Email Etiquette

Answering your business email promptly should be a priority. Not only are emails an important communication line with students, but it is often used by them to gauge trustworthiness.

Steps to constructing a well-written email:

• Make sure that you are using full sentences and language of care

• Do not use abbreviations or colloquial language

• Make sure e-mails include proper greeting and closing.

• Address the student/parent/guardian etc. with a level of formality.

• Check grammar, spelling, syntax structure etc.

• Confirm that all questions are being addressed.

• Use canned responses and the Front Manual!