User Profile Options

The User Profile menu options enable you to change your personal details, such as name, password, and app language. Using this menu, you can also switch between different user organizations or sign out of the app.

You can find the User Profile menu button on the far-right corner of the blue title bar at the top of the page:

The User Profile button opens a menu with options related to your user profile:

• My Profile: Used to manage your account settings and preferences, such as First Name and Last Name, Country, Language, and Time Zone. When you click the My Profile option, a new tab will open to display your profile settings.

  • • If you change any of your profile details, such as language or name, the change will be reflected in Connected Forest® applications only after you sign out and sign in again.

    • The language selected on the My Profile page is used to set the language in most Connected Forest® applications, provided that the application supports that particular language. Some Connected Forest® applications allow you to set the language within the app as well (which will affect only that app).

    • The settings in the Account Management section are enabled or disabled depending on whether the identity provider system used by your organization is federated with Trimble Identity. 

      • • If the Account Management section is enabled, you can change your email address and password, and enable or disable multi-factor authentication (MFA). For more information, see Setting Up Multi-Factor Authentication (MFA) below.

        • If the Account Management section is disabled, changing your password and email address and enabling or disabling multi-factor authentication features are handled in your organization's identity provider system.

    • The Manage passkeys section allows you to set up a passkey for signing in to your Trimble ID account. For more information, see Managing Passkeys below.

• Select Organization: If you are associated with more than one organization, you can use this menu option to switch between organizations. This option opens a page where you can select a different organization using the Select Organization dropdown list.

• Sign out: Used to sign out.

Managing Passkeys

The Manage passkeys section on the My Profile page allows you to set up a passkey for signing in to your Trimble ID account. You can set up a fingerprint, facial recognition, or a PIN code.

The passkey you set up can be used as an additional authentication method when setting up  multi-factor authentication (MFA). For more information, see Setting Up Multi-Factor Authentication (MFA) below.

To sign in using the passkey, select Use a passkey on the sign-in screen.

To set up a passkey:

1. Click the User Profile button and select My Profile from the menu.
   The My Profile page opens.

2. In the Manage passkeys section, click Create a passkey.

3. In the window that opens, enter the password that is currently associated with your account and click Sign in.

4. Enter the verification code that either displays in your authenticator app or was sent to your secondary email address in the Verification Code field, then click Submit.

5. On the next page, click Create a passkey.

6. Follow the prompts in your browser or on your device to create the passkey.

7. Enter a Passkey name and click Continue.
   Your passkey is now set up.

8. On the last page, click Done to end the setup process and return to the My Profile page.

To edit the name of a passkey, select the Edit name (pencil) icon on the passkey row, enter a new name in the Passkey name field, and select Save.

To delete a passkey, select the X button on the far right of the passkey row, enter your current password and passkey, and select Remove. If the deleted passkey was used for multi-factor authentication, deleting the passkey also removes Passkey from the list of enabled MFA methods.

Setting Up Multi-Factor Authentication (MFA)

You can set up multi-factor authentication (MFA) on the My Profile page if this option is displayed within the Account Management section (if this option is not displayed, it means the identity provider system used by your organization is federated with Trimble Identity, in which case MFA must be enabled in your organization's system if it supports MFA).

You can configure up to three alternative authentication methods and set one of them as default; the default method is used to retrieve a verification code when you sign in. The MFA methods you set up can also be used if your primary authentication method fails.

Note: Trimble recommends setting up more than one type of authentication for MFA to secure access to Connected Forest® apps in all situations. Using an authenticator app such as Google Authenticator or Microsoft Authenticator is strongly recommended as the default MFA method.

To set up multi-factor authentication:

1. Click the User Profile button and select My Profile from the menu.
   The My Profile page opens. If you have not set up multi-factor authentication previously, Multi-Factor Authentication in the Account Management panel will be set to Not Enabled.

2. To set up a passkey:

   1. Click Set up for Passkey.

   2. In the window that opens, enter the password that is currently associated with your account and click Sign in.

   3. Enter the verification code that either displays in your authenticator app or was sent to your secondary email address in the Verification Code field, then click Submit.

   4. On the next page, click Create a passkey.
      Note that if you have already set up a passkey using the Create a passkey button in the Manage passkeys section and want to use that for MFA, you can click Continue in the window that opens next, click Done to finish, and skip the following steps.

   5. Follow the prompts in your browser or on your device to create the passkey.

   6. Enter a Passkey name and click Continue.
      Your passkey is now set up.

   7. Click Done to end the setup process.

3. To set up an authenticator app:

   1. Click Set up for Authenticator App.

   2. In the window that opens, enter the password that is currently associated with your account and click Sign in.

   3. Follow the instructions on the next page to download the authenticator app on your phone, open the app, and scan the QR code.

   4. Enter the verification code that currently displays in the authenticator app in the Verification Code field, then click Submit.
      The authenticator app is now set up.

   5. Click Done to end the setup process.

4. To set up a secondary email address:

   1. Click Set up for Secondary Email.

   2. In the window that opens, enter the password that is currently associated with your account and click Sign in.

   3. Enter the secondary email address in the Secondary Email field, then click Next.
      A verification code is sent to this email address.
      Note: This secondary email address must be different from the primary email address used as the username.

   4. Enter the verification code in the Verification Code field, then click Submit.
      Your secondary email address is now set up.

   5. Click Done to end the setup process.

After you set up at least one authentication method for multi-factor authentication, Multi-Factor Authentication updates to display Enabled. You can use this slider bar to disable multi-factor authentication. Note that if you disable this setting, you will have to configure all three authentication methods again. To disable one of the methods, click the menu icon ⋮ and select Remove from the menu that opens.

If you only set up one multi-factor authentication method, that method automatically becomes the default method. If you set up several methods, the first method you set up becomes the default method; you can select the default method by clicking the menu icon ⋮ and selecting Make Default from the menu.

To access all the MFA methods when signing in, click the Can't access your code link on the Verify it's you page. This link opens a page where all the configured multi-factor authentication methods are available.

For more information on Trimble Identity (TID), see Getting Started with Trimble ID.