Hello, I'm having a problem with the firmware update. I have two Arlo Pro cameras, and when the batteries were recharged, the app said that a software upgrade was available. I started updating the first camera after recharging the battery. Everything went according to plan.
After starting the update on the second camera, it simply freezes on a black screen with the message "update in progress," which it has been for almost 5 hours. The battery has been fully charged. On the blue LED, there is no indication. What will happen if I remove the battery and restart the camera? Will the update procedure be completely blocked, or may I resume it? Are you stguck with the same problem?
If you're installing a new Arlo device and it's flashing an error message claiming the device is waiting for a firmware update and you're stuck at the screen, it suggests the device has some issues and isn't connecting to the server properly. What is the best way to fix the Arlo firmware update problem? You can try turning it off and on again to see if it helps. The device would thereafter be able to connect to the server in this manner. After that, the firmware will update to the most recent version automatically. If you're still seeing "Arlo firmware update failed," don't spend any more time and contact Arlo camera professionals for assistance.