FACTS SIS Frequently Asked Questions 

What is FACTS SIS?

FACTS SIS provides software to connect families to their school. You can check grades, track attendance, sign up for conferences, and communicate with your school all through FACTS SIS.  

Can parents share an email address to log in to FACTS SIS?  

No.  Each parent must use a separate email to create an account.

What is our District Code?

Our District Code is SAGP-KY.  It is not case sensitive.  

Do I need to create a unique username?

Yes. FACTS is going to eventually require all users to participate in multifactor authentication and to have a unique username, i.e. a username that only single person in the entire universe uses to access FACTS (not just a username that is unique to the FACTS users at a particular school). An easy way to select a unique username is to use an email address. 

I have logged into the Family Portal, but I do not see an "Apply/Enroll" area.  What should I do?

FACTS selects ONE parent to have enrollment responsibility.  If you do not see an a"Apply/Enroll" area when you log into the portal it probably means that the other parent was tapped by FACTS to have enrollment responsibility.  If that parent has not yet started the packet, and you would like us to change which parent was given enrollment responsibility, then please send an email to either the technology director or the admissions team to advise so that they can accommodate your wishes.

I am the parent of a new student and I received an email about an "Enrollment Packet".  What is the enrollment packet?  

The New Student enrollment packet allows parents to provide important contact, health, religious, and other information to the school in an online manner.  The enrollment packet is intended to reduce the number of paper forms that families have to fill out and submit during the application process.  Beginning in the fall of 2025, the entire admissions process will move online, and information provided in the initial application will be carried over into the enrollment packet.

I am the parent of a returning student and I received an email about a "Re-enrollment Packet".  What is the re-enrollment packet?  Does it mean that my child is no longer a student at St. Albert the Great?  

Please do not be alarmed about the term "reenrollment packet".  It DOES NOT MEAN that your student does not have a spot for the next school year.  Rather, the term is used by our new Student Information System, FACTS, to differentiate the packet from a packet required of NEW students.  The "reenrollment packet" in FACTS simply allows us to have returning families review and confirm certain important information, such as mailing address, phone numbers, email addresses, allergy and medications, individuals authorized to pick up a child at school, etc.  This sort of information was previously collected in ad-hoc manner on paper forms, and the "reenrollment packet" is a way for us to get the most up to date information into FACTS for each student while (hopefully) reducing the number of paper forms parents are asked to sign and return in the opening weeks of the school year.  We are not going to require reenrollment packets for the 25/26 school year.  If you received an email about a reenrollment packet for returning students for the 25/26 school year please disregard it for now. We will begin distributing reenrollment packets for the 26/27 school year in early 2026.

I am a parent of a preschool student.  Do I need to set up a Family Portal account?  Yes.

Do preschool parents need to fill out an "Enrollment Packet" or "Re-enrollment Packet"? Yes, but preschool parents will also need to fill out a PAPER registration packet required by the state regulatory agency.  A PDF of the paper registration packet for preschool parents will be available on the school website on or about July 1, 2025.

What happened to Sycamore?

The school website now contains a link to the FACTS login page instead of Sycamore, as our Sycamore subscription expired on June 30, 2025.

FACTS Grant and Aid Applications

Families applying for financial aid from the Catholic Education Foundation will need to navigate to our aid assessment site to complete an application using their FACTS user account: https://online.factsmgt.com/grant-aid/inst/3WBB5/landing-page. If you have applied for financial aid previously, please click 'Sign In' to log in and begin your application for the new term. If this is your first time applying for aid through FACTS, please click 'Create your Account' to get started. 

Thank you for your continued loyalty and support for St. Albert the Great Parish School.  We depend on your support in our efforts to provide the highest quality of education for your children.  Your continued support and cooperation is appreciated, as we remain committed to our mission.