3.

If a minor enters into a purchase agreement through a device without the consent of a legal guardian, the minor or the guardian may cancel the contract. However, if the minor used property that the guardian permitted them to dispose of or intentionally misled others into believing they were of legal age or had received guardian consent, cancellation may not be permitted.

Whether the contracting party is a minor shall be determined based on factors such as the device used, the person who initiated the payment, and the name on the payment method. The Company may request documentation to verify the status of the minor and their legal representative to confirm the legitimacy of the cancellation.


Article 24 (Refund of Overpayments)
If an overpayment occurs, the Company shall refund the overpaid amount to the Member. However, if the overpayment occurred due to the Member’s fault and without any intent or negligence on the part of the Company, the actual cost of processing the refund may be deducted within a reasonable range.

Payments made through applications follow the payment method provided by the open market operator. If an overpayment occurs during such transactions, the Member must request a refund from the Company or the open market provider.

Communication charges (e.g., call fees, data usage fees) incurred from downloading the application or using network services may not be eligible for a refund.

Refunds shall be processed based on the operating system of the device used and in accordance with the refund policies of the relevant open market operator or the Company.

To process the refund, the Company may contact the Member using the provided information and request any necessary additional details. The Company shall complete the refund within three (3) business days from the date the necessary information is received.


Article 25 (Termination by Member)
A Member may terminate the game service agreement (hereinafter referred to as "Membership Withdrawal"). When a Member applies for withdrawal, the Company may verify the Member’s identity and, upon confirmation, proceed with the requested termination. To minimize damage caused by account theft or misuse, the withdrawal will be processed seven (7) days after the application date. The handling of personal information upon withdrawal shall follow the Company’s Privacy Policy.

If the Member engages in any conduct prohibited by these Terms, or by related operational or service policies, and such conduct constitutes a serious breach of contract, the Company may suspend the Service or terminate the agreement after giving prior notice and setting a deadline. However, in urgent circumstances, the Company may immediately terminate the agreement without prior notice.

In the event that the agreement is terminated or suspended under the preceding paragraphs, the Member shall no longer be able to use the downloaded content, and shall not be entitled to any refund or compensation for such content.


Article 26 (Termination by the Company)
If a Member violates their obligations as set forth in these Terms, the Company may terminate the agreement after giving prior notice. However, if the Member violates applicable laws or causes damage to the Company through intentional or grossly negligent acts, the Company may immediately terminate the agreement without prior notice.

When terminating the agreement, the Company shall notify the Member of the following via written notice, email, or another equivalent method:

In the case of termination under the proviso of Paragraph 1, the Member shall lose the right to use any paid services and shall not be entitled to any refund or compensation.


Chapter 6 Compensation and Disclaimer

Article 27 (Compensation for Damages)
If the Company causes damage to a Member through intentional or grossly negligent acts, the Company shall be liable for compensation.

In the event of defects in paid services, compensation for damages to Members shall be handled in accordance with the “Content User Protection Guidelines.” However, if separate terms regarding compensation are provided when purchasing the paid service or within these Terms, such terms shall take precedence.

If the paid service purchased by the Member is lost due to reasons attributable to the Company, the Company shall restore it to its original state. If restoration is impossible or excessively difficult, the Company shall provide a paid service of equivalent or similar value. If even that is not possible, the Company shall refund the purchase amount.

If the Member causes damage to the Company by engaging in illegal activities or violating these Terms while using the Service, the Member shall be liable to compensate the Company for the damages incurred.

If the Company has entered into a partnership agreement with a third-party service provider to offer a separate service, and the Member consents to the separate terms of service of such provider, the third party shall be responsible for any damages arising from their own intentional acts or negligence.

Article 28 (Disclaimer of the Company)
The Company shall not be held liable for the inability to provide the Service in the following cases:


Article 29 (Notices to Members)
When the Company needs to notify an individual Member, such notice may be delivered via email, electronic memo, in-game messages, SMS (LMS/SMS), or other appropriate methods.

If the Company needs to notify all Members, it may do so by posting the notice within the game service or via pop-ups for at least seven (7) days. This shall be deemed equivalent to individual notice.


Article 30 (Jurisdiction and Governing Law)
These Terms shall be governed and interpreted in accordance with the laws of the Republic of Korea. In the event of a dispute between the Company and a Member, the competent court shall be determined in accordance with applicable legal procedures.


Article 31 (Member Complaints and Dispute Resolution)
The Company shall provide guidance within the game service or via linked pages on how Members may submit opinions or complaints.

If a Member’s complaint or opinion is objectively deemed reasonable, the Company shall make a sincere effort to resolve it within a reasonable time. If processing requires an extended period, the Company shall inform the Member of the reason for the delay and the expected resolution timeline, either through an in-game notice or as described in Article 29, Paragraph 1.

If a dispute arises between the Company and a Member and is referred to a third-party dispute resolution body, the Company shall provide relevant evidence of actions taken against the Member and may accept the outcome of the mediation.


Supplementary Provision