If you own or operate a service shop in Massachusetts, you may be required to obtain a Massachusetts Service Shop Bond as part of your licensing requirements. This bond ensures that businesses providing repair, maintenance, and service work comply with state laws, industry regulations, and ethical business practices.
I’ve worked with many service shop owners who weren’t aware of the bonding requirement until they applied for a license. Understanding what this bond is, why it’s required, and how to obtain it quickly and affordably can help you avoid delays, fines, or potential business disruptions.
This guide will cover everything you need to know about the Massachusetts Service Shop Bond, including:
Who needs it
Why it’s required
How much it costs
How to obtain it efficiently
A Massachusetts Service Shop Bond is a type of surety bond required for businesses that provide repair, maintenance, or service-related work. This bond acts as a financial guarantee that service shops will operate legally and ethically, ensuring that consumers are protected from fraud, poor workmanship, and financial loss.
If a service shop violates state laws, engages in fraudulent practices, misrepresents services, or fails to fulfill its contractual obligations, a claim can be filed against the bond to compensate affected consumers.
It’s important to understand that this bond does not protect the business owner—it protects customers, consumers, and the state from financial harm due to non-compliance or unethical business practices.
The Massachusetts Division of Professional Licensure and other regulatory agencies require this bond for certain service-related businesses.
Here are some of the most common service shops that may require a bond:
✅ Auto Body Repair Shops
✅ Auto Repair Garages
✅ Transmission Repair Shops
✅ Brake & Tire Service Centers
✅ Towing & Roadside Assistance Companies
✅ HVAC Repair & Installation Services
✅ Plumbing & Electrical Repair Shops
✅ Computer & Mobile Phone Repair Shops
✅ Home Appliance Repair Businesses
✅ Motorcycle & Small Engine Repair
✅ Industrial Equipment & Machinery Service
✅ Watch & Jewelry Repair
❌ Businesses that do not perform repairs or maintenance as part of their services.
❌ Online-only businesses that do not have a physical repair location in Massachusetts.
❌ Shops that do not require a state or municipal license.
If your service shop is in a regulated industry, you will likely need a Massachusetts Service Shop Bond before obtaining or renewing your business license.
From my experience, many service shop owners see bonding as just another licensing requirement. However, I’ve come to realize that these bonds play a critical role in consumer protection and business accountability.
✅ Consumer Protection – Ensures that service shops operate honestly and legally.
✅ Prevents Fraud & Mismanagement – Deters overcharging, false advertising, and deceptive business practices.
✅ Regulatory Compliance – Helps the state enforce business laws and industry regulations.
✅ Financial Protection for Consumers – If a service shop violates state laws or defrauds customers, the bond provides financial compensation.
✅ Builds Industry Trust & Credibility – Demonstrates that the business is legitimate, responsible, and committed to ethical operations.
Failing to obtain or maintain this bond can result in license suspension, fines, legal penalties, and reputational damage.
The required bond amount varies based on industry, location, and licensing agency requirements. Below are some common bond amounts for Massachusetts service shops:
Service Business Type
Required Bond Amount
Auto Repair & Body Shops
$5,000 - $25,000
Towing Companies
$10,000 - $50,000
Plumbing & HVAC Repair Services
$5,000 - $20,000
Electronics & Computer Repair Shops
$5,000 - $10,000
Jewelry & Watch Repair Businesses
$5,000 - $15,000
Each state or municipal licensing agency sets its own bond amount, so be sure to verify the exact bond requirement with your regulatory authority.
The cost of the bond (bond premium) is a small percentage of the total bond amount, usually 1% to 5% per year.
Bond Amount
Estimated Annual Cost
$5,000 Bond
$50 – $150
$10,000 Bond
$100 – $500
$25,000 Bond
$250 – $1,250
$50,000 Bond
$500 – $2,500
Your credit score plays a major role in determining your bond premium:
Excellent Credit (700+ FICO) → 1% - 2% of bond amount (lowest rates).
Good Credit (650-699 FICO) → 2% - 4%.
Fair Credit (600-649 FICO) → 4% - 7%.
Poor Credit (Below 600 FICO) → 5% - 10% (higher premiums).
If you have credit challenges, don’t worry! We work with multiple surety providers to offer flexible payment options to make the bond more affordable.
Check with the Massachusetts Division of Professional Licensure or your local licensing authority to determine:
✔ The required bond amount
✔ Who the bond must be filed with
✔ Any additional licensing requirements
Provide your business details, including:
✔ Business name & address
✔ License type & industry
✔ Financial & credit history
Most applicants receive an instant quote with fast approvals.
Submit your bond certificate to the appropriate state or local agency to complete your licensing process.
At Axcess Surety, we specialize in securing Massachusetts Service Shop Bonds quickly and affordably.
👉 Apply Online Now or call us to get bonded today!