Signing In

CF-SSO supports two Trimble Identity (TID) user account types: regular user and managed user. The sign-in process is slightly different for regular and managed users. For more information on  user account types, see Users.

To sign in as a regular user:

1. Enter your email address and click the Next button.
   Alternatively, you can:

• • Sign in using a passkey by clicking Use a passkey. For information on setting up a passkey, see User Profile Options.

  • Sign in using your existing Google, Apple, or Microsoft account by clicking the Continue with Google / Continue with Apple / Continue with Microsoft button on the Sign In page.

2. If your organization's identity provider system has been "federated" with the Trimble Identity system, at this point you may be redirected to the sign-in page for your organization's identity provider system, in which case enter the credentials you would normally enter for that system and disregard the remaining steps below.

3. Enter your password on the Sign In page and click the SIGN IN button. 

   • If you have forgotten your password, click the Forgot password? link on the Sign In page after you enter your email address. After your email address is pre-populated on the Password recovery page, click the Send Code button to send a verification code to your email inbox. Enter the verification code on the Verify your identity page and click the Submit button to reset your account password.

4. If you have enabled Multi-Factor Authentication (MFA) for your user account, enter your second password (for example, code from an Authenticator app synced to your account or OTP sent to your mobile phone) to successfully sign in to your account.
   For more information on enabling/disabling MFA, see User Profile Options.

5. If you are associated with more than one organization, use the Select Organization dropdown list on the next page to select your organization and click CONTINUE.

Note: If you want to set the selected organization as default, select the Remember selected organization checkbox. The default organization is automatically selected when you sign in next time. Once you are signed in, you can switch between organizations by clicking the User Profile button in the title bar and selecting the Select Organization option. For more information, see User Profile Options.

To sign in as a managed user:

1. Enter your organization’s TC IAM Short Code and Username, separated by a period (e.g., “org1234.user1”) and click the Next button.
   Alternatively, you can sign in using a passkey by clicking Use a passkey. For information on setting up a passkey, see User Profile Options.

2. Enter your password on the Sign In page and click the SIGN IN button. 

• If you have forgotten your password, you will need to contact your Organization Administrator. They will be able to generate a temporary password for your user through the User Administration app. For information on administrating managed users, see Users.

3. If you have enabled Multi-Factor Authentication (MFA) for your user account, enter your second password (for example, code from an Authenticator app synced to your account or OTP sent to your mobile phone) to successfully sign in to your account.
   For more information on enabling/disabling MFA, see User Profile Options.

The first time you login as a managed user, you will be using a temporary password. You will be prompted to change your password at this time. 

You can set up a new account by clicking the SIGN UP button on the Forestry solutions website. For more information, see Registering a New Organization Account.