The new date for transitioning from Mitel to RingCentral phone service is August 30th.

Here are some key points to note:

• Service disruptions will occur during the switch.

• 5300 series phones will be upgraded to a 6920 series phone. Existing 6900 series phones will be migrated to RingCentral.

• Voicemails will not be transferred between systems but will continue to be delivered to your Taft Gmail.

• A new voicemail greeting must be recorded; otherwise, the default system greeting will apply.

• Speed dials will not be transferred; you'll need to reprogram them on your current or new phone after the migration.

• Dialing "6" for outside calls is no longer necessary; dial the number directly. Internal calls will still use the 4-digit extension.

• An email will be sent about installing the RingCentral app on your computer and/or mobile phone. The app allows for full account functionality. Further installation details will follow.

• Department web fax numbers will be migrated. All phone users will also have access to web fax services via the RingCentral app for both MAC & PC.

• RingCentral-led end user training is scheduled for August 23rd at 1-2PM.

  • • • The session will be recorded for later viewing.

      • A separate email will be sent with the link to the recording.

• More information and instructions will be provided by Taft IT in the coming weeks.