HOW TO TRACK PROJECT STATUS & RESPOND TO OPEN CASES IN SUBHUB
Go to GoodLeap Financed Projects and enter the project name in the search bar. Click on the relevant project from the results.
Click the Timeline tab to view the current status and latest milestone updates.
Navigate to the Cases tab to see if there are any open case(s) under the current milestone.
Click on each open case to view the specific requirements or conditions that need to be fulfilled.
For each condition, update the necessary data or upload the required document(s) as specified by GoodLeap.
GUIDE TO CLEAR MILESTONES CASES / CONDITIONS
When a case, also called a "condition", comes up during a solar installation project, the borrower, GoodLeap or Installer must provide additional documentation. This guide reviews how to clear cases/conditions that arise and move a project through to the Permission to Operate (PTO) milestone. Please note: All documents for a case must be uploaded before GoodLeap will review.
Electric Utility Bill
Digital Project Verification Survey
Automatic Payment Validation
Proof of Identity - Fraud Alert
Proof of Identity - Identity Validation
Social Security Number (SSN) Verification
Occupancy Verification
Ownership Verification
Address Verification
Property Type Verification (Manufactured Homes)
Property Type Verification (Single Residence Family / New Builds)
When a case, also called a "condition", comes up during the loan application process, a borrower must provide additional documentation to obtain approval. This guide reviews how to clear cases/conditions that arise and move conditionally approved borrowers through the approval process and get Notice to Proceed (NTP).
Mortgage Payment Validation
Bankruptcy Validation
Income Verification
Income & Mortgage Payment Verification
Proof of Identity - Fraud Alert
Proof of Identity - Identity Validation
Social Security Number (SSN) Verification
Manual Project Verification (Age 65+)
Occupancy Verification
Ownership Verification
Address Verification
Property Type Verification (Manufactured Homes)
Property Type Verification (Single Residence Family / New Builds)
Contract Review
Automatic Payment Validation