Salesforce Cloud App Development

Overview

Cloud Application Development services are designed for agencies interested in working with a dedicated, enterprise-level team for a customized Salesforce solution.


How to Request Service

Contact your IT Director or Agency IT Portfolio Manager or submit a ticket in the Customer Service Portal below.

Customer Benefits

Dedicated Team

Dedicated Salesforce team for customized app development

Customized Solutions

Unique CRM solutions built for your agency

Service Description

Design, implementation, testing and delivery of Salesforce cloud applications

This service includes:

Related Services

Customers can mix and match Salesforce capabilities to meet business needs - capabilities are not individually priced. See service costs for more information. Salesforce Platform Services are required before any of the other services or platform capabilities can be utilized.

Customer Responsibilities

Service Owner

Ryan Thune

Senior Manager - Business Applications

Ryan.Thune@state.co.us 

Service Levels

Service Support

How to Get Help

Hours of Support

Monday-Friday, 8 a.m. to 5 p.m, excluding holidays


24/7 Major Incident Management

Service Costs

Search the Real-time Billing rate sheet for the latest rates for financial code 2906-1 and 2906-2

View detail on current utilization here: OIT Common Policy Real-time Billing website

Rates for this CRM services include Personal Services for deployment which can come via Common Policy or via vendor services.  OIT has a master contract with Salesforce for platform licensing at a significant price reduction.