Effective Date: December 31, 2025
TQC Solution (operating under the brand name Homework Ally: AI Homework) values your trust. In order to honour that trust, Homework Ally adheres to ethical standards in gathering, using, and safeguarding any information you provide.
This privacy policy governs your use of the application "Homework Ally: AI Homework" ("Application") and the other associated services managed by the Company.
Please read this privacy policy ("Policy") carefully before using the Application. Your use of the Application, or registrations with us through any mode (including Google, Facebook, or Email login) shall signify your acceptance of this Policy and your agreement to be legally bound by the same.
The Application records the information you provide when you download, register, and use the Application.
1. Account & Contact Information When you register with us to save your study progress and plans, we generally collect your name, email address, grade/education level, and account association details (e.g., Google ID, Facebook ID, Apple ID).
2. User-Generated Content (Homework Scans) To provide the "Scan & Solve" feature, we collect and process the images you capture via the camera or upload from your gallery. This includes utilizing Optical Character Recognition (OCR) technology to extract text and mathematical problems from these images to generate step-by-step solutions.
3. Study Preferences & Goals To provide the "Personalized Study Plan" feature, we collect information regarding your learning goals, subjects of interest, availability, deadline dates, and current academic performance. This data is used solely to generate a tailored schedule for you.
4. Device and Log Information We collect information about your device to provide better services, fix bugs, and serve relevant advertisements. This includes: device model, operating system (OS), screen resolution, unique device identifiers (Advertising ID), IP address, crash logs, and usage time.
We use the collected information for the following purposes:
To Provide Services: We use your uploaded images to generate solutions and explanations. We use your input data to create and manage your personalized study plans.
To Improve Our AI: We may use anonymized questions and images to improve the accuracy of our AI solver and OCR technology.
To Customize Experience: We use your grade level and study history to recommend relevant learning materials and adjust the difficulty of the explanations.
To Serve Advertisements: We use non-personally identifiable information (such as Device ID and IP address) to display third-party advertisements that may be of interest to you. This allows us to keep the basic version of Homework Ally free.
To Communicate: We may use your email to send you important updates, study reminders (if enabled), and changes to this Policy.
We do not sell your personal, identifiable information to third parties. However, we share information with trusted third parties in the following ways:
AI & Cloud Providers: We may transmit your uploaded images and text to trusted cloud-based AI service providers to process the data and return the solution. These providers are bound by confidentiality agreements.
Advertising Partners: We work with third-party advertising networks (e.g., Google AdMob, AppLovin, Unity Ads). These partners may access your device's Advertising ID and IP address to serve personalized ads.
Analytics Providers: We use services like Google Analytics/Firebase to understand how users interact with our app (e.g., which features are most used) to improve the user experience.
Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or government requests.
To function correctly, Homework Ally requires the following permissions:
Camera: Required to scan homework questions.
Storage/Photos: Required to upload images from your gallery for solving.
Internet: Required to connect to our AI servers and load advertisements.
We and our partners use cookies and similar tracking technologies (like mobile device identifiers) to track user activity and hold certain information. This helps us remember your login status and preferences. You can reset your device's Advertising ID in your phone settings if you wish to opt-out of personalized tracking.
Homework Ally is concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect Information we process and maintain. For example, all data transmitted between your device and our servers is encrypted using SSL/TLS protocols. However, please be aware that no security system can prevent all potential security breaches.
Retention: We retain your account data (study plans, history) as long as your account is active.
Deletion: You can request to delete your account and personal information directly within the Application settings ("Delete Account" option). Once deleted, your profile, study history, and saved plans will be permanently removed and cannot be recovered.
While Homework Ally: AI Homework is an educational tool, we do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us so that we will be able to take the necessary actions.
As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
If you have any questions about this privacy policy, or have any complaints or opinions about the processing of your personal information, please contact us via email at:
Email: developer@tqcsolution.com