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If you're seeing an error message that says the Arlo base station or SmartHub firmware update is stalled, try this remedy. All you have to do is turn off the power to the base station for a few minutes. Connect the gadget and reset it after that. This approach should resolve the problem.
All of these difficulties, when combined with the appropriate fixes, can resolve firmware update issues. If you're still having issues, you can always reach out to the Arlo customer service staff for help.
For the Arlo Pro and Pro Wire-free Camera users
The firmware upgrade in these models will happen automatically if the cameras are connected to the SmartHub and there is an active internet connection. However, you must ensure that the device's battery is at least 15% charged. If the device is turned off when the update is available, the update will begin when you turn it on.
Automatic updates take place between 3 and 5 a.m. As a result, there will be no concerns with camera downtime. If there isn't enough battery power to update the firmware, the video camera may go offline in rare situations. If this happens, simply recharge the battery and you'll be OK. While updating, keep in mind not to remove the battery or open the battery case door. Read more at arlo pro firmware update
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