Registration

Prerequisites

Before you start the registration, make sure you have:

a document proving the subjectivity of your organization (such as an extract from the Commercial Register or another relevant document),
power of attorney to act on behalf of or for the organization (in case you are also a statutory representative you do not need a power of attorney) - you can find a template of power of attorney HERE,
electronic signature based on a qualified certificate (only for registration using the sending of an electronic message in the system).

Instructions

On the Tender arena signpost select I am a contractor. In the contractor section in the upper main menu select Contractor registration. You will now be redirected to the registration form of the FEN portal. FEN serves as a central database of contractor accounts you will be able to log in to the Tender arena and other systems always using your account in this database. Read more about FEN here.

First step of registration

Fill in the data about the organization here, at least in the range of mandatory fields (marked with a red asterisk). When selecting legal form as a foreign subject, scroll all the way down and select Zahraniční subjekt (společnost). Then continue by pressing the Register button. A link to create the administrator of the organization will be sent to the e-mail specified in the registration form.

Details of the contractor's administrator

You fill in the data about the person who will have the administrator role on behalf of you organization, i.e. he will manage the organizational structure and user accounts and will have specific above-standard rights resulting from this role. Press the Register button to confirm and continue registration.

Contractor verification

If the contractor account has not been verified yet, the system prompts the user with administrator privilege for the contractor to verify the contractor upon logging in.

To verify the contractor account, follow these steps:

1. After logging in, start the contractor verification process by clicking the COMPLETE NOW button, available in the Complete Contractor Account Registration dialog box.

- - Alternatively, you can start the contractor verification process from the menu available after you are successfully logged in, by clicking on Complete Registration.
  - The system displays the Completing Contractor Account Registration page, where you can modify and / or add the contractor details.
  - For further information on modifying and / or adding contractor details, please refer to the Contractor Modification section in the Organizational Structure and Users page.

2. Modify the contractor details, if necessary, and click on SAVE AND PROCEED TO SELECTING VERIFICATION METHOD.

- - The system displays the Contractor Identity Verification window allowing you to select a contractor account verification method and to download an application for registration confirmation.
  - You can chose to perform the contractor account verification off-system or electronically.

3. Select a contractor account verification method and continue contractor verification based on the selected verification method.

- - Depending on how you choose to verify the account, the system displays additional information specifying the next steps of its verification.

! It is necessary to submit an excerpt from the Register of Companies or a certificate of incorporation if the entity (applicant for registration) is registered in it, or an extract from another similar register if the entity is registered in it.

- If the entity (applicant) has not been established by law, nor is it registered in the Register of Companies or other similar register, the entity is obliged to submit the entity founding document (memorandum of association).
- The documents submitted must indicate who is authorized to act on behalf of the applicant.

It is also necessary to submit a power of attorney for the person signing the application for registration form if this person is not empowered to act on behalf of the applicant.

Verifying the Contractor Account: Off-system

4. Download the registration application form and click on COMPLETE.

- - The system displays the Confirmation dialog box.
  - The system sends an e-mail to the system administrator informing them about registration completion and the verification method chosen.

5. Send the application together with the relevant documents to the system administrator.

- - You can send the application to the system administrator in one of the following ways.
    - By post - the application must be printed, signed by a person authorized to represent the contractor and subsequently sent to the address of the CCD developer headquarters: Spojené nástroje elektronické s.r.o., náměstí Před Bateriemi 18, 162 00 Praha 6 – Střešovice. In the case of registration of a foreign contractor, the developer requires the submission of an officially certified translation of all parts of the application into the Czech language.
    - By e-mail - the application must be signed with an electronic signature of a person authorized to act on behalf of the contractor and subsequently sent to the e-mail address podpora@fen.cz
  - If the submitted application including the attachment meets the requirements, the system developer's administrator changes the contractor Status to Enabled, and the system sends an e-mail informing to the contractor administrator informing them that the contractor registration has been successfully verified.

Verifying the Contractor Account: Electronically

4. Download the application for registration confirmation, sign it with an electronic signature based on a qualified certificate, and click on CONTINUE.

- - Use a suitable tool to sign the generated application with an electronic signature, e.g. Acrobat Reader DC.
  - The system displays a wizard page where you can select files and submit them together with the application.

5. Select files you want to submit together with the application and click SUBMIT REQUEST.

- - The system sends the application together with the selected files (attachments) to the administrator.
  - The system sends to the contractor administrator an e-mail informing them that the application for contractor verification has been submitted.
  - If the submitted application and all of its components meet the requirements, the system developer's administrator changes the contractor Status to Enabled, and the system sends to the contractor administrator an e-mail informing them that the contractor has been successfully verified.

The system administrator has verified the contractor account, thus properly completing the contractor registration and verification process.

Your contractor account is now fully functional and registered users of the contractor can perform all available operations based on their user privileges in the organizational structure.

In the event that in the first step of registration you enter the company ID number which is already registered in the system a message will appear for you to contact the customer service. There you will be told either the name of your administrator to contact so you are able to create a user account, or you will be notified of the post-registration process.

Contractor registration error

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