Privacy Policy
oioNovel: Novels & Stories
Last updated: June 5, 2025
Welcome to oioNovel: Novels & Stories ("Application" or "We"), developed by TQC Solution. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our Services through this Application. By downloading, installing, or using the Application, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Application.
When you register or log in to oioNovel, we collect the following information to create and manage your account:
Username and display name
Email address
Encrypted password (for email registration)
Profile picture (optional, uploaded with your consent)
Gender and date of birth (used for content filtering and age verification)
If you choose to sign in via Google, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, friend lists, or other Google account data. A permanent link between your oioNovel account and your Google account is not created beyond the initial sign-in.
To ensure the Application functions correctly and to improve service quality, we automatically collect the following technical data:
Device model, brand, and operating system version
Unique device identifiers (Android ID)
Google Advertising ID (GAID)
IP address
Screen resolution, density, width, and height
Network status (Wi-Fi, mobile data) and carrier information
System language and time zone
Application version name and number
We collect information about how you interact with the Application to improve your reading experience and app performance:
Novels and stories browsed, read, or bookmarked
Reading progress and session duration
Search terms used within the Application
Feature interactions (e.g., comments submitted, reviews written)
In-app navigation flow and pages viewed
App crash logs and performance data
Date and time of requests
When you post comments or write reviews within the Application, we collect and store the content you submit along with your username and the date of submission. This content may be visible to other users of the Application. Please do not include sensitive personal information in public comments or reviews.
In-app purchases and subscriptions are processed entirely through the Google Play Store. We do not collect or store your payment card details. We receive confirmation of your purchase status (e.g., active subscription, one-time purchase) from Google Play to unlock premium content. For billing inquiries, please refer to your Google Play account.
When you contact us via email for support or to submit feedback, we collect your username, email address, and the content of your message. This information is used solely to respond to your inquiry and will not be used for any other purpose.
We use cookies and similar tracking technologies to store your preferences and usage habits within the Application, such as reading settings and language preferences. Cookies do not contain personally identifiable information. You can clear cookies at any time by selecting "Clear Cache" in the Application settings.
oioNovel is not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. For users between the ages of 13 and 18, parental or guardian consent is recommended before using the Application. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at developer@tqcsolution.com and we will promptly delete such information from our servers.
We use the information we collect for the following purposes:
To create and manage your account and provide personalised reading recommendations
To deliver the Application's features, including novel reading, bookmarking, commenting, and reviewing
To process and verify in-app purchases and subscription status via Google Play
To send push notifications about new chapter releases, promotions, or account updates (you may opt out at any time via device settings)
To display relevant advertisements through our third-party advertising partners
To measure and improve the effectiveness of advertising and marketing activities
To analyse app performance, diagnose crashes, and improve overall service quality
To enforce our Terms and Conditions and prevent abuse or fraudulent activity
To respond to your support requests or feedback
To comply with applicable legal obligations
Where we need to use your personal information for a purpose not listed above or not directly related to the original purpose of collection, we will inform you and obtain your prior express consent.
oioNovel integrates the following third-party SDKs. Each provider's data practices are governed by their own privacy policy:
Google AdMob: Display advertisements -> Android Advertising ID (GAID), Device ID
Reference: policies.google.com/privacy
Google Analytics / Firebase:
Analytics & crash reporting -> App usage data, device model, OS version, network status, Android ID
Reference: policies.google.com/privacy
Pubstar SDK :
Ad mediation & monetisation -> Android Advertising ID (GAID), device identifiers, app usage data
Reference: https://pubstar.io/privacy-policy
We have entered into data processing agreements with all third-party service providers to ensure your data is handled in accordance with applicable privacy laws. These providers are not permitted to use your data for their own independent purposes beyond those described above.
We do not sell your personal information to any third party. We may share your information only in the following limited circumstances:
Service Providers: We share data with trusted vendors (e.g., analytics, advertising, cloud hosting) who process it on our behalf and are contractually bound by confidentiality and data protection obligations.
Other Users: Your username, profile picture, and any comments or reviews you post are visible to other users of the Application. Please exercise care about what you share publicly.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request from a public authority (e.g., a court order, government agency, or law enforcement).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
We will not transfer your personal information to other organisations or countries unless adequate data protection controls are in place, such as Standard Contractual Clauses under the GDPR.
Personal information collected through the Application is stored on secure servers. We will act in accordance with applicable laws and regulations regarding the storage of personal data.
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable laws (e.g., tax, accounting, or legal reporting obligations). Specifically:
Account data is retained for as long as your account remains active. Upon account deletion, your data will be frozen for 60 days to ensure legitimate business interests (such as fraud detection) and legal compliance, after which it will be permanently deleted.
Usage and log data is retained for a limited period for analytics and service improvement purposes, then anonymised or deleted.
Support correspondence is retained for as long as necessary to resolve your inquiry.
We implement commercially reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (HTTPS/TLS), data anonymisation, access controls, and regular security audits.
In the event of a data security incident, we will notify affected users as required by applicable law via push notification or in-app announcement.
However, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.
You have the right to access and update your personal information at any time. To update your profile information (nickname, avatar, birthday, etc.): open the Application, tap "Me", then tap on your profile avatar.
You have the right to withdraw consent for any processing based on your consent (e.g., push notifications, personalised ads). You may revoke app permissions at any time via Android Settings > Apps > oioNovel > Permissions. Note that withdrawing consent for certain permissions may limit app functionality.
You have the right to delete your oioNovel account at any time using either of the following methods:
Method 1 — In-app deletion:
Open the Application and navigate to "Me" > Account Settings
Select "Delete Account" and follow the on-screen confirmation steps
Your account will be frozen immediately. All account data will be permanently deleted after 60 days and cannot be recovered
Method 2 — Email request:
Send an email to developer@tqcsolution.com with the subject line "Account Deletion Request"
Include your registered email address and account username in the body
Our team will verify your identity and process the deletion within 7 business days
All account data will be permanently deleted within 60 days of confirmation
We do not sell your personal information for commercial purposes. However, our third-party advertising partners may use technology that constitutes a "sale" under the California Consumer Privacy Act (CCPA). You may opt out at any time via Settings > Google > Ads > Opt out of Ads Personalisation on your Android device.
The Application does not track your activity across third-party websites. Some integrated third-party services may track activity on their own platforms. You can configure your device browser settings to limit such tracking.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following additional rights under the General Data Protection Regulation (GDPR):
Right to access your personal data (Art. 15 GDPR)
Right to rectification of inaccurate data (Art. 16 GDPR)
Right to erasure / right to be forgotten (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right to lodge a complaint with your local supervisory authority (Art. 77 GDPR)
To exercise any of these rights, please contact us at developer@tqcsolution.com. We will respond within 30 days of receiving your verified request.
With your consent, we may send you push notifications to inform you about new chapter releases, special offers, and app updates. You may opt out of push notifications at any time by:
Adjusting notification settings within the Application (Me > Settings > Notifications), or
Disabling notifications for oioNovel via Android Settings > Apps > oioNovel > Notifications
The Application may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly advise you to review the privacy policy of any third-party site you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy within the Application and displaying a pop-up notification when you next log in. Changes are effective immediately upon posting.
We encourage you to review this Privacy Policy periodically. Your continued use of the Application after any changes constitutes your acceptance of the updated Privacy Policy.
Your privacy matters to us. If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us:
Company: TQC Solution
Email: developer@tqcsolution.com
We will review your inquiry as soon as possible and respond within 30 days after verifying your identity. Thank you for trusting oioNovel with your personal information.